Average Customer Reviews
Energy Star Rated - No
Economical / Quiet
Power / Ratings
Claims & Certifications
(based on 841 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Solid product, interesting features
My home water heater recently tried to kill me in my sleep, which soured our relationship. After two weeks of no hot water, I was jealously eyeing the birdbath in my backyard....Read complete review
My home water heater recently tried to kill me in my sleep, which soured our relationship. After two weeks of no hot water, I was jealously eyeing the birdbath in my backyard. However, after a month of consistent hot water using my new GE Heatpump water heater, I am confident I can be fairly impartial in my review: 1.) It heats water. As it fulfills the task for which it was designed, it gets three stars right off the bat. 2.) I like the ability to switch between heating modes, full heatpump, hybrid, or full resistive heating. Because my household only has two people and there's enough water in the tank to shower in the morning without depleting it, there's really no reason for us to use anything but full heatpump mode. The difference in my electricity bill was immediate and noticeable. 3.) Vacation mode! How cool! (well, according to the documentation, 50 degrees) 4.) While I haven't used it yet, the smart anode and anode replacement / check feature should help extend the life of the tank considerably. I have some concern as this uses a proprietary anode, which makes it more susceptible to discontinuation or exorbitance. 5.) The unit is solidly built, with fair build quality. The use of self tapping sheet metal screws in the cowling is disappointing, as some of them are already stripped, and a few of them were screwed in at odd angles. I would have preferred to see a nut tacked on the back, or some form of retained fastener, but the unit stays together the way it is supposed to. 6.) It has made my garage cooler and drier! Please note that because of how the heatpump works, you will need a couple things that a traditional electric water heater doesn't: First, you will need enough airspace in the installation location. I believe it requires approximately 300 cubic feet of airspace, and that would result in a very cool room. The warmer the room can stay, the more efficient the heatpump will be. There are also kits you can get to draw or vent air from another room, if your water heater is in a closet. The other thing you'll need is a condensate drain. I tapped mine into the condensate drain for the a/c air handler. 7.) I purchased my unit at a large home improvement store. With the utility and federal credits, this water heater cost less than even a traditional water heater, and with the reduction in electric bills, I expect it will actually pay for itself within 15-18 months. So far, I think it's a solid product with good economics. I will be keeping an eye on it re: durability and reliability, but so far I have been very impressed. When including the cost of purchase and operation, it becomes a very attractive water heater. The only reason for the reduction of a star is in the lack of clarity of the additional requirements, and the proprietary nature of the anode.
Most Liked Negative Review
Defective from start but fixed
All went well with the installation until the tank was filled. The tank leaked water from around the anode rod. Inspection showed the threads in both the tank and anode rod were messed up...Read complete review
All went well with the installation until the tank was filled. The tank leaked water from around the anode rod. Inspection showed the threads in both the tank and anode rod were messed up and the rod was only screwed in about 2 threads. After chasing both the male and female threads with a 3/4 NPT tap and die, new sealant and reinstalling all seems fine. I figured it would be easier to fix the problem rather than drain the tank, haul it up out of the basement, and take it back for a new one.It seems to work fine but time will tell. GE- How about a pressure test on the tanks before they are shipped to stop this problem?
Reviewed by 841 customers
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from Trumbull, CT, United States
Comments about GE GeoSprings 50 Gallon Hybrid Electric Water Heater:
This unit works very well and so far is very energy efficient!! The hot water production has been great!!
Bottom Line Yes, I would recommend this to a friend
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Just installed brand new GeoSpring in my house
from Pasadena, MD, United States
Just out of the box and installed today. So far, it's not as noisy as some reviews suggest. A heat pump water heater provides two benefits that are helpful if it's installed in a basement; hot water and cool & dehumidified air. Previous regular electric water heater lasted many years though was not efficient with electricity, I'm hoping for many years of reduced electric usage with this new one. The price of the GeoSpring water heater, especially after available rebates is more than fair.
Better Than Expected, Great Product
from Kittery, ME
I researched hybrid water heaters as part of my solar house project. I read various reviews and comments about the unit. I contacted two authorized plumbing contractors (not Lowes or HD). The first one was very negative, claimed he always had unsatisfied customers after installation. Recommended tankless which didnt address my needs for electrical source. Second contractor was a very different story. He was local in my town and had installed a large number of these. He was very well versed in the technology and highly recommended the unit. The install took less than a day which included removing old propane tankless and connecting the GE. I have been extremely satisfied with the unit so far. Hot water is immediately available, whereas it wasnt with my tankless unit. The noise is certainly not outrageous but in my case its located in garage utility room so it didnt bother me at all. I have already used the vacation mode with no issues. I looked into getting the remote internet adapter but the reviews seem to advise against it, having very little value. I am in Maine so water is quite cold from my well and the unit copes nicely. A byproduct is that my garage is getting some free heat and dehumidification from the unit. I dont expect problems but will update if they do occur. Bottom line is that it seems to really depend on the contractor's experience with hybrid to get it done right. I dont know if this model is 100% identical to what is sold by Lowes / HD but having local plumber for service gives me the best assurance. I would make sure I spoke to several local contractors and then make your decision.
Initial impressions are good, but time will tell
from Edmonds, WA, United States
I've read a lot of mixed reviews about the long term quality of the Geosprings product line but now that they are made in the USA and between the local utility company and tax credit covering the entire purchase price it's hard to complain! Was really easy to install myself.
from South Bend, IN
I purchased 6 months ago. Works great in heat pump mode and keep the house cooler in the summer. Great savings realized.
Easy install, Hot water fast
from Clayton, DE, United States
I bought this to replace a failed 50 gallon conventional unit. Installation was easy and I had it in place and providing hot water quickly. Looking forward to the savings on my electric bill!
Excellent Water Heater!
from St. Louis, MO, United States
Although I only just installed mine, my friend has had one of these for two years and has only seen his electric bill drop. This encouraged me to purchase the samewhen my heater began to fail. Installation was easy enough with flexible hoses unioned to my copper pipes.
Reallly amazing product and super quiet in the garage. It also helps the garage feel cooler
Great American Made Green Alternative!!
from Western New York
I live in a 95 year old two story house with a stone basement and concrete floor with updated electric and plumbing. I replaced my gas hot water heater with this product. Being a skilled trades person, I found the installation of the product straight forward and the installation instruction comprehensible. I operate the unit in the hybrid mode and have had no drop off in hot water performance anywhere in the house. The heat pump fan is a little noisy but not a deal breaker. In its two months of operations I am pleased with its performance.
Works great! After some tinkering...
from South Portland, ME, United States
I installed this hot water heater recently, and shortly after filling it, water began pouring out of the back. After some online research, I discovered that a somewhat common issue is that the anode rods are sometimes not tightened enough during assembly. I took off the top, removed the hot an cold anode rods, put on fresh teflon and tightened them down and, voila, the hot water heater was fixed. Since then the unit has been great. GE just might want to spend a bit more time crossing it's Ts and dotting it's Is during assembly.
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