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Abt normally ships within 24 hours of receiving your order. In-stock orders placed by 2pm (Monday through Friday) are usually shipped out the same day. We currently ship products throughout the United States. If you live within 75 miles of our retail store, we have a delivery fleet that provides delivery and professional installation. For promotional shipping offers, click here. Your shipping choices are as follows:

Standard Shipping Track Processing Time:1-24 hours Delivery Time: (see chart)	UPS 3 Day Select Processing Time: 1-24 hours Delivery Time: 3 business days Total Ship Time: 3-4 business days	UPS Next Day Air Processing Time: 1-24 hours Delivery Time:1 business day Total Ship Time: 1-2 business days

Confirmation e-mail: One confirming the sale within 30 minutes of placing your order. Tracking Number e-mail: Within 48 hours of placing your order (weekdays only). To track your shipment using this method, click here.

Common Carrier Standard Delivery
This delivery type is used for heavy and oversized items (large TVs, large furniture and large appliances). This service includes delivery to the main entrance or garage (but does not include stairs). This service does not include unpacking, plugging in, installation or debris removal.

Processing Time: 1-24 hours
Delivery Time: Between 3 and 10 business days
Total Ship Time: 4 to 11 days

Confirmation of your order and delivery will be sent via e-mail or a phone call. Outside shipping company will contact you directly to arrange for a convenient delivery time. (You will experience delays if the shipping company can not contact you). To track your shipment using this method, click here.

White Glove Delivery
This delivery type is used for heavy and oversized items (large TVs, large furniture and major appliances) This service includes normal delivery within the first floor of your home plus uncrating, setting your goods in place and removing the packing material. This service does not include installation or assembly of any type.

Processing Time: 1-24 hours
Delivery Time: Between 3 and 10 business days
Total Ship Time: 4 to 11 days.

Confirmation of your order and delivery will be sent via e-mail or a phone call. Outside shipping company will contact you directly to arrange for a convenient delivery time. (You will experience delays if the shipping company can not contact you). To track your shipment using this method- click here. For detailed information on this service- click here.

In-Store Pickup
If you live in or around Chicago and would like to pick up your order directly from our store, simply choose "In Store Pickup" from the drop down menu (on the checkout page that asks you to choose a shipping method) and hit the update button. There is no shipping charge when you select this method. To ensure the security of your online purchases, only the person who made the purchase may pick up merchandise at the store. Bring a printed copy of your receipt along with your credit card (that was used in the online transaction) and a photo ID to the merchandise pickup area of the store once you receive notification that it is ready for pickup (via an email). For our store hours and directions, click here.

Abt Delivery Truck
If you live in or around Chicago and would like to have your order delivered directly to your door, simply choose "Local Delivery" at checkout. A customer service rep will contact you to schedule a delivery date. Please note that smaller items not requiring installation may be shipped to you via standard shipping. It normally takes between 1 and 5 days to receive your package when choosing this option (depending on scheduling).

Other Information
Every package is insured to guarantee you receive your purchase in perfect condition. Please look over all new deliveries prior to signing for the merchandise. Any inconsistencies, irregularities, or damage must be noted in writing. Click here for details on our return policy.

If your package has been damaged during shipment, please initiate a return within 24 hours of receiving it. We do insure all packages and will gladly send a replacement free of charge. Once the product arrives at Abt, either a refund will be issued or we will exchange your product and send a new one out to you. Damage claims can’t be initiated after 48 hours of receiving your merchandise.

If you have received a defective unit, some manufacturers may require one service call to diagnose the issue before authorizing an exchange.

Please note:
- Delivery time frames are approximations. If there are delays, we will do our best to let you know.
- Please note orders under 1lb may be shipped via USPS. Depending upon the product destination delivery time frames will vary.
- Abt does not ship to Post Office (PO) boxes.
- We can ship products weighing 25 lbs or less to APO/FPO addresses. You must call our shipping department to get a price quote on delivery for this service.
- Orders to Alaska and certain parts of Hawaii can only be shipped via UPS Next Day Air. Some orders to Hawaii can be shipped UPS Ground but fees will apply. Orders to Puerto Rico can only be shipped via USPS (postal service). None of these areas qualify for the free shipping promotion.
- Deliveries to remote locations within the US may cause a delay.
- Specific delivery times or dates may be available with certain delivery types. Additional charges may apply.
- At the present time, we are unable to accept or ship orders outside of the US. (more info)
- Signature required for orders over $500


Additional charges will be added for freight services if one of the below apply:
- You live on an island with access or limited access via bridges.
- You live in the upper peninsula of Michigan (or anywhere north of Green Bay, WI) or other remote locations throughout the US. (Remote Area's are area's that extend 50 to 75 miles past a Major Airport City. Examples of Major Airport Cities are, Newark NJ, Salt Lake City, UT, Los Angeles, CA, Chicago, IL. The presence of an Airport within 50 to 75 miles of a City, does not constitute it being a Major Airport City.)
- You live outside of our local delivery area and you want a specific delivery time or a delivery on a weekend.
Surcharges appear on the shipping estimator and checkout pages of our website. For quotes on any other additional charges, please contact our shipping department.