Average Customer Reviews
(based on 27 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great, but not perfect
Recently married and moved into a 2bedroom condo. Because my wife and I work long hours while our lovely king charles cavalier dog sheds nonstop at home, we wanted to find a robot vacuum...Read complete review
Recently married and moved into a 2bedroom condo. Because my wife and I work long hours while our lovely king charles cavalier dog sheds nonstop at home, we wanted to find a robot vacuum to help us save time. I must say that we have NOT laid a hand on our manual vacuum since buying the powerbot. We purchased the Powerbot from Samsung over Roomba and other brands mainly because of their reputation and features. The suction power is as advertised and extremely powerful. This sucks up everything including our dogs hair. The best part is that you adjust the suction settings in order to conserve battery so that it runs longer on one charge or if you just need it to be quieter. We have it scheduled so that it runs once a day at 11am. Usually takes anywhere around 2-4 hours to finish vacuuming around 1100 square feet condo, depending on how efficient it is. BUT it's not perfect: - The floor mapping is a gimmick and doesn't work. I've tried to map our whole entire apartment countless times, but the powerbot fails to map out our bedrooms and only does the livingroom and kitchen. - Somtimes, the powerbot gets stuck in one of the bedrooms and isn't able to find it's way back out to the power station because I think it's just lost. I think if the floor mapping worked as advertised, this would not be a problem. - The remote control pointer also doesn't work as well as we'd like. I've tried pointing to a specific area that needs to be cleaned multiple times but it just doesn't go to where you'd like. So now we just pick up the powerbot and placing it in the area ourselves. Overall, we LOVE the powerbot. It's become a member of the family. I wish samsung would work on the software and the features of floor mapping and remote control. Regardless, I would still recommend this powerbot to anyone who is on the market for a robot vacuum. You won't regret it.
Most Liked Negative Review
MAJOR FAIL - Constantly stuck on the edge of the stair - NEVER able to complete floorplan creation
MAJOR FAIL - Constantly stuck on the edge of the stair - NEVER able to complete floor plan creation. After 90 minutes of scanning, as soon as it got stuck or detects itself...Read complete review
MAJOR FAIL - Constantly stuck on the edge of the stair - NEVER able to complete floor plan creation. After 90 minutes of scanning, as soon as it got stuck or detects itself "lifted" or battery runs out, then whole process would be cancelled immediately. If it already spent 90minutes or 90% scanning, you will have start the process from scratch. There's no way for it to resume floor plan creation. This is a MAJOR FAIL. This is so frustrating.
Reviewed by 27 customers
Displaying reviews 1-10
Back to top
Previous | Next »
(1 of 1 customers found this review helpful)
Samsung Robo vacuum
from Johnson City, TN, USA
Comments about Samsung POWERbot Turbo Ebony Copper Robot Vacuum:
There are some of the features I can't figure out I have looked for tutorials but nothing explains them. I would like to know how to alter the room map the vacuum only recognizes 3 rooms in the house I have been taking it with the remote to find the rooms I want to be able to just schedule my cleaning
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
This Samsung Robot Vacuum ( #9350 ) Is Awesome!
from Appleton, WI, USA
It has superior suction, low noise levels; it's great for kitty (3) hair and our carpet never looked as good. My wife has back problems and our Dyson animal upright does not want to move on the carpet as it has a sealed backing. This little robot works very well and cleans it's little heart out. It is built solid and does an excellent job at cleaning. This Is The Robot Vacuum To Have! We Love It.
cost to much for what does.
from Lenoir City, TN, USA
Day 1 I started out with it running out charge. I had to carry back dock. Day 2 It would now go from hard wood floor onto area rug. Had to pick it up and put on rug. I then had to set it off the rug once it cleaned it Day 3 Cleaned same areas many times battery run low so manually pushed the home button. Day 4 The vacuum stayed in one 12ft by 12ft never left the room. It cleaned the until the battery had to be recharged.
Bottom Line No, I would not recommend this to a friend
Tall shag carpet
I have been looking at this vacuum for a long time and was hesitant due to our long thick shag carpet as we went through two up right vacuums because they were to hard to push on our carpet. I have 2 German Shepherd dogs that shed and this vacuum works like a champ not only does it plow through our long carpet but does a better job then our up right D ball. It is truly worth the money and does an excellent job. Plus it has a 10 year warranty how could you go wrong.
A very smart robot
from Hudson, FL
I have a reasonably small house with a lot of obstacles about. Having had another robot vacuum which failed miserably to clean the house, This one is outstanding!!! It gets in all the nooks and crannies and requires very little intervention in a 20 minute run. It has great suction and picks up tons of cat hair too. Very pleased with this product so far.
Great vacuum, BUT
Has great cleaning abilities, suction, brush, various surfaces etc. Can't connect to phone and bot does a lot of erratic moves in auto clean. instead of long runs, it stops at various points and turns around or makes unnecessary movements.
Its good vac but get clogged if run too long on mef or low suction then have to tear apart to unclog vacand pet hair tend to get stuck on brush alot
Would not work
from Newark, DE
This unit would not work. It kept getting hung up in different places and will just stop. Unit was sent back.
from Pittsburgh, Pa
Love it! Great power and suction. No problems with getting stuck on anything. Money well spent.
Great Suction but oversensitive and not built to last
from Frederick, MD, USA
I have been using this vacuum since mid September and while the cleaning power is exceptional and the mapping feature handy it did not live up to its price tag, The mapping feature is low tech at best, does not map the rooms super well and will combine some rooms. It has no feature to select areas in a room for it to avoid (other than put down some ugly magnetic tape). Its oversensitive safety features also cause the robot to shut off about 60% of the time I send it out to clean. The battery power has shown massive degradation after 4 months of use and is only warrantied for 6 months. Have already had 1 repair which required both wheel motor assemblies to be replaced. Nice Vacuum but expected much more for the price
Fill out the form below to request Better Price for this product.
your next order of $250 or more.