Average Customer Reviews
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(based on 364 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Just replaced our older Sharp model micro with this new GE JVM1540. After reading the reviews I was concerned about the noise level, but I have to say this micro is soooo much...Read complete review
Just replaced our older Sharp model micro with this new GE JVM1540. After reading the reviews I was concerned about the noise level, but I have to say this micro is soooo much quieter than my old one. The vent fan is quiet as well as during the cooking process. The control panel was easy to learn, I didnt even need to read the manual. We defrosted meat and it came out perfect. Installation was easy. Read the manual about changing the vent from "recycling" the air to outside venting (if you have an direct vent to the outside)..we almost missed this option. So far so good. The only down side is the door design. The curved front looks a bit out of place against the straight line of the cabinets. But I can get used to that.
Most Liked Negative Review
Owned for almost two years. finish is not durable, and unit failed, "control panel" needed replacement. For a top-line product to fail with moderate use in less than two year is...Read complete review
Owned for almost two years. finish is not durable, and unit failed, "control panel" needed replacement. For a top-line product to fail with moderate use in less than two year is unacceptable. Naturally, the five year warranty does not cover the control system.
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Reviewed by 364 customers
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Lasted two years. Never buy GE!!!
from Hutnsville, Al
Comments about GE Spacemaker Over-The-Range Black Microwave Oven:
Only lasted two years. I have always bought GE products, but never again.
Bottom Line No, I would not recommend this to a friend
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Died in 3 years
from St Louis, MO, United States
Just stopped heating one day - random! I have a cheap that sits on the counter that has lasted 10+years and is still kicking
from Brandon, FL, United States
Keypad shorted after 1 year of light use, Standard install in Lennar Homes , Cheap
does what it is supposed to do
from Lexington, KY, United States
I got this over the stove MW second hand and it has been perfect. I installed it myself which was made easier by not venting it to the outside. I don't cook a great deal so that was not a big concern to me. It looks good, acts good and I expect it will last for years to come.
Bottom Line Yes, I would recommend this to a friend
from Allamuchy, NJ, United States
Unit is 3 years Old and like another consumer had previously posted, the paint is chipping off the ceiling of the microwave.
Control panel failure
from Chesapeake, VA, United States
The touch pad on the control panel lasted about 5 years. Not the quality I expected from GE.
Nice microwave faulty control panel
I bought the whole GE Cafe package for my kitchen in 2011. Was very happy till my control panel went out on my microwave. After reading other people's experience with GE I was not optimistic. I called GE's consumer advocate number in hope's they might replace the panel at no cost. To my surprise they are replacing the microwave installing the new one and taking the old one away at no charge. My model #CVM2072SM3SS GE's consumer advocate #1-800-386-1215 They have a replacement program for certain models. It restored my faith in GE had they not at least replaced my control panel I would have never bought another GE appliance but I will have no issue buying one in the future.
from New York, NY, United States
I bought this model about 3 years ago. Had problems with the touch screen after a years time. Two yeas after that the screen doesn't respond at all. I hope that's why GE doesn't make this model anymore. I expected more from GE and will look to buy a different brand Microwave brand in the future. To have a GE tech come to the house, diagnose and fix the problem is 100's of dollars. I've already wasted enough buyig this GE microwave.
Great customer service to replace after problem
We bought this model microwave 4 years ago and experienced a touchpad failure, an apparent known defect in the model when it is placed over a range. We called GE customer service to report the malfunction and received prompt and very courteous attention (the representative even called me back when my cell phone disconnected us). She told us that GE has a program to replace these microwaves because of the known defect within the first 5 years and put in a request for us. We had a new microwave installed two days later, a similar CafÃ© model, but without the touchpad. We are extremely pleased that GE stands behind their products and will continue to give them our business.
Key pad stops working
It was a good microwave until the keypad stoped working. I would not buy this again.
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