Average Customer Reviews
Energy Star Rated - Yes
(based on 187 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I was fooled by freezer size
Overall, this is excellent. For those who say it is noisy, they are flat out wrong. It's so quiet I only know it's running because I can feel warm air on my foot...Read complete review
Overall, this is excellent. For those who say it is noisy, they are flat out wrong. It's so quiet I only know it's running because I can feel warm air on my foot coming from the bottom. I love the design and the Showcase door. But, my previous fridge was also a side by side and I expected the depth on both sides to be the same. I just assumed that would be the case here. I didn't notice on this one until 2 days after I bought it that the freezer side is almost 4 inches less deep than the fridge. When I removed the food from my old fridge there was room to spare in the freezer. Putting the same food in the Samsung left me no room left over. However, the fridge has so much door storage that I have one whole shelf empty. The lighting is good until you fill it with food. Then some of the shelves are blocked from the light so watch that. On the minus side I think the temp in the fridge reads a few degrees colder that the actual temperature but it's only been a few days. I've set it for 34 and the actual is about 37. This was a lot more money than I wanted to spend but the counter depth model is much more than the regular size and I was forced to take this size because the other one wouldn't fit. I love the recessed handles but it takes getting used to. I would use the left hand for the freezer and right hand for the fridge. On here, you have to turn your wrist 180 which is not comfortable or else use the opposite hand but that's minor and will work itself out. I think the quality is outstanding so far. No problem with ice maker. The shelves on the door have no adjustment so that just leaves one that can store milk and liter bottles. The main shelves just have 2 positions instead of fully adjustable so that was disappointing. Quality seems excellent, time will tell. I want this to last 15-20 years. I also have a Samsung 4k TV that is absolutely stunning. So real that it's like looking out a window.
Most Liked Negative Review
Great sleek design that looks awesome in our kitchen
The main reason I'm writing this review is because we are very disappointed with the icemaker. The ice capacity is too small to keep up with our family of 3 and we often run...Read complete review
The main reason I'm writing this review is because we are very disappointed with the icemaker. The ice capacity is too small to keep up with our family of 3 and we often run out of ice, we now have to keep a bag of ice on hand in our other freezer as a back up. The delay to get ice when you press the level is too long.. It makes you wonder if ice is ever going to come out or not..? Sometimes you get crushed ice when you want cubed ice, it eventually clears out and cubes start coming after your glass is already full of crushed ice you didn't want. The water pressure seems excessive and if it hits the ice cubes just right in your glass it will splash water all over the place. It also drips water into the catch area after use, which needs to constantly be wiped out to avoid water stains. Other than the disappointing icemaker we absolutely love the refrigerator. We love how it looks, cools/freezes, functions, quietness, and quality. The showcase feature is very handy and looks great!!. Everything on this refrigerator is typical top of the line Samsung quality. It seems maybe more focus was put into the showcase feature and not enough focus on the icemaker functionality.
Reviewed by 187 customers
Displaying reviews 1-10
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Comments about Samsung 22 Cu. Ft. Black Stainless Steel Counter Depth Side-By-Side Refrigerator:
Great product only bad is door slams hard if let shut on it own.
Bottom Line Yes, I would recommend this to a friend
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This product has great features!
from Tulsa, OK
Product looks great and has great features. Cools very quickly and holds temperatures very, very well.
This refrigerator has pros and cons
from Corona, CA, USA
The showcase model looks nice, easy to get something from the door without exposing all the inside. However, it does not have enough space in the vegetables drawers. Also I have problem with the ice maker. It does not produce enough ice for a family of four. I wish I had chosen a different model.
Bottom Line No, I would not recommend this to a friend
We have had it for a few weeks now and it seems to be a very well built refrigerator, and looks great while doing it.
Great set up
This refrigerator has a great set up. Large bins in the door allow larger items to be placed in the door. Very quiet and looks great. Prefer the side by side model as we feel it is easier to keep track of what is in the freezer over the freezer on bottom models.
The frig is great except for one feature. In order to get individual ice cubes from the holder without using the dispenser, you have to remove the entire ice holder. There should be a flap or similar method to reach into the holder without having to remove it and then reinstall it.
This appliance is so convenient, nice inside & out.
from Rock Hill SC
Absolutely fell in love with this appliance. So convenient to grab a drink with out having to open the whole refrigerator. Great idea to have that extra door. This refrigerator is not like most side by sides, it is so spacious. Would recommend this to everyone!!! IN LOVE!!!
I'm loving the ShowCase feature
from Charlotte, NC
We are still getting used to the ShowCase feature but we are loving it! It makes grabbing drinks and condiments so quick and easy when preparing meals or running out the door.
Replacing old refrigerator
from California, USA
Have had refrigerator one year.I could not fit a large refrigerator in my small kitchen. I do like the extra door feature for easy access. My husband complains about the ice maker.It's really slow in dispensing ice. I buy an extra bag of ice for company.I do not want to break the ice maker. The depth works ,I buy square containers to fit more in the refrigerator.
this is my first new fridge in 17 years. It is fabulous, looks great. Worked perfectly out of the box. It holds 40% more than my 0ld fridge which is 22 cubic feet. It runs silent. Does it ever look sleek. It is a wonderful product.
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