Tracking Your National Shipment: Abt Customer Service
Whether you’ve just bought the newest iPad online or are checking up on the estimated arrival date for your luxury range and French door refrigerator, you’ll want it at your home ASAP, even if you live far away. That’s why the Abt customer service team designed our own tracking page, with two different ways to locate your purchased electronics and appliances. Not sure where to start? Look for help in our guide below, or give our Abt customer service team a call at 800-860-3577 for step-by-step assistance.
Find Your Tracking Information Via Email
After you’ve picked out your appliance, you’ll receive an email detailing your shipping information. This email should arrive within 24 hours of your shipment being finalized and sent, and contains important tracking information. If you’re unable to find yours, take a peek in your spam folder.
There are two ways to check the status of your shipment—by using either the tracking or order number found in your email.
Find by Order Number
If checking using an order number, input the order number and last name.
Click track.
You’ll then be shown your shipping information. If your information does not appear, click the shipping partner’s name in blue.
You’ll be redirected to the third-party shipment website, where your up-to-date delivery information will be displayed.
Find by Tracking Number
If checking using tracking number, input your tracking number.
Click track.
You’ll be redirected to the third-party shipment website, where your up-to-date delivery information will be displayed.
Having Trouble Finding Your Purchase?
Whether you’ve lost your post-purchase email or are struggling with a third-party shipper’s website, Abt customer service representatives are always ready to help. Give us a call at 800-860-3577 to speak with an expert, and we’ll help your gear get to where it's going. And once your package arrives, don’t forget to inspect your items upon receipt.
Award-Winning Electronics Repair Service from Abt
Our award-winning service technicians work hard to ensure your products work as well as the day you purchased them. If you've recently sent in a device for repair service, this page will help you monitor its progress. Depending on the repairs needed, there are several steps involved in the process; here, you'll be able to track literally every step of the repair. For example, you'll know if parts need to be ordered, if the unit has been exchanged, or if service has been completed. You'll have peace of mind and get a better idea of when to expect your item to return to you. Additionally, you can find the name of the Abt technician working on your repair and read additional comments for greater insight into the repair process. Unlike other companies, we don't outsource our repair work; we even have a repair shop inside the store
When you purchase from Abt, you're guaranteed service on your items for their entire lifespan. We'll gladly service a product even if you bought it a few years ago. Our goal is to resolve the issue and leave you satisfied with your product. If you have further questions about repairs or any other Abt services, reach out to our experts at 800-860-3577.
Track the Status of Your Abt On-Site Repair
Abt offers on-site repairs for appliances and other products we offer in single-family homes, apartments and more. To determine when your Abt appliance service repair will happen, enter your repair service number in the field above. From there, you can see where our technicians are on their route and the timeframe at which they will arrive to service your item. That way, you'll be able to schedule your day around your appointment with ease.
Abt's on-site repairs are performed by our award-winning in-house technicians—we never outsource this service. Whether your refrigerator isn't staying cold or your washing machine is leaking, we can fix it. If you have further questions about your on-site repair or any other service we offer, reach out to us at 800-860-3577.