Average Customer Reviews
(based on 11 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Exceptional cordless multi-unit system
Weve used this system for 8+ years in a high security precious metals & depository facility. The quality is phenomenal. All employees carry handsets in their pockets, drop them occassionally &...Read complete review
Weve used this system for 8+ years in a high security precious metals & depository facility. The quality is phenomenal. All employees carry handsets in their pockets, drop them occassionally & talk on them much of the day. The signal has somehow penetrated plate steel walls, kevlar walls, CMU Concrete & rebar walls and bomb resistive polycarbonate after professionals told me that NO phone would work in our environment, A Few other phones failed. This system has been around & unchanged for many years and understandably so. We only wish they could add more cordless handsets to our system.
Most Liked Negative Review
Phone line ringers stop working
This 4-line phone system has everything that we require for a small business. We love that we can transfer calls from handset to handset. Now the major problem! This is our 3rd...Read complete review
This 4-line phone system has everything that we require for a small business. We love that we can transfer calls from handset to handset. Now the major problem! This is our 3rd system in 2 years because the ringer stops working on one phone line after another. Customers call in, but we do not know it because the phone line stops ringing randomly. We only utilize 2 phone lines for our company, so as each line stops ringing, and we become aware of it, we can set another line as the incoming line. Now, after purchasing a new base phone about 1 1/2 months ago, we have 3 lines that will not ring. We have checked all of the settings and find them set properly. We now have to return yet another phone system and try another. Another problem we have experienced is that the headset plug-ins on the handsets stop working. We always order extra handsets because of this problem. We have been unable to locate another phone system with all of the same functions as this Panasonic phone system has. We have tried an AT& T and also checked into the RCA brand, but they do not have all of the functions that this Panasonic has that we need. We hope that Panasonic corrects the internal problems with this 4-line expandable phone system.
Reviewed by 11 customers
Displaying reviews 1-10
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(1 of 2 customers found this review helpful)
from Laguna Niguel, CA
Comments about Panasonic Black 5.8 GHz Cordless Handset:
I have had this system for many years. I am currently using my 4th purchase. This phone is very efficient for my small business. The problem is, it only lasts 2-3-4 years and something fails to work. One time some key pads need to be pressed several times for it to work; Another time, one system, just totally stopped working - I had to go get another one real quick or I lose business; With the current phone, one of the 4 lines, doesn't ring. The line lights up when there's an incoming call, but no ringing, so I miss some calls. Over all, I wish they could improve the quality, wherein the phone can be used for a good many years. When one function fails, you practically need to buy the whole system and it can get expensive.
Bottom Line Yes, I would recommend this to a friend
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(2 of 2 customers found this review helpful)
from Spokane, WA
from Phoenix, AZ
We have had these phones for two weeks and are amazed how easy they were to set up. The voice is crystal clear. We have three lines and four users in a small office. Very happy...
(3 of 4 customers found this review helpful)
Good when they work
from Near Philly
This is my 5th system in 12 years. I started with the KX-TG4000 then moved to the 4500 thru the years. These phones have almost every feature I need in my small business but they only last 2-3 years. Something always stops working like the ringer, voicemail, hold button whatever. I wish I could send the defective ones back but they seem to last thru the warranty period. I guess if I could keep a refurbished one at the ready I'd feel better as when they break down it usually takes a few days(and a lot of $$$) to get a new one and of course I'm without a phone system.
(2 of 3 customers found this review helpful)
This phone system has had many electrical problems. The power supplies for both the base and portable phones are really weak and cause electrical unreliability with this phone. They have been replaced many times. The base just stopped working this weekend. When the phone system is working, then it is a great phone system for a small business.
Bottom Line No, I would not recommend this to a friend
New and improved model. Worth the money!
from Snellville, Georgia
About Me Gearhead, Practical, Professional, Technically Challenged, Tech Savvy
I am somewhat the klutz and drop my phones all the time. But they keep working! Perfect clarity, Full featured. No cons. Great phones. I will NEVER leave Panasonic phone systems.
(20 of 23 customers found this review helpful)
(1 of 1 customers found this review helpful)
I have bouht 2 sysems for offices......huge saving for small business owners/home office like mine....I spent over 6,000 in late 90s for a different system that did not do all my Panasonic Ktx 4500B system is doing today.....love the cordless/portable multi line phones to walk outside, fish off my dock, work at out door patio with laptop and good coverage on my 10 acres.......get extra portables your family/business assoc will love them.....get extra batteries for backup when they go they are gone for portables...
(0 of 1 customers found this review helpful)
AMAZING PHONE SYSTEM
This phone system is amazing,and has great features.
(15 of 19 customers found this review helpful)
buyer be aware
from Spring Valley, IL
The phone's has quarks. If you LOVE automatic attendant ONLY, then it will work fine. If you like a REAL person to answer the phone when possible, You'll HATE this system. You CAN answer an inbound call, and transfer it to another extension. The system however will put the call on hold for 10 minutes! That is the case whether the extension is busy or just does not answer. IF the caller has not hung up after 10 minutes, the automatic attendant will kick in and ask to leave a message or transfer to another extension. This is NOT an acceptable length of time or something a user can reprogram. Like say 2 rings or 8 rings until the voice mail answers. The number of rings until the voice mail answers works ONLY when the Auto Attendant answers the inbound call. buyer be aware....
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