Average Customer Reviews
(based on 34 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great, but not perfect
Recently married and moved into a 2bedroom condo. Because my wife and I work long hours while our lovely king charles cavalier dog sheds nonstop at home, we wanted to find a robot vacuum...Read complete review
Recently married and moved into a 2bedroom condo. Because my wife and I work long hours while our lovely king charles cavalier dog sheds nonstop at home, we wanted to find a robot vacuum to help us save time. I must say that we have NOT laid a hand on our manual vacuum since buying the powerbot. We purchased the Powerbot from Samsung over Roomba and other brands mainly because of their reputation and features. The suction power is as advertised and extremely powerful. This sucks up everything including our dogs hair. The best part is that you adjust the suction settings in order to conserve battery so that it runs longer on one charge or if you just need it to be quieter. We have it scheduled so that it runs once a day at 11am. Usually takes anywhere around 2-4 hours to finish vacuuming around 1100 square feet condo, depending on how efficient it is. BUT it's not perfect: - The floor mapping is a gimmick and doesn't work. I've tried to map our whole entire apartment countless times, but the powerbot fails to map out our bedrooms and only does the livingroom and kitchen. - Somtimes, the powerbot gets stuck in one of the bedrooms and isn't able to find it's way back out to the power station because I think it's just lost. I think if the floor mapping worked as advertised, this would not be a problem. - The remote control pointer also doesn't work as well as we'd like. I've tried pointing to a specific area that needs to be cleaned multiple times but it just doesn't go to where you'd like. So now we just pick up the powerbot and placing it in the area ourselves. Overall, we LOVE the powerbot. It's become a member of the family. I wish samsung would work on the software and the features of floor mapping and remote control. Regardless, I would still recommend this powerbot to anyone who is on the market for a robot vacuum. You won't regret it.
Most Liked Negative Review
MAJOR FAIL - Constantly stuck on the edge of the stair - NEVER able to complete floorplan creation
MAJOR FAIL - Constantly stuck on the edge of the stair - NEVER able to complete floor plan creation. After 90 minutes of scanning, as soon as it got stuck or detects itself...Read complete review
MAJOR FAIL - Constantly stuck on the edge of the stair - NEVER able to complete floor plan creation. After 90 minutes of scanning, as soon as it got stuck or detects itself "lifted" or battery runs out, then whole process would be cancelled immediately. If it already spent 90minutes or 90% scanning, you will have start the process from scratch. There's no way for it to resume floor plan creation. This is a MAJOR FAIL. This is so frustrating.
Reviewed by 34 customers
Displaying reviews 1-10
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Vacuum is a little wonder!
Comments about Samsung POWERbot Turbo Robot Vacuum:
Make as much room as possible for the POWERbot to clean rooms, close the doors and let it go. Amazing what it picks up each time it runs!!
Bottom Line Yes, I would recommend this to a friend
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from San Diego, CA
Well, my Daughter named the vacuum copper after our street name. We love the vacuum. It cleans the floor great. I didn't even know I was so dirty. Couple of improvements I would make is better battery life and to charge faster. Also, It also still gets caught up a little bit. But these are not big things. Overall, I am glad I bought this and would recommend to everyone. It makes cleaning so much easier
While we keep a pretty clean house, we do have a Boykin Spaniel. I was amazed when I emptied the canister the amount of dog hair and dirt that was in it. We have it set to run daily and the floors are clean when we get home from work. My allergies are better too. There is no comparison to our previous (another brand) robot that seemed to be more of a novelty than useful. Good job!
Great robotic vacuum
Cleans the whole house efficiently and in less time then it took me to do it manually!!!
Vacuum cannot find dock
I have a rather large u shaped house, the robot actually works great, good suction and beautiful design. However, it cannot find its docking port... I have tried moving it to different room but it doesn't help. When the battery is low and it attempts to find its home, it wonders around until the battery finally dies.
Bottom Line No, I would not recommend this to a friend
Issues with Samsung Powerbot
The big issue that I have is with the unit returning to its dock. I have watched it be within 2 feet of the dock and it watched it bounce off the opposite wall over and over. I finally have to shut it down and move it myself. This is an issue since it needs to recharge before completing its cleaning over our floors. I have tried all reset procedures with no resolve. Other owners are having the same issue. Hopefully an update is on the way.
Hoping for more
from Deland, FL
Was hoping that this would be a great product. However, it never was able to completely map our home. It got stuck in our fringe. It could find its way back to the docking station. Difficult to get to Samsung. It did clean well but am returning and trying a Roomba.
(1 of 1 customers found this review helpful)
Samsung Robo vacuum
from Johnson City, TN, USA
There are some of the features I can't figure out I have looked for tutorials but nothing explains them. I would like to know how to alter the room map the vacuum only recognizes 3 rooms in the house I have been taking it with the remote to find the rooms I want to be able to just schedule my cleaning
This Samsung Robot Vacuum ( #9350 ) Is Awesome!
from Appleton, WI, USA
It has superior suction, low noise levels; it's great for kitty (3) hair and our carpet never looked as good. My wife has back problems and our Dyson animal upright does not want to move on the carpet as it has a sealed backing. This little robot works very well and cleans it's little heart out. It is built solid and does an excellent job at cleaning. This Is The Robot Vacuum To Have! We Love It.
cost to much for what does.
from Lenoir City, TN, USA
Day 1 I started out with it running out charge. I had to carry back dock. Day 2 It would now go from hard wood floor onto area rug. Had to pick it up and put on rug. I then had to set it off the rug once it cleaned it Day 3 Cleaned same areas many times battery run low so manually pushed the home button. Day 4 The vacuum stayed in one 12ft by 12ft never left the room. It cleaned the until the battery had to be recharged.
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