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Panasonic

Panasonic Genius Countertop Microwave In White - NN-H965WF

Abt Model: NNH965WH | UPC Code: 037988909124
Panasonic - NN-H965WF - Corporate Kitchens
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Other available colors:
Black Color Swatch
Retail Price $219.95
Sale Price $197.95  
2.2 Cubic Foot/ Inverter Turbo Defrost/ Child Safety Lock/ Versatile Function Key/ White Finish
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Average Customer Reviews

Product Details

Panasonic Full-Size Genius® Inverter® Microwave, Model NN-H965WF

Panasonic Good Housekeeping Seal

Experience the Revolutionary Inverter® Microwave Oven
With Inverter® Microwave Ovens, you’ll have all the power you need to cook with ease, speed, and style. Inverter® technology takes advantage of multiple power levels, and it maintains the best colour, shape, texture, and flavours of your food. Delicate foods can simmer without overcooking on edges and surfaces. And, due to consistent delivery of microwave energy, foods will no longer undercook in the center and have hard overcooked edges. With this technology you’ll enjoy cooking your food – and eating it too!

Features:

Button Panel
Replacing the standard touch-panel control, an effortless-to-operate button panel, found on all of our new “Genius Prestige” ovens, makes it easy to select the desired settings. The Convection Oven takes this simplicity a step further with an added dial for controlling the oven’s temperature. Additionally, time and weight are also controlled by dials.

Keep Warm Function
A pulsing delivery of very low microwave power keeps food temperatures at a constant level--without overcooking. Our improved keep warm menu now includes five items so foods like stew, gravy and desserts remain warm in the oven until you are ready to serve.

Menu Action Screen
The Menu Action Screen display actually tells you what to do next. The words scroll across the screen, displaying the program you’ve selected and telling you the next step. It’s as easy as one touch on the appropriate pad and then following the simple instructions. Display will read out in English, French, or Spanish.

One-Touch Genius Sensor Reheat and Cook
A miniature sensor is the brain behind Panasonic microwave ovens. This device picks up steam from the food as it cooks and relays the signal to the oven's microprocessor. Information is calculated to program the oven to cook each food at the appropriate power level and time required. One touch of a single control pad will activate the sensor, automatically producing perfect cooking results.

Versatile Function Key
The Function Key simplifies the programming of 10 useful non-cooking functions, such as the Child Lock. Just press the Function Key and the Menu Action Screen will display easy-to-follow steps to complete the desired action.

Specifications:

  • Convenient 5 Button Control Panel
  • 2.2 cu ft.
  • 1200 W output power
  • Menu Action Screen
  • Sensor reheat
  • Sensor cook with instant access buttons (12 categories)
  • Inverter® Turbo Defrost
  • Popcorn key
  • Keep Warm
  • Function Key
  • Quick Minute
  • Child Safety Lock
  • Optional trim kit available

Approximate Dimensions:

  • Width: 356 mm (23.88")
  • Height: 606 mm (14")
  • Deptht: 493 mm (19.44")

Approximate Weight:

  • Unit Weight: 47 lbs.
  • Dimensional Shipping Weight: 69 lbs.

Warranty Information:

  • Manufacturer Warranty (authorized online retailer):

    • Full One Year Warranty
  • (.pdf)
Downloadable Resources Get Adobe Reader
More reasons to buy the Panasonic NN-H965WF from Abt Electronics
  • Abt.com is an authorized dealer (Learn More).
  • The Panasonic NN-H965WF is Brand New.
  • The Panasonic NN-H965WF Ships in a Factory Sealed Box.
 
TypeCountertop
Capacity (cu. ft.)2.2
Cooking Power (watts)1200
Height (inches)14
Width (inches)24
Depth (inches)19.44
Number of Power Levels10
ConvectionNo
Sensor CookingYes
Interior LightYes
Quick MinuteYes
TimerYes
TurntableYes
Child LockNo
Viewing WindowYes
Optional Trim KitNo
  

REVIEW SNAPSHOT®

by PowerReviews
Panasonic Genius Countertop Microwave In White
 
4.3

(based on 105 reviews)

Ratings Distribution

  • 5 Stars

     

    (60)

  • 4 Stars

     

    (30)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (7)

85%

of respondents would recommend this to a friend.

