Average Customer Reviews
(based on 243 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Really nice dryer, with one flaw
I've had the dryer for a couple months now, I typically don't do reviews out of the box unless something is very bad. Installation/setup were fairly typical, I haven't hooked the water...Read complete review
I've had the dryer for a couple months now, I typically don't do reviews out of the box unless something is very bad. Installation/setup were fairly typical, I haven't hooked the water up because I'm not sure how often I'll use the steam feature but it's a nice option and maybe one day I'll stop being lazy and get that done. I really like the lint trap, it's much better than my 5+ year old Samsung dryer. The one thing I really don't like is that Eco Mode is enabled for the Normal dry cycle and it leaves the clothes wet enough that I wouldn't want them sitting in the dryer all day, or over night. I understand wanting to conserve energy but there should be a way to change the default to 'off' if desired. There have been a couple times I've had to rewash clothes because they sat damp for too long wasting more energy than was saved with Eco Mode. I know it's just the push of a button which is why I still rated the dryer favorably but it's a pain in the butt. The controls are also a bit delayed, for instance if you want to shut off Eco Mode and tap the button to do so you might press it a second time before the first press is registered and then the second press is registered turning Eco Mode on again. You'd think with as responsive as phones/televisions are that a company that makes both would have a better (quicker) interface for their dryers. Again this isn't the end of the world it's simply annoying if you're in a hurry and have to press the same button 3(or 5) times because you're not sure if the first one registered or not. Other thoughts: I'm not a fan of the chime that signals the clothes are dry, why isn't there an option for the old school buzzer sound?
Most Liked Negative Review
We bought this dryer two months ago, and the main control board has just gone out on it. The service technician told us that it would be 9-12 business days before the part...Read complete review
We bought this dryer two months ago, and the main control board has just gone out on it. The service technician told us that it would be 9-12 business days before the part would become available to them, and then they would ship it to our house. Possibly 3-4 weeks total from failure to repair!! This seemed outrageous for a popular dryer. Surely Samsung would have plenty of parts in stock. I called Samsung directly and got in touch with their parts department, and I was told "We do not stock control boards". What?! If a control board fails, I guess they order it from the factory in Korea or somewhere, and the customer just has to deal with it. Unfortunately for me I have two kids in soccer 4-5 days a week, so I get to either drive to a laundromat every day, or buy another dryer. Glad I bought this unit and paid for the Geek Squad protection as well!
Reviewed by 243 customers
Displaying reviews 1-10
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Front Load Washer and Dryer
from Templeton, CA, USA
Comments about Samsung Black Stainless Steel Electric Steam Dryer:
Just installed the front load washer and dryer. My wife and I are very happy with the size of the machines. We are a family of 6 and need the extra room. They are quiet and work great!!
Bottom Line Yes, I would recommend this to a friend
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THIS MACHINE IS DOPE.
So easy to use, my clothes come out sooo Fresh!. High Technology and a great deal. Go get one!
Love this dryer
This dryer is quite and drys cloths fast and very easy to operate
(0 of 1 customers found this review helpful)
Worth the Money
from New Jersey, USA
I Love this dryer, am using it for about an weeks now and I really like it. The wrinkle free and refresh option are great.The smart home option is a great feature in this dryer.
Great features. Great price
from Williamsburg oh
This dryer is quiet and works so much better than my old one. Even my comforters get dry. Light could be a little brighter but over all this dryer is great.
washer and dryer
from moss, Tennessee
I absolutely love the add in feature on the washer. I love the way i have the option of the sensor drying.
from Morrisville, NC
I always like Samsung product. its all about trust. i have tv, washer and dryers - all good.
from Vernon, NY
Beautiful dryer w/a lot of drying modes. Very energy efficient too!
Product is nice
from California, USA
This dryer is quiet and dries clothes fast. We got a good discount at the retail store. The delivery and installation was pretty quick.
from Cincinnati, OH, USA
I love the steam feature on the dryer. I tried it for the first time and it worked great. The only negative is that Samsung does not include a long enough connecting hose for US models, which forced me to have to make an additional purchase and go back to the store to do so.
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