Average Customer Reviews
(based on 159 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Love my new fridge!
I have had this refrigerator for almost 2 months now. I love it and many of my friends/relatives are envious of it when they see it! My old fridge was over 23 years...Read complete review
I have had this refrigerator for almost 2 months now. I love it and many of my friends/relatives are envious of it when they see it! My old fridge was over 23 years old! We remodeled our kitchen and even though the old one still ran, it was horrible looking and I know because of it's age it was using a lot more energy than a new one would. So far I have had no problems with my new Samsung Fridge. We chose the counter depth as we were making our kitchen a little bigger and putting in a larger fridge that would stick out into the kitchen would defeat the purpose. The only thing that I hate is that they make you pay so much more for less refrigerator! I don't get why a counter depth should cost more than one that is "full size". There are only 3 of us in my family and there is plenty of room and the inside is so bright when you open the door, (especially since my old one had only one small light bulb). I love that everything is at eye level, no more containers hiding in the back! And I also am so in love with the water/ice maker! We used to use a Brita and I seem to be the only one who knew how to go to the faucet and refill it after emptying it! And the same goes for the ice cube trays! Now I don't have to worry about that problem any longer! It is ready any time, day or night! I will say the first week I did notice that in the freezer on the right hand side there seem to be frost building up. So one day it came to me to look at the seal. Sure enough it wasn't closing all the way on that side. I pushed it with my leg a little and it seem to make the drawer close better. I wonder if it was from the delivery, something was ajar or the freezer drawer wasn't put in right. But I haven't had that problem since. Love this fridge and would recommend it!
Most Liked Negative Review
Great refrigerator, BUT....
This refrigerator is great looking and has lots of wonderful features and lots of storage. I love everything about it BUT the ice maker. There are 3-4 of us in the household and...Read complete review
This refrigerator is great looking and has lots of wonderful features and lots of storage. I love everything about it BUT the ice maker. There are 3-4 of us in the household and the ice maker can't keep up, especially in the summer. Plan on making your own ice or buying bagged ice to have on hand. The ice maker is the only reason I can't recommend this unit to a friend. I paid a lot of money and it should make ice!
Reviewed by 159 customers
Displaying reviews 1-10
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(1 of 1 customers found this review helpful)
Multiple failures in ice maker
from Tennessee, USA
Comments about Samsung 36" Stainless Steel Electric Cooktop:
I have owned the counter depth refrigerator for 1 year and 8 months. We have had the ice maker worked on MONTHLY since August 2016 a total of 5 service claims. The ice maker is still Having the same exact issue. We are awaiting the warranty center to resolve the issue. The last service repairman states the ice maker was "unrepairable"! NOT ACCEPTABLE. I WOULD NOT RECOMMEND THIS REFRIGERATOR AT ALL!!! Model #RF23HCEDBSR/AA
Bottom Line No, I would not recommend this to a friend
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Ice Maker is Poor Design
from St. Louis, MO, USA
1. The ice maker does not produce enough ice. 2. The internal components frost over and ice gets stuck. Stops producing ice frequently (weekly). 3. When you press for ice water squirts out first. 4. Problems started one year after purchase. 5. Had it serviced and problem continues. 6. Motor for ice maker makes a loud noise.
Looks and works great
Looks nice and works great - kinda pricey, but a good price for a counterdepth
Bottom Line Yes, I would recommend this to a friend
Brand new owner, love it so far.
from Ft Lauderdale, FL
We just had our samsung rf23hcedbsr refrigerator delivered from Home Depot. I mean we've owned it for about 1 hour. I love it , so far. We ordered it even though there were some negative reviews. We also saw a lot of positive ones. We hope we will remain one of the positive reviews. Will update this review periodically, if not here then on the Home Depot website.
Slim and Sleek
Intuitive setup inside. Easy to organize food. Great storage.
Fancy New Refrigerator
In week #2 so far so good.... Works as advertised...
Best bang for the buck
from Ohio, USA
Just delivered today, love it so far, looks stunning in our kitchen, very good layout design. Only drawback was having to wait so long for delivery
Very Happy with this product
from Sacramento, CA, USA
With a small galley kitchen, we needed a counter depth refrigerator. We wanted white to match the other appliances and also wanted the French door design. This unit fit all of our requirements. We were surprised as to how much more room it gives us in the kitchen and yet still big enough to hold everything we need. The reason for the good rating on design instead of an excellent is on the left door under the space taken up by the water dispenser is a very small narrow shelf that limits what can be stored there. Also we were surprised to find an antenna on top of the unit but I guess its to connect with your utility company if you so desire. The only other thing is it comes wrapped in shrink wrap that is very hard to remove as it is under some of the handles and hinges. I did have an issue the very first night. At about 10pm after "fooling around" with the temp setting on the refrigerator side, I noticed the temp kept getting cooler and cooler and I was unable to figure out how to stop it. I finally got on line with the chat section and they explained to me what I had done wrong. Fantastic service on their part for that time of night. Overall we are very pleased with the product and would recommend it to anyone who is looking for a counter depth unit.
Like it. Wish there was a way to adjust the back feet for level.
23CF French/Door Fridg/Freezer
from Amherst, NY
I am still trying to configure my space. I am sure in the end I will find this is my best refrigerator yet. I am loving all the features. Though I had to have a counter depth refrigerator which cuts interior space, I will get used to this feature.
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