Average Customer Reviews
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(based on 21 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great utilization of space!
I replaced a same size side-by-side fridge with this one. This one has much better use of space both in freezer and fridge sides, door space, etc. I've even double checked to make...Read complete review
I replaced a same size side-by-side fridge with this one. This one has much better use of space both in freezer and fridge sides, door space, etc. I've even double checked to make sure the size was the same. We're moving into a new construction home and plan on purchasing a built-in pro style, but with this one being so effective, we're wondering why we'd spend thousands more just for the look.
Most Liked Negative Review
Our water dispenser in the door stopped working shortly after the 1-year warranty. Had to pay for a service call and for a heater to be installed on the door so that it...Read complete review
Our water dispenser in the door stopped working shortly after the 1-year warranty. Had to pay for a service call and for a heater to be installed on the door so that it wouldn't freeze the line. That worked for awhile but it's now frozen again. Had to have another service call and was just told that if the heater install doesn't work that the entire freezer door must be replaced and it's very expensive to replace the door. Both repair guys acted like they'd seen this issue before. Unacceptable. Hoping GE will pay for a new door. The plastic brace that holds up the ice maker also broke so we're now without an ice maker also. This refrigerator seems very poorly made. I expected better.
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Reviewed by 21 customers
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Water dispenser line freezes
from Chicago, IL, United States
Comments about GE 25.0 Cu. Ft. Side-By-Side Refrigerator In Stainless Steel:
I have a ge gsh25jsxss and for the sat two days the water line has frozen. My freezer is set to the recommended setting, 5, and I used a hair dryer to defrost the freezer panel the first time but it froze up again that night. I've read a ton of reviews that say this is very common, is GE replacing the doors for free? This seems like a manufactures defect...
Bottom Line No, I would not recommend this to a friend
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from Kentucky, United States
I've had mine for 10 mos. No issues yet w/ water line freezing up. Hopefully won't have any...or won't have long enough for that to happen. This fridge was part of our closing deal on a new home. What I hate is the size! You have to be a Tetris Master to get things to fit in the there. God forbid you have leftovers! Getting things to fit then requires a BlackBelt in Tetris organizing! Frustrating! Wanting to switch to the one's with 3 or 4 doors. French doors with the drawers below. Many of our friends have one and they love them!
It has been great!
almost 4 years, still like new. quiet and great features.
Bottom Line Yes, I would recommend this to a friend
from Winston-Salem, NC, United States
3yrs with a noisy freight train... GE repair said it's operating as designed. I just want it to die.
from Boston, MA, United States
my fridge is only 3 years old and it broke down to the point its not even worth the repairs!!!! Lost all my food in the freezer and fridge. GE design a better fridge!
A big bowl of ok.
from Gainesville, VA
Fridge came with our new house. Very functional and just fine. The other review mentioning how quiet it is is absolutely correct -- it's virtually silent. Like the black cabinet (though w/ stainless steel appliances the cabinet should match...black is a better substitute color than grey other companies offer). Most of the space for this fridge comes from its depth, which means sometimes food is hidden behind other things and becomes forgotten. In short, the fridge is fine, but our next one will probably be french door as the depth/hidden food issue is a problem for us (hence 4* instead of 5).
from El Paso, TX
BOUGHT IT 4 YRS AGO AND BROKE ON THE 2ND YR, AND NOW BROKE AGAIN. WOULD NOT RECOMMEND THIS TO ANYONE. NOT WORTH EVEN ONE STAR. BUYING ANOTHER REFRIGERATER, DEFINETELY NOT GONNA BE GE.
Great middle of the road product
from Howell, MI, USA
This is a great middle of the road GE Profile refrigerator. When my wife and I were looking it fit well into our budget. We looked at it as an investment and hope it will last at least 10 years. So far we have had to replace the heater core to keep the water line from freezing but that is it, knock on wood.
Water Hose freezes, Freezer breaks down
from San Leandro, CA
Purchased this Fridge a year or two ago. Warranty is expired now, but the freezer no longer works. I usually expect to use a fridge for longer that this. Also, periodically have problems with the water nozzle freezing over, so that I can't get water. Annoying, and I have to pay for repairs myself.
from San Diego, CA, USA
I have owned this refrigerator for over five years and have never had a problem. Only maintenance has been changing the water filter about once a year. I like side-by-side configuration. Shelves are easy to adjust. Overall this was an excellent buy.
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