Average Customer Reviews
(based on 216 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Really nice dryer, with one flaw
I've had the dryer for a couple months now, I typically don't do reviews out of the box unless something is very bad. Installation/setup were fairly typical, I haven't hooked the water...Read complete review
I've had the dryer for a couple months now, I typically don't do reviews out of the box unless something is very bad. Installation/setup were fairly typical, I haven't hooked the water up because I'm not sure how often I'll use the steam feature but it's a nice option and maybe one day I'll stop being lazy and get that done. I really like the lint trap, it's much better than my 5+ year old Samsung dryer. The one thing I really don't like is that Eco Mode is enabled for the Normal dry cycle and it leaves the clothes wet enough that I wouldn't want them sitting in the dryer all day, or over night. I understand wanting to conserve energy but there should be a way to change the default to 'off' if desired. There have been a couple times I've had to rewash clothes because they sat damp for too long wasting more energy than was saved with Eco Mode. I know it's just the push of a button which is why I still rated the dryer favorably but it's a pain in the butt. The controls are also a bit delayed, for instance if you want to shut off Eco Mode and tap the button to do so you might press it a second time before the first press is registered and then the second press is registered turning Eco Mode on again. You'd think with as responsive as phones/televisions are that a company that makes both would have a better (quicker) interface for their dryers. Again this isn't the end of the world it's simply annoying if you're in a hurry and have to press the same button 3(or 5) times because you're not sure if the first one registered or not. Other thoughts: I'm not a fan of the chime that signals the clothes are dry, why isn't there an option for the old school buzzer sound?
Most Liked Negative Review
We bought this dryer two months ago, and the main control board has just gone out on it. The service technician told us that it would be 9-12 business days before the part...Read complete review
We bought this dryer two months ago, and the main control board has just gone out on it. The service technician told us that it would be 9-12 business days before the part would become available to them, and then they would ship it to our house. Possibly 3-4 weeks total from failure to repair!! This seemed outrageous for a popular dryer. Surely Samsung would have plenty of parts in stock. I called Samsung directly and got in touch with their parts department, and I was told "We do not stock control boards". What?! If a control board fails, I guess they order it from the factory in Korea or somewhere, and the customer just has to deal with it. Unfortunately for me I have two kids in soccer 4-5 days a week, so I get to either drive to a laundromat every day, or buy another dryer. Glad I bought this unit and paid for the Geek Squad protection as well!
Reviewed by 216 customers
Displaying reviews 1-10
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Great clothes dryer.
from Battle Ground, WA
Comments about Samsung Black Stainless Steel Gas Steam Dryer:
I have owned this product for about a month. I have yet to use the smart home features but I have used the various settings on the dryer. I like the steam function for getting out wrinkles on shirts and slacks. The sensor dry works great as well just set and forget it. Come back and your clothes are dry no more checking to see if any of it is damp and you need to run the dryer a little longer.
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
from Canyon Lake, CA 92587, USA
Thumbs up I would not buy antything else. Great price as well
Nice efficient dryer
So far, everyone is pleased with the performance of this dryer and its front loading sister washer.
Leaves stuff wet still, big stuff mainly. Learning the settings better will hopefully help
So happy we made this purchase!
from miami lakes, fl
We have only had this product for less than a week but have put it to use this weekend in order to provide an accurate review. It works WONDERFULLY! It is very very fast drying. We even dried bedding and it was under 45 mins for the bedding, WHICH IS GREAT! Definitely recommend this product! And super imp, it is very very quiet!
This dryer is great
from Stanley NC
The dryer has cut our drying time in half. Also with the steam feature it eliminates ironing certain items !
from Wyoming, USA
So far dries clothes and removes wrinkles. Great color(blue)
This product is wonderful!
from Cuyahoga Falls, OH, USA
My last dryer was almost 10 years old and had no bells or whistles on it, so I was a little apprehensive to try this dryer. I was afraid I'd break it trying to figure it out. However, the instruction manual (yes, I read it cover to cover) was so informative. I no longer have to hang dry my husband's clothes. It does everything and more that I could ever imagine. Cannot wait to buy the matching washer next!
from Salt Lake City, UT, USA
DRYS OUR CLOTHES FAST AND LOVE THE WRINKLE AWAY FEATURE.
from Montclair, NJ, USA
Love this matching washer/dryer from Samsung. Great size, various options, and love the steam.
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