Garmin has issued a Product Return Notice to dealers and distributors of its nuvi 7×5, nuvi 8xx Series Product, zumo 660, GPSMAP 620, and GPSMAP 640 units, which may exhibit any of the following symptoms: no longer able to acquire satellites; displaying the message “Updating GPS firmware” or “GPS Update Complete”; displaying the message “GPS Update Complete” repeatedly after a short period of time; no longer powers on.

For those of you who currently own one of these affected units, Garmin has released a free, mandatory software update that the company currently has available on its website (www.Garmin.com/support) to correct these problems. Abt is returning its current stock of these models to Garmin, and we will only carry Garmin units that do not have any software problems. If you have any questions or concerns about any Garmin GPS unit you’ve purchased at Abt, you can visit our store or call us at 1-888-228-5800.     —by Graham W.

This entry was posted on Thursday, July 2nd, 2009 at 3:47 pm and is filed under Customer Service Tools, Products. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.