Average Customer Reviews
USB Media Formats
What's In The Box:
(based on 443 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very happy! Much better than the Roku 4!!!
I am very happy with the Ultra so far! This is what the Roku 4 should have been. Just a few reasons: 1. Speed. The Ultra does not lag like the Roku...Read complete review
I am very happy with the Ultra so far! This is what the Roku 4 should have been. Just a few reasons: 1. Speed. The Ultra does not lag like the Roku 4 does. The menus are quick and responsive. Even loading and buffering times seem to be reduced! 2. The Ultra seems to handle high-bitrate video streams much better than The Roku 4. Dropped frames, lip sync problems, and other annoyances all seem gone with the Ultra. 3. Up-conversion from 2K to 4K seems to be much better. Example: Programming on HBO GO looks like it is being streamed in native 4k with the Ultra, even though it is not. This seems to apply to other 2K sources streamed through the Ultra as well. Of course, I should also mention that programming being streamed in native 4K (Netflix/Amazon/Vudu/etc.) looks amazing too! 4. The Ultra isn't constantly losing connection with the remote control. This was a big problem with the Roku 4. The 4 kept losing the remote connection at least once a day until the whole unit was rebooted. This happened on BOTH Roku 4 units I have in two different locations. So far, no problems with remote control connectivity with the Ultra! My *ONLY* complaint so far would be the moving of the OK button to the up/down/left/right buttons and putting the "Search" button where the OK button had been on previous remotes. I am finding myself (because I am used to the old remote) pressing the "search" button instead of "OK" button, causing it to kick me out of whatever app I was in and/or watching. This will take some getting used to, but It is not a deal breaker.
Most Liked Negative Review
We have 2 Roku players - 3 and because of the love, we purchased a Ultra one. Unfortunately this new top of the line device fall short and did not met our expectations....Read complete review
We have 2 Roku players - 3 and because of the love, we purchased a Ultra one. Unfortunately this new top of the line device fall short and did not met our expectations. Do not get me wrong. When this device decide not to freeze the remote is a beast. Super fast and nothing short of amazing. But having the remote failed to control the player 3-4 times a day is huge pain in the a.s. To fix, I need to unplug the power cord and remove and insert the batteries. So if this is a some kind of firmware issue it needs to be resolved fast. Otherwise, this great player would earn bad name of not being capable to handle proper 4k streaming. There ware issues with 4 and now the Ultra.
Reviewed by 443 customers
Displaying reviews 1-10
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So simple; just turn on and click!
from Mountain View, CA, United States
Previously used XBox to get into streaming video and was cumbersome, but with Roku it's as easy as clicking a couple of buttons
Bottom Line Yes, I would recommend this to a friend
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Great image quality and nice features
from Rochester NY
Comments about Roku Ultra Streaming Media Player:
Performance is much improved compared to the older models. New user interface software is a nice added feature. New wireless remote is quick responsive.
from Columbus, OH, United States
I bought a Roku 4 that is great so it was a no brainer to go for the Ultra to replace an older Roku 2 in the home theater. Better everything and a great early Roku 4 owner deal too!
Overzealous HDCP from Roku
from Raleigh, NC
Roku Ultra implements such over-the-top HDCP protections that despite having two 2016 Sony TVs, an HDCP 2.2 compliant HDMI splitter, and all 18Gbps HDMI cables approved for 4K and HDR, I still get HDCP error messages from Roku. Will be taking it back.
Bottom Line No, I would not recommend this to a friend
Nice Interface, Useless with large USB Hard Drive
from New York, NY, United States
The actual Roku interface is quite good and speed seemed pretty good as well. But I purchased this unit to replace my WDTV media server whose interface I did not care for. Only problem is that we have all our family videos on a 3 Tb USB drive and the ROKU Ultra only recognizes drives up to 2 Tb!!! I tried to repartition the 3 Tb drive into a smaller drive (first 2Tb then 1 Tb) but it still does not recognize it! ROKU should state this limitation in it's product description!
Just got the Ultra and hello GREEN SCREEN
from Rocket City
New out of the box and stuck at a GREEN SCREEN, not the way I was hoping this would start after spend the extra $$ for the Ultra. Maybe I should go back to by Roku2.
works perfectly, easy to ...
from Arizona, United States
works perfectly, easy to install, intuitive operation.
from Iowa, United States
I purchased this to have a additional streaming option,besides a game counsel. It does appear to have 'slowed'up compared to when I first 'hooked' it up.Still faster load up then a gaming device that is several years old!Will continue to recommend!!
(3 of 3 customers found this review helpful)
Audio sync bug
By Roku 4
from Los Angeles, CA, United States
Just purchased the new ultra to replace my Roku 4, experienced audio sync defect. The audio flutters until Night option is selected. ultra connected to Sony STR 5000es and X850b 4K tv
from Somerville, NJ, United States
I have owned this for about a month now and it provided me with so much entertainment. I love Roku and the Ultra was my best purchase yet. I even bought another one for a family memeber as a gift. I would definitely recommend anyone to at least give it a try and you will be instantly hooked. Also, for those HDR lovers, you will not be disappointed.
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