Average Customer Reviews
(based on 137 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Overall a very good product.
Overall this is a very good product. The primary reason I gave Quality an average rating is because the faucet base is plastic. While this is not a deal breaker by any means,...Read complete review
Overall this is a very good product. The primary reason I gave Quality an average rating is because the faucet base is plastic. While this is not a deal breaker by any means, I am not a fan of plastic because it has a tendency to break and discolor. Otherwise this is a very good product. My only other complaint is with the installation instructions. There are four hoses which must be connected, two of which you plug *into* a gasket, one of which you plug onto/around a metal connection, and one which you must plug into a gasket on one end, and onto a metal connection on the other. Plugging the hoses onto the metal connector is not a problem, but when connecting the hoses into the gasket, when it initally feels like the hose is connected, it is not. The hose must be pushed through the initial 'click' feeling to create the proper seal, and the instructions do not mention this. Perhaps this is something which someone with more experience with plumbing-related installations would understand, but this being my first water filtration system, it took a few puddles for me to figure it out. However, now that it's working, our water tastes great!
Most Liked Negative Review
GOOD PRODUCT - CONFUSING INSTRUCTIONS
I like the operation of the unit itself but the instructions are confusing and incomplete. I ended up having to replace the previous unit (same model) that I had because during the process...Read complete review
I like the operation of the unit itself but the instructions are confusing and incomplete. I ended up having to replace the previous unit (same model) that I had because during the process of "changing the filters" there were leaks because of the configuration of the tubing and the difficulty trying to replace any of the very small flow control, cone screen, and auto shut-off valve. The worst part is the when you first install the unit, the directions are confusing. For example, on the page 8 of the manul for installing the faucet, the directions (3) tell you to install the two black tubes into the fittings on the bottom of the faucet. The directions (4) then tell you to align the gasket, which is impossible if you have already followed the instructions in step (3). The "Housing - RO membrane" (part No. WS20X10006) is extremely hard to physically remove it from the Bracket Holder, even when you are first installing it. The other problem happens when you try to screw on the Cap end on as the pre-assembled tubing does not give you enough length to maneuver the cap. You are forced to reinstall the â€œHousingâ€� and then try to put the Cap end on. In both the old unit and the new replacement, there was a leak where the fitting in the â€œHousingâ€� cap was not secured into the Cap correctly causing a leak when the water is turned on. No where in the directions (either in the directions for the old unit or the revised updated (11-09) does it suggest to check the fitting. So this causes you to have to remove the â€œHousingâ€� to correctly insert the fitting correctly, which then causes water to flood the area because there is not enough length of the tubing to turn the â€œHousingâ€� unit upward. I dread having to change the filters at the recommended every 6 months because of the design and difficulty of removing the â€œHousingâ€� and then disconnecting the tubing. The small parts, which are pre installed in the unit when you buy it have to be removed, cleaned and then reinserted. There is no guideline to help you ensure you are putting the small parts back in the correct order.
Reviewed by 137 customers
Displaying reviews 1-10
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from Rock Hill, SC
Comments about GE Reverse Osmosis Filtration System:
We have had GE reverse osmois systems in our 3 previous home and did not hesitate to install this one in our new home.
Bottom Line Yes, I would recommend this to a friend
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LOVE IT !!!
from Gainesville, TX, United States
I bought this item and don't regret it. I highly recommend this.
from Cynthiana, KY, United States
Bought last week put it in today and is great really like it
So far so good
from Canton, GA, United States
Bought and installed yesterday. Seems good so far.
Leaks in a single sink- only works in double sink So sad
Like that we didn't have to run it 24 hours before
By worlds worst
from Centreville, Md.
Working great so far! Only one big problem, I'm not a plumber by any means!
Very easy to install.
from Newark, OH, United States
Very easy to install and parts are in-store and available.
Efficient, rapid production of filtered water!
from Irvine, CA, United States
I purchased this appliance on-line as a replacement for the same unit which we had been using for 5 years or so, but had a part which was defective. However, previous experience with other RO systems led me to go with a replacement. I have always been satisfied with the operation of my GE RO system!
from New York, NY, United States
I buy today and u so happy good product ,the water is good .
Reserve Osmosis system
from Naples, FL, United States
We use this item multiple times daily and it is wonderful.
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