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When you buy from Abt, you get the full manufacturer's warranty since you are
purchasing from an authorized
website. All of our products come directly from the manufacturer. All products
can be serviced under the manufacturers warranty in our service shop or any
other authorized repair center in the country (USA). All authorized dealers
receive the proper training/information on all current products to help the
customer make an educated decision on the equipment being purchased. Tips
for buying online.

Available for most products sold through our website. Chicagoland customers
will receive an extended warranty covered by Abt's own service team. Out of
state customers receive extended warranties backed by SquareTrade.
Abt 4 Year Internet Protection Plan
Because you have purchased from an authorized dealer, all of your products come
with the full manufacturer's warranty. It can be costly to repair/replace your
product after the warranty expires so Abt Electronics is pleased to offer you
an extended warranty backed by one of the largest companies in the US. The service
is completely insured, has no deductible charges, covers parts which not even
the manufacturers do (i.e. remote controls and more), has a no lemon policy,
and no trip charges on TVs.
Plan Benefits
- Backed by SquareTrade
- 5 day service guarantee - Claims are handled with in 5 days or your warranty
and service are free
- Completely Transferable
- Nationwide Service Network - if you don't live close to our retail store
(Chicago, IL) SquareTrade has a network of repair locations that can service
your goods locally
- No Lemon Guarantee - If your item breaks and nable to be fixed, SquareTrade
will reimburse your full item purchase price.
- Normal Wear & Tear
- Toll Free Number - 1-877-WARRANTY
Abt 4 Year Local Protection Plan
Our Extended Protection Plan is designed to budget against the cost of repairs,
no matter how many times your product needs service, we will repair it FREE
of CHARGE. After 70 years, we still go by the motto "The House That Service
Built". You will find no fine print, no deductibles and no excuses. Simply
put, we will fix any defect not caused by misuse.
Plan Benefits
- Repairs By Abt's Expert Technicians
- Parts & Labor 100% Covered
- Coverage Begins At Time Of Original Pick-Up Or Delivery Date
- Completely Transferable
- Food Reimbursement Cost Up To $200
- Power Surge Protection
- One Number to Call for Service - 847.967.8830
- Our Goal...Your Complete Satisfaction
Please note:
This Extended Service Policies are not provided for Products used in a Commercial
Applications.
Warranties/Extended Service plans can only be sold to customers purchasing products
in our retail store or on our website.
This warranty can be purchased for products recently bought on the Abt.com website.
For extended warranty inquiries regarding a recent Abt Electronics retail store
purchase, please call our sales department at 847.967.8830.
Top
- Before purchasing through the mail or the internet, make sure it is through an authorized dealer only.
- Check the manufacturer's website for a a authorized online retailer list or dealer locator, if not call them directly and ask if a dealer is authorized or not.
- You should not be charged credit card surcharges - some companies charge up to 5% without the customer knowing.
- A reputable online retailer / mail order company will have at least a 30
day refund policy.
- If the company you are purchasing through does not operate business in your state, you do not have to pay sales tax.
- Always ask for your salespersons first and last name and extension number and document all the details of your order in the unlikely event of a problem.
- Once you've placed your order, get an order number and ask if the item is in stock at the time of your order.
- If the item is not in stock, get an estimated time you'll be on backorder.
- All items ordered should be double boxed and insured.
- Inspect all items once you've received them for any damages. If there are any damages, notify the dealer you purchased from and the shipping company that delivered it.
- Immediately notify the dealer as well as your credit card company of any discrepancies.
- Be aware some non-authorized dealers will offer extended warranties to make up for their low price quotes. Shop extended warranty pricing before purchasing one.