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Average Customer Reviews
Energy Star Rated - No
Economical / Quiet
Power / Ratings
Claims & Certifications
(based on 801 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Solid product, interesting features
My home water heater recently tried to kill me in my sleep, which soured our relationship. After two weeks of no hot water, I was jealously eyeing the birdbath in my backyard....Read complete review
My home water heater recently tried to kill me in my sleep, which soured our relationship. After two weeks of no hot water, I was jealously eyeing the birdbath in my backyard. However, after a month of consistent hot water using my new GE Heatpump water heater, I am confident I can be fairly impartial in my review: 1.) It heats water. As it fulfills the task for which it was designed, it gets three stars right off the bat. 2.) I like the ability to switch between heating modes, full heatpump, hybrid, or full resistive heating. Because my household only has two people and there's enough water in the tank to shower in the morning without depleting it, there's really no reason for us to use anything but full heatpump mode. The difference in my electricity bill was immediate and noticeable. 3.) Vacation mode! How cool! (well, according to the documentation, 50 degrees) 4.) While I haven't used it yet, the smart anode and anode replacement / check feature should help extend the life of the tank considerably. I have some concern as this uses a proprietary anode, which makes it more susceptible to discontinuation or exorbitance. 5.) The unit is solidly built, with fair build quality. The use of self tapping sheet metal screws in the cowling is disappointing, as some of them are already stripped, and a few of them were screwed in at odd angles. I would have preferred to see a nut tacked on the back, or some form of retained fastener, but the unit stays together the way it is supposed to. 6.) It has made my garage cooler and drier! Please note that because of how the heatpump works, you will need a couple things that a traditional electric water heater doesn't: First, you will need enough airspace in the installation location. I believe it requires approximately 300 cubic feet of airspace, and that would result in a very cool room. The warmer the room can stay, the more efficient the heatpump will be. There are also kits you can get to draw or vent air from another room, if your water heater is in a closet. The other thing you'll need is a condensate drain. I tapped mine into the condensate drain for the a/c air handler. 7.) I purchased my unit at a large home improvement store. With the utility and federal credits, this water heater cost less than even a traditional water heater, and with the reduction in electric bills, I expect it will actually pay for itself within 15-18 months. So far, I think it's a solid product with good economics. I will be keeping an eye on it re: durability and reliability, but so far I have been very impressed. When including the cost of purchase and operation, it becomes a very attractive water heater. The only reason for the reduction of a star is in the lack of clarity of the additional requirements, and the proprietary nature of the anode.
Most Liked Negative Review
Defective from start but fixed
All went well with the installation until the tank was filled. The tank leaked water from around the anode rod. Inspection showed the threads in both the tank and anode rod were messed up...Read complete review
All went well with the installation until the tank was filled. The tank leaked water from around the anode rod. Inspection showed the threads in both the tank and anode rod were messed up and the rod was only screwed in about 2 threads. After chasing both the male and female threads with a 3/4 NPT tap and die, new sealant and reinstalling all seems fine. I figured it would be easier to fix the problem rather than drain the tank, haul it up out of the basement, and take it back for a new one.It seems to work fine but time will tell. GE- How about a pressure test on the tanks before they are shipped to stop this problem?
Reviewed by 801 customers
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Has reduced electric bill
from Southwest lower MI
Comments about GE GeoSprings 50 Gallon Hybrid Electric Water Heater:
Bought a couple months ago and it has reduced electric bill by $50 per month. I got the extended warranty because of the reviews.
Bottom Line Yes, I would recommend this to a friend
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GE water heater
from Tampa, FL, United States
I found the ease of use the best feature and my interest was saving energy
from Lebanon, PA, United States
Just had it installed today, buy very impressed with features and reviews.
Works great so far
from Syracuse, NY, United States
I bought this water heater two months ago when my gas heater started leaking, installation went smoothly. It did seem expensive at first but with the federal and utility rebates I couldn't resist. The tank is in my basement and you can hear it somewhat in the room directly above it when the compressor comes on. I have had no issues so far and have not run out of hot water even with three back to back showers. I have been keeping it in heat pump mode and it provides very hot water. I have not noticed any odor as some of the reviews I saw mentioned.
So far, so good
from Athens, AL, United States
Bought this hybrid water heater in July to replace our 11-year old standard leaking one after local big box store matched the online price of another local retailer and saved me over $400 (never hurts to ask if any store will price match!). Had it professionally installed because height issues dictated it needed to be relocated from under stairs in our basement. Have had it set on heat pump-only mode since, and it appears that our utility bill has dropped considerably. With the upcoming cooler season, will probably have to change to hybrid mode (heat pump and element usage versus just heat pump) as our basement gets cooler. Just recently noticed it takes a little longer to get the water hot at the kitchen sink which is the farthest away as our nights have been running in the low 50s versus mid to high 70s. But otherwise, operating great and saving money. One note: IF YOU HAVE ARTIFICIALLLY SOFTENED WATER IN FRONT OF IT, you will need to have a qualified servicer inspect the anode rod once a year as the rod could deteriorate sooner than when on non-softened water. It states this in the manual, so be sure to read it thoroughly if you purchase and install this model. Only gave it 4 stars so far as reliability is a huge thing for me and this product is too new to tell.
from Allentown, PA, United States
The features to help be more energy efficient is great.
The heat pump will cut down on the elec bill
By Janice Dee
from Port Townsend, WA, United States
I bought a second Hybrid Electric Water Heater after I saw just how efficiently the first one was working. Originally, I had no intentions of replacing the second hot water tank in our home as it was way newer than the other hot water tank that services the other end of the house. Just couldn't pass up the savings!
from Edmond, OK
We calculated that this product will pay for itself in energy cost savings!
Just what I hoped for
from Eugene, OR, United States
After a couple of months, I can say I'm quite happy with the water heater. I set the temperature to 125 degrees (the standard 120 was not quite hot enough for us), and the hot water heater does its job. We've had it set on heat pump only, for the summer, and with 2 people we have noticed the reduction in our electric bill. And there's plenty of hot water (however, we do have a drain-line heat exchanger on the shower, older but similar to the Power-Pipe, which helps too). Only issue is that it makes the laundry/storage room where it sits very cold in winter; I'm considering adding the ducting kit to connect it to the attic above.
from Kailua, HI, United States
GLAD I PURCHASED THIS PRODUCT FOR IT'S STYLE AND EASE OF OPERATION.
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