Pros

  • Good power output (76)
  • Simple display (59)
  • Easy to clean (56)
  • Heats evenly (52)
  • Quiet (44)

Cons

  • Noisy (9)
  • Poor quality (9)
  • Did not meet expectations (8)
  • Pricey / poor value (5)

Best Uses

  • Leftovers (70)
  • Frozen food (56)
  • Quick meals (43)
  • Popcorn (32)
  • Snack (25)
    • Reviewer Profile:
    • Avid cook (29), Casual cook (27), Gourmet chef (4)
    • Primary use:
    • Personal (55)

Most Liked Positive Review

 

Best invention since fire!!!

The Inverter used in this microwave is fantastic. While it is too early to comment on longevity, it is well worth the investment. Items that were virtually destroyed by our old GE (made...Read complete review

The Inverter used in this microwave is fantastic. While it is too early to comment on longevity, it is well worth the investment. Items that were virtually destroyed by our old GE (made by Panasonic) are prepared perfectly by this one. By not cycling full energy on and off into the food at reduced power settings as is customary in older technologies, the food doesn't char or become hard (unless overcooked).

However, nothing is perfect in this world. Some of the pre-programed settings, as well as some of the sensor cooking either under-cooks the food or makes it too hot. Also, for some reason you can't turn off the turntable. This means you can't take full advantage of the large interior because the largest thing you can put in it can't exceed the interior depth.

Lastly, buy this microwave instead of the GE version (also made by Panasonic). It is less expensive and has more features.

VS

Most Liked Negative Review

 

Another latch problem

As you can read in the many years worth of product reviews, Panasonic has a manufacturing and product quality problem they refuse to correct or they are incapable of fixing. Sign of a poorly...Read complete review

As you can read in the many years worth of product reviews, Panasonic has a manufacturing and product quality problem they refuse to correct or they are incapable of fixing. Sign of a poorly managed business and quality control process. We have an earlier version of this product that would not fit a cabinet in newly purchased home. Because of our prior product experience, we mistakenly went back to Panasonic and the nn-h965bf was about the only black microwave to fit the space. Latch problems within 3 1/2 months and non-operational within 6 months. So the old one now sits on the counter for us to use while new awaits a warranty solution. I have not experienced this level of poor quality from Panasonic in the past, but this a clear systemic manufacturing quality issue that makes me not trust them. Quit frankly, I doubt I will trust the durability of the product repair regardless of what service they provide. IT'S A LATCH! HOW HARD CAN IT BE TO FIX A LATCH! THIS TYPE OF LATCH HAS BEEN USED FOR ROUGHLY FORTY YEARS. POOR PRODUCT QUALITY AND A COMPLETE DISRESPECT FOR CONSUMERS TIME TO NOT HAVED CORRECTED THIS ISSUE BY NOW! The only thing worse than the latch is the customer support website!

Reviewed by 105 customers

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(4 of 4 customers found this review helpful)

 
5.0

Panasonic NN-H965BF

By 

from Jacksonville, FL, USA

Pros

  • Easy to use

Cons

    Best Uses

      Comments about Panasonic Genius Countertop Microwave In White:

      Shipping and handling went smoothly, except one side has a ding but it was not very noticeable so we decided not to send it back for a replacement. We have just started using it and noticed right away the difference in heating time since this one heats much quicker then our old unit. Not sure how many watts the old unit was but it was one of the larger units when purchased. So far we are very pleased. When I purchased on line I did not realize that the heating plate and turntable came with it so ended up buying those items.

      Comment on this review

      (1 of 1 customers found this review helpful)

       
      5.0

      High value

      By 

      from Las Vegas, NV, USA

      Pros

      • Convenient
      • Durable
      • Easy to use
      • Exceeded expectations
      • Inexpensive
      • Powerful

      Cons

        Best Uses

          Comments about Panasonic Genius Countertop Microwave In White:

          My last Panasonic microwave lasted 30 years! This microwave works even better.

          Comment on this review

           
          4.0

          So far, so good.....

          By 

          from Farmington Hills, MI

          Pros

          • Convenient
          • easy to use
          • Exceeded expectations

          Cons

            Best Uses

              Comments about Panasonic Genius Countertop Microwave In White:

              I haven't had this product for too long, but I can tell you that I am happy with the purchase to date. It's easy to use, quiet, and cook/reheats really well. I'll come back with a 6 month review to update the status.....

              Comment on this review

               
              2.0

              Repeated Door Issues

              By 

              from Dallas, TX

              Pros

              • Easy to use
              • Exceeded expectations

              Cons

              • Lacks durability
              • Poor quality

              Best Uses

                Comments about Panasonic Genius Countertop Microwave In White:

                I have had this microwave for 3 years now. In that time I have had to have it repaired 3 times. All because the micro-switches that detect when the door is shut get out of alignment and don't register that it is shut which prevents the oven from working. So I have to close the door, set the cook time, hit start, and then shake the door, so it will work. Of course the first time this happened was after the warranty had expired. Each subsequent repair has lasted a shorter time. The issue is with the design. The metal flange that the switches are mounted on is too flimsy and over time closing the door causes that flange to flex and bend back, which causes the switches to get out of alignment. I bought it because it was a Panasonic and I thought it would be of good quality but I'm very disappointed in this product.

