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Holiday Shopping Guidelines

Holiday Shipping Deadlines

Chicagoland Customers: Buy Online – Pickup In Store service through 12/24 at 4pm.

We want to help you get the gifts you purchase on time for the holidays. Here are some dates to keep in mind when ordering merchandise so it arrives by December 24th. Shipping deadlines are based on "In-Stock" items and usually ship the same day but may take up to 24 hours to process internally. Please enter your shipping zip code on the product page for a more accurate estimated delivery date.

Standard Shipping Track
Processing Time:1-24 hours
Delivery Time: (see chart)

UPS 3 Day Select
Processing Time: 1-24 hours
Delivery Time: 3 business days
Total Ship Time: 3-4 business days
UPS Next Day Air
Processing Time: 1-24 hours
Delivery Time:1 business day
Total Ship Time: 1-2 business days
Abt Shipping Options and Timelines

Order By Shipping Method
Dec. 2 APO/FPO Military Addresses/ Puerto Rico/Virgin Islands
Dec. 16 Scheduled Delivery Service- Including White Glove (overweight/oversized items)
Dec. 17 Standard Shipping West Coast**Order By 2:45pm CST**
Dec. 18 Standard Shipping East Coast**Order By 2:45pm CST**
Dec. 21 Standard Shipping Midwest**Order By 2:45pm CST**
Dec. 18 Three Day*
Dec. 21 Two Day*
Dec. 21 Local Delivery (Chicagoland and parts of IL, WI, MI or IN)
Dec. 23 Next Day*
Dec. 24 before 5pm CT Buy Online- Pickup In Store (Chicagoland)

*Between December 11-24, UPS states that its Next Day Air, 2 Day, 3 Day and GroundTrack services may be delayed by 1 or 2 days.

Shipping & Delivery

Holiday Store & Online Support Hours

To better serve our customers we have extended our store and online sales and support hours. Check out the extended hours and store closures during this holiday season.
  Retail Store Online Support
Thanksgiving: November 26 Closed Closed
Black Friday: November 27 8:00am - 9:00pm 6:00am - 10:00pm
Saturday, November 28 9:00am - 8:00pm 9:00am - 8:00pm
Sunday, November 29 10:00am - 7:00pm 10:00am - 7:00pm
Monday, November 30 9:00am - 9:00pm 7:00am - 11:00pm

Store Hours & Directions

Extended Holiday Returns & Exchanges

Holiday extended return deadline is January 14th, 2015. Satisfaction guaranteed or your money back. Every product we sell can be returned for a full refund, some category exclusions apply. Extended return products must be sealed and unopened.

Return Policy