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Shipping & Delivery

Abt uses only the best carriers to deliver your merchandise. All Chicagoland area deliveries are provided free of charge and can be delivered by our own delivery and/or installation personnel.

Holiday Shipping Deadlines

Chicagoland Customers: Buy Online – Pickup In Store service through 12/24 at 4pm.

We want to help you get the gifts you purchase in time for the holidays. Here are some dates to keep in mind when ordering merchandise so it arrives by December 24th. Shipping deadlines are based on "In-Stock" items and usually ship the same day but may take up to 24 hours to process internally. Please enter your shipping zip code on the product page for a more accurate estimated delivery date. Please note, orders ship normal business days.

Standard Shipping Track
Processing Time:1-24 hours
Delivery Time: (see chart)

UPS 3 Day Select
Processing Time: 1-24 hours
Delivery Time: 3 business days
Total Ship Time: 3-4 business days
UPS Next Day Air
Processing Time: 1-24 hours
Delivery Time:1 business day
Total Ship Time: 1-2 business days
Abt Shipping Options and Timelines

Order By Shipping Method
Dec. 2 APO/FPO Military Addresses/ Puerto Rico/Virgin Islands
Dec. 14 Scheduled Delivery Service- Including White Glove (overweight/oversized items)
Dec. 19 Standard Shipping West Coast**Order By 2:45pm CST**
Dec. 20 Standard Shipping East Coast**Order By 2:45pm CST**
Dec. 21 Standard Shipping Midwest**Order By 2:45pm CST**
Dec. 19 Three Day*
Dec. 21 Two Day*
Dec. 21 Local Delivery (Chicagoland and parts of IL, WI, MI or IN)
Dec. 22 Next Day*
Dec. 24 before 5pm CT Buy Online- Pickup In Store (Chicagoland)

*Between December 11-24, UPS states that its Next Day Air, 2 Day, 3 Day and GroundTrack services may be delayed by 1 or 2 days.

In-Store Pickup

If your ship to zip code is within our local delivery area, in-store pickup will be an available option in the shipping method section of the shopping cart or an option on the shipping information page. Only items marked in-stock are eligible for in-store pickup. Orders will be ready for pickup 1 hour after being placed. An alternate pickup person can be specified on the shipping information page by providing the designated individuals first name, last name and email address. Only the purchaser/designated pickup person can pick up the order. Required information for pickup is the e-mail confirmation and a valid photo ID.

Buy Online - Pickup In Store

Scheduled Delivery Service

This delivery type is available only M-F during normal business hours and used for heavy and oversized items (large TVs, large furniture and large appliances). This service includes delivery to the main entrance or garage (but does not include stairs). This service does not include unpacking, plugging in, installation or debris removal.

White Glove Shipping

This is a special service for large and overweight items . It includes normal delivery plus un-crating, setting your goods in place, and removing the packing material. This service does not include installation of any type or delivery up stairs. It normally takes between 3 and 10 business days for your item to reach you if you select this option. An extra charge will apply to this shipment option (typically $100). Your charges for this service are automatically calculated in the checkout process. The white glove company will contact you directly to arrange for a convenient delivery time. You will experience delays in receiving your goods if the shipping company is unable to reach you to setup delivery .White Glove Service is available only within the 48 contiguous United States and Alaska.

If you live within 100 miles of our retail store in Glenview, IL, Abt's own delivery crew will provide delivery into your home, unpack your product and remove any packing debris. This delivery type is used for heavy and oversized items (large TVs, large furniture and large appliances).

Please note:
- Delivery time frames are approximations. If there are delays, we will do our best to let you know.
- Please note orders under 1lb may be shipped via USPS. Depending upon the product destination delivery time frames will vary.
- Abt does not ship to Post Office (PO) boxes.
- We can ship products weighing 25 lbs or less to APO/FPO/ DPO addresses. You must call our shipping department to get a price quote on delivery for this service.
- Orders to Alaska and certain parts of Hawaii can only be shipped via UPS Next Day Air. Some orders to Hawaii can be shipped UPS Ground but fees will apply. Orders to Puerto Rico can only be shipped via USPS (postal service). None of these areas qualify for the free shipping promotion.
- Orders under 4lb may be shipped via USPS. Depending upon the product destination delivery time frames will vary.
- Deliveries to remote locations within the US may cause a delay.
- Specific delivery times or dates may be available with certain delivery types. Additional charges may apply.
- Canada and Mexico Customers - At this time, we are able take orders via phone. (more info)
- Signature required for orders over $500

Additional charges will be added for freight services if one of the below apply:

- You live on an island with access or limited access via bridges.
- You live in the upper peninsula of Michigan (or anywhere north of Green Bay, WI) or other remote locations throughout the US. (A remote area is an area that extends 50 to 75 miles past a Major Airport City. Examples of Major Airport Cities are, Newark NJ, Salt Lake City, UT, Los Angeles, CA, Chicago, IL. The presence of an Airport within 50 to 75 miles of a City, does not constitute it being a Major Airport City.)
- You live outside of our local delivery area and you want a specific delivery time or a delivery on a weekend.
Surcharges appear on the shipping estimator and checkout pages of our website. For quotes on any other additional charges, please contact our shipping department.