                Comment on this review

                 
                2.0

                Going thru like toilet paper

                By 

                from Knoxville, TN

                Pros

                • Size

                Cons

                • Did not meet expectations
                • doesn't last; warranty is meaningless
                • Expensive
                • Poor quality

                Best Uses

                  Comments about Panasonic Genius Countertop Microwave In White:

                  We've gone thru 2 of these in less than 3 years. Most parts have 1 yr warranty and we're getting tired of having to buy a new one just because it's the only one that will fit in the custom cabinet. Assembly is poor (typical China garbage) - you have to slam the door to make it shut. This leads to other problems, like the safety interlock to the on/off switch. Enough is enough - next time we use the money for a carpenter!

                  Comment on this review

                  (1 of 1 customers found this review helpful)

                   
                  5.0

                  Completely happy with this purchace so far

                  By 

                  from Oxford, MS

                  Pros

                  • Convenient
                  • Easy to use
                  • Exceeded expectations
                  • Inexpensive

                  Cons

                    Best Uses

                      Comments about Panasonic Genius Countertop Microwave In White:

                      I bought this microwave a couple months ago and so far have been completely happy with this purchase. Received quickly, package was in very good condition. Had the unit working in 10 minutes. Programming is easy and convenient. So far we love it.

                      Comment on this review

                       
                      3.0

                      very large and intermittent blackouts

                      By 

                      from Evanston

                      About Me Casual Cook

                      Verified Buyer

                      Pros

                      • Easy To Install
                      • Heats Evenly
                      • Powerful

                      Cons

                      • Quits Sometimes

                      Best Uses

                        Comments about Panasonic Genius Countertop Microwave In White:

                        The intermittent failures may be because of insufficient space under the microwave, but when it works it works fine. It stops, the clock and the colon go out until you unplug and plug the microwave.

                        • Primary use:
                        • Personal

                        Comment on this review

                         
                        1.0

                        DO not purchase!

                        By 

                        from Wisconsin

                        Pros

                        • Convenient

                        Cons

                        • Did not meet expectations
                        • Difficult to use
                        • Expensive
                        • Poor Documentation
                        • Poor quality

                        Best Uses

                          Comments about Panasonic Genius Countertop Microwave In White:

                          Didn't even have this 2 years and it broke. We had issues with the door closing as well. But it just totally stopped working the other day..they wouldn't do anything about it unless I wanted to pay for labor which was just as much as a new microwave.

                          Comment on this review

                           
                          1.0

                          Poor choice

                          By 

                          from Pitt Meadows, BC., Canada

                          Pros

                          • Easy to use
                          • great looks.

                          Cons

                          • Did not meet expectations
                          • Expensive
                          • poor electronics.
                          • Poor quality
                          • too many problems.

                          Best Uses

                            Comments about Panasonic Genius Countertop Microwave In White:

                            The first one lasted about three months, then the invertor blew. it was replaced under warranty. The second one lasted six months, same problem, as well as a door latch issue. Again replaced under warranty. The third one is still running, a little over one year now. Living in fear. It is now having door latch issues again. Absolute JUNK!!

                            Comment on this review

                             
                            5.0

                            Outstanding Product

                            By 

                            from Illinois

                            About Me Avid Cook

                            Verified Buyer

                            Pros

                            • Attractive Design
                            • Easy To Clean
                            • Easy To Install
                            • Heats Evenly
                            • Powerful
                            • Simple Controls
                            • Simple Display

                            Cons

                              Best Uses

                              • Defrosting
                              • Frozen Food
                              • Leftovers
                              • Quick Meals

                              Comments about Panasonic Genius Countertop Microwave Black:

                              You might say, we are a Panasonic house. DVD Recorder, TV's and Microwaves.

                              The Microwave has a large capacity at an affordable price. We give it a workout. It start stops about 10 or more times a day! That's a lot of work for the 5 years plus I know I'll get. My wife cooks in it, I reheat and defrost. Works great.

                              • Primary use:
                              • Personal

                              Comment on this review

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                              Panasonic Genius Countertop Microwave In White

                              Panasonic Genius Countertop Microwave In White

                              In Stock


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