Average Customer Reviews
Energy Star Rated - Yes
Smart Thinq™ Technology
Motor and Agitator
Materials and Finishes
(based on 11 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This can wash anything!
This machine handles anything I can throw at it! The capacity is enormous, so fewer loads which saves me lots of time. Also, it will wash a full load of towels and they...Read complete review
This machine handles anything I can throw at it! The capacity is enormous, so fewer loads which saves me lots of time. Also, it will wash a full load of towels and they come out super clean, but it also handles my cashmere sweaters on a delicate cycle and it does a superb job. I really love this washing machine!
Most Liked Negative Review
NO NO NO!
This washer (and accompanying dryer) are the junkiest units I've ever used in my life! I had these washers delivered and there was barely any water in the drum during the wash cycle....Read complete review
This washer (and accompanying dryer) are the junkiest units I've ever used in my life! I had these washers delivered and there was barely any water in the drum during the wash cycle. I thought it was a manufacturer defect, so APT replaced (after I paid to upgrade) the units to the newest model. Still using such a small amount of water that it cannot get a ketchup stain off of my son's pants. I've also stopped the washer and taken items of clothing out after the wash cycle (before rinse) to find them half dry. HORRIBLE unit! Do not waste you time or $$ on this!!!
Reviewed by 11 customers
Displaying reviews 1-10
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Comments about LG White Front Load Steam Washer:
upgrade from maytag atlantis. Quieter, faster. using units stacked.
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I Would buy this unit again
By Bill and Patti
from Lakeview, IL
Quiet and efficient
Service and delivery comments:
Knowledgeable sales staff, professional delivery people.
Bottom Line Yes, I would recommend this to a friend
Hiccup initially but now working fine
By Chicago Owner
from Chicago, IL
Comments about LG Graphite Steel Front Load Steam Washer:
My washer came defective, the water valve was not closing at the end of the cycle and while the drum would be dry when I took the wet clothes out, it would slowly fill 1/4 way full of water until luckily I noticed and would manually put it in drain cycle. LG is USELESS as far as customer service is concerned, they wanted to charge me money for a tech to come out and evaluate my 10 day old LG that I bought new from abt. Thank goodness I bought the abt warranty, they came out, quickly identified that the water inlet valve was defective, and quickly had it replaced, but had to turn off the water to the unit to prevent flooding. Nice. Now it's been working fine. It has a well documented (youtube, internet) high pitched whine though that is not fixable, this is just the nature of the pump. Why can't these companies all bring their best features to the table and make a perfect product, I would gladly pay $500 more for that product -- LG's quiet draining, Whirlpool's quiet water filling and wash cycles.... I will continue to dream ...
abt has always been amazing with delivery and installation
from Willowbrook, IL
This washer replaces a much older year of the same model. This is superior in every way! It's truly fantastic!
Delivery team was phenomenal - very professional, humorous, and pleasant. They did not grumble about their job, they were genuinely proud Abt employees. Thank you so much.
Very happy after first month
Had to replace a Maytag after 18 months because the bearings were shot. Maytag wanted almost $800 to repair, more than I paid. Switched to LG and so far very happy. Great value. Does everything I need and more. The spin cycle is relatively quiet. Controls are easy to understand and use. Build quality seems good.
(1 of 4 customers found this review helpful)
from Winnetka, IL
Bottom Line No, I would not recommend this to a friend
(2 of 2 customers found this review helpful)
By Maggie H.
I really love this washer. After my 14 year old Whirlpool died I went online and ordered another Whirlpool from ABT. Boy was I disappointed. The new Whirlpool washer was so loud! You'd think that after 14 years these things would get quieter not louder! So I drove you to ABT and spoke to one of the helpful sales associates. He recommended this LG washer. He said it's very popular and very quiet. He also talked at length about how the washer drum didn't move like other front loading washers. Well low an behold that wasn't quite right, turns out the reason the drum didn't move is because the four shipping bolts were still installed in the washer on the ABT floor. This washer is really amazing though. Its shocking how little water it uses and how clean and dry clothes come out. Can't seem to get the NFC app thing to work but that's not a big deal.
from Palatine, IL
So far so good. It holds a lot of clothes. It is easy to operate. Has a lot of features that my old LG wash machine did not have. I had my other LG washer for 11 years and here I am again buying another one.
We can't say enough about the fellows that make these deliveries. They are the nicest guys,they are very courteous and respectful for your home. They were just wonderful!
(1 of 2 customers found this review helpful)
from Buffalo Grove, IL
Unless you press water plus, clothes come out dry. There's a loud vibration, ABT is sending technician to come take a look.
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