Average Customer Reviews
(based on 145 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Really nice dryer, with one flaw
I've had the dryer for a couple months now, I typically don't do reviews out of the box unless something is very bad. Installation/setup were fairly typical, I haven't hooked the water...Read complete review
I've had the dryer for a couple months now, I typically don't do reviews out of the box unless something is very bad. Installation/setup were fairly typical, I haven't hooked the water up because I'm not sure how often I'll use the steam feature but it's a nice option and maybe one day I'll stop being lazy and get that done. I really like the lint trap, it's much better than my 5+ year old Samsung dryer. The one thing I really don't like is that Eco Mode is enabled for the Normal dry cycle and it leaves the clothes wet enough that I wouldn't want them sitting in the dryer all day, or over night. I understand wanting to conserve energy but there should be a way to change the default to 'off' if desired. There have been a couple times I've had to rewash clothes because they sat damp for too long wasting more energy than was saved with Eco Mode. I know it's just the push of a button which is why I still rated the dryer favorably but it's a pain in the butt. The controls are also a bit delayed, for instance if you want to shut off Eco Mode and tap the button to do so you might press it a second time before the first press is registered and then the second press is registered turning Eco Mode on again. You'd think with as responsive as phones/televisions are that a company that makes both would have a better (quicker) interface for their dryers. Again this isn't the end of the world it's simply annoying if you're in a hurry and have to press the same button 3(or 5) times because you're not sure if the first one registered or not. Other thoughts: I'm not a fan of the chime that signals the clothes are dry, why isn't there an option for the old school buzzer sound?
Most Liked Negative Review
We bought this dryer two months ago, and the main control board has just gone out on it. The service technician told us that it would be 9-12 business days before the part...Read complete review
We bought this dryer two months ago, and the main control board has just gone out on it. The service technician told us that it would be 9-12 business days before the part would become available to them, and then they would ship it to our house. Possibly 3-4 weeks total from failure to repair!! This seemed outrageous for a popular dryer. Surely Samsung would have plenty of parts in stock. I called Samsung directly and got in touch with their parts department, and I was told "We do not stock control boards". What?! If a control board fails, I guess they order it from the factory in Korea or somewhere, and the customer just has to deal with it. Unfortunately for me I have two kids in soccer 4-5 days a week, so I get to either drive to a laundromat every day, or buy another dryer. Glad I bought this unit and paid for the Geek Squad protection as well!
Reviewed by 145 customers
Displaying reviews 1-10
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from Austin, TX, USA
Comments about Samsung Azure Gas Steam Dryer:
we are amazed with the dryness this produces. Also clothes are wrinkle free. Has inbuilt light which switches off automatically. Filter is easy to clean
Bottom Line Yes, I would recommend this to a friend
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We love this dryer
from Woodstock, GA, USA
Quiet, quick drying, great look. We would certainly recommend to others
from Tampa, fl
This is so quiet and very good in performance. It was a good buy because it is Samsung. It is our new front load dryer and it really dries out clothes well.
from Denver, NC
The dryer is very quiet and seems to perform quite well. However, we have only had the unit for one month so an accurate assessment would be premature.
Very nice unit
This was a gift from family, nice upgrade from old unit! works well
LOVE my new Dryer - LIfe Changing
My new Samsung Washer and Dryer life changing. Sound crazy but I love them. The steam feature is very nice and works great. BUY this dryer....hurry.
I'm very pleased with our washer/dryer set. We stacked them. Despite the large size they fit nicely in our tight space. I'm doing less laundry now because they are so large!
It gets the job done, just feel there should be a little more features with it for the price
So far, we are very pleased with this dryer. If I set it to dry our clothes for 30 minutes on high, the clothes are usually dry by that time. I also like those musical times it plays when setting it up and also when the clothes are dry.
this product lives up to the samsung name
from Wisconsin, USA
bought this dryer after our 15 year old one died. it is everything you come to expect from a Samsung product. made well, easy to use, hook was a breeze, and preforms like a champ. the only draw back is the app features do not move the clothes from the washer to dryer, so I still have to go and do that. lol
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