Average Customer Reviews
Energy Star Rated - No
Style and Design
Motor And Agitator
(based on 28 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
love this washer
I have had this washer for about 3 weeks now, and I absolutely love it! I never thought I would actually look forward to washing clothes. It gets my clothes super clean. I...Read complete review
I have had this washer for about 3 weeks now, and I absolutely love it! I never thought I would actually look forward to washing clothes. It gets my clothes super clean. I actually think the colors look brighter, the towels and blankets are fluffier, not to mention the fact that I am saving tons of water with this washer. As far as the comments about it being noisy and vibrating. If you do not have it perfectly level in all directions it will vibrate. My husband thought it would be o.k. to just "eyeball it" and it practically vibrated across the room the first time it spun. After I got the level out and totally leveled it, I can't even hear it spinning now. The only sounds I ever hear are the water going into the soap dispenser cups at the beginning of the wash, and my laundry room is on the top floor with no doors. I have read the complaints about the mildew smell, so I am obsessive about drying out the rubber gasket when I get finished and leaving the door open until it dries out. We'll see if I have a problem with that in the future. I have only two complaints. The little chime it plays when it is done isn't loud enough, sometimes I can't hear it, and you can't just open the door and throw in a stray sock you missed. You have to stop it and wait forever for it to unlock the door. These are minor complaints. Overall this is an amazing machine and looks absolutely amazing in the blue. I just want to sit in the laundry room and stare at it
Most Liked Negative Review
Worst Purchase Ever
This washer was purchased bacause of the steam clean feature. It is by far the worst washer we have ever owned. It was replaced by LG within the first 2 months we owned it...Read complete review
This washer was purchased bacause of the steam clean feature. It is by far the worst washer we have ever owned. It was replaced by LG within the first 2 months we owned it because no one would service it. It vibrates so bad during the spin cycle we can't keep it in place. As soon as we can afford it, we will replace it. We will never own LG appliances again.
Reviewed by 28 customers
Displaying reviews 1-10
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Best features on the market
from Orange County, CA, United States
Comments about LG TROMM 4.2 Cu. Ft. White Front Load Allergiene SteamWasher:
Most dependable unit on the market. Quiet, good looking.
Bottom Line Yes, I would recommend this to a friend
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Love design but vibration improvement needed.
By Smiley Face
from Oklahoma, United States
This is the second one we have owned; this one is 3 years old. The only suggestion would be to improve the vibration; in spin mode, even with unit perfectly level, it still tends to walk out of place due to the excessive vibration.
This product has great features
from Beckley, WV
We like all the options we have for washing. We love the steam feature also. This machine has been in service since October 2007 and is still doing great?
Washes clothes well and is trouble free
from Albuquerque, NM, USA
I've had this excellent washing machine for more than 5 years and have had no problems. I rarely need to use the steam function, but it works well on heavily soiled clothes.
love the steam cycle
from Texas, USA
This has been a pretty good washer, but after six years it is going to have to have a new motor. I've paid much less for washers that lasted much longer!
Drain the Drain or Face the Pain
from Orangevale, CA, USA
We had this machine for a few years now. It worked great! We had a flood in our rented home and our belongings were whisked off to storage for 4 months until we were able to find a place to live. The movers did not drain the water from the little drain thingy in the front before it was stored, we weren't given the opportunity to do it either. Afterward, we could not get rid of the foul smell it left on all of our clothes. We tried all the different products out there, including clean cycling it repeatedly...LG support said to try vinegar in the clean cycle a few times, which we are working on now. After it was put into our new place, it would take off walking...even with the levels set perfectly, and the spinsense feature activated, it would shimmy quite a bit. Both on and off the pedestals.
By Lovin the Frontloader
from Plainfield, IN
We have had this washer for 3 1/2 years. We have noticed a reduction in water uasge. Doing laundry is no picnic, but the washer makes the job easier! I'm able to do fewer loads which sure makes laundry less of a chore!
Several years, still love it
from Central NY
We have owned this machine for several years and still love it. Even though it's now a discontinued product, if I had to buy another, I wouldn't hesitate for a second about buying another LG front loader.
(0 of 1 customers found this review helpful)
from Davenport, Iowa
Bottom Line No, I would not recommend this to a friend
Steam Washer wm2688h*ma
I do not like this product. The timer is over 30 minutes wrong. Cold Hand & Cold Delicate cycles are too long. A stain sycle should include the option of a COLD Wash/Rinse Temp. The washer is not gentle on delicates or Hand Wash.
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