Average Customer Reviews
(based on 373 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Suggestion how to fix a non-working shredder
I gave a bad review which I wanted to edit, but Fellowes never posted it. My shredder stopped working a month after warranty and thought it was a defective power switch. It was...Read complete review
I gave a bad review which I wanted to edit, but Fellowes never posted it. My shredder stopped working a month after warranty and thought it was a defective power switch. It was not. So if your shredder stops working, look down into the slot - if you see paper - use a letter opener or something similar to remove or stir the paper around, now run in reverse to clear the jam. Now you will see a small piece of plastic in the center which was held down by the paper jam. In order for the shredder to turn on, the paper you put in has to push that little tiny piece of plastic in order to turn on the shredder. I hope I've helped someone, especially those people who did complain their shredder quit working.
Most Liked Negative Review
Not what I expected from a Fellows!
I replaced a Fellows PS 55CC that broke after many years of use. I bought another Fellows because I was totally happy with it, but I am not as happy with this one as...Read complete review
I replaced a Fellows PS 55CC that broke after many years of use. I bought another Fellows because I was totally happy with it, but I am not as happy with this one as u can tell by my comments above. I am sorry now that I purchased this one.
Reviewed by 373 customers
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Good Machine But Other Problems!
Comments about Fellowes Confetti Cut Shredder:
The shredder works very well, however there are some things Fellowes overlooked. The basket is too thin for the heavy weight of the shredder on top (will probably crack soon). The basket is too small and gets full after just a few papers shredded. The basket is dangerous around small pets or children. It easily falls over because it is naturally very top heavy and the base of the basket is too narrow. It is rather noisy, but does the job well. (Should not be required to sign up for the Fellowes site just to make a review even after registering your machine)
Bottom Line Yes, I would recommend this to a friend
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product works great right out of the box
I have never bought a Fellowes product before. I am quite pleased with the performance.
After clearing the umpteenth jam in my old shredder, I got mad enough to go online and pursue a new one. For my home/office use, many reviews pointed to the Fellowes W11C Shredder, and I ordered one. It arrived within three days, and we went to work on a big pile of paper needing to be shredded. I was in a hurry and tried hard to jam this machine to no avail--it just kept creating those little bits of paper like it was having a good time. We have gone through a lot of material since, and my only regret is why I did not buy this shredder a long time ago!! Thanks Fellowes!
Finally, a shredder that handles the load...
This shredder Model# W11C is all that it was advertised to be. Very sturdy, big bin, safety switch user friendly, handle makes it easy to lift the shredder head off. The only thing not so great is the noise factor, a little too loud. Fits into the space in our home office perfect. Cord long enough to reach power strip.
(1 of 1 customers found this review helpful)
Great ...except for
As a special education teacher I deal with a lot of confidential documents. I love having the connivence of shredder in my classroom so as not to have a pile of documents on hand to carry down to the office. This is my second shredder in 5 years and I love the power and performance of this newest model. I will say however, that I already foresee a problem and I've just had this one for a month. The plastic strip that lines the inside of the basket - which must align to the shredder itself in order for it to operate. Since this strip is plastic, it's already starting to bend and thus the shredder has already had a hiccup in operation. Luckily, our custodian is familiar with this issue (as he had to fix it in our last shredder). I know when the time comes, he'll be ready to reinforce this strip - I just wish this was something he wouldn't have to do.
Long-term service experience
In 2010 we shopped around for a shredder for home use. The W11C had the performance, price, and Fellowes reputation for quality we were looking for. It shredded all the paper we fed it for six years without a hiccup. The only blemish on the perfect rating occurred last week -- the power cord failed at the connection to the shredder head and shorted out. Six years of flexing/kinking during handling was apparently too much for it. On the other hand, six years of flawless service at the price point of the W11C still made it a winner in our book. We ordered a replacement the next day, and we will take better care of the power cord. (I will improvise stress relief on the cord connection with an inch of plastic tubing -- this new unit may operate forever!)
Operation of shredder is great
Only gave 4 out of 5 stars for some answers because sometimes shredder gets jammed. Otherwise really like the shredder. Affordable & constructed well. Not super loud. Using the oil makes a great difference. Make sure every time you go to use it apply the oil through the paper opening going across several times. Also when emptying the bucket & you can use it again. If it stops working its because its overheated. Just wait 45-60 minutes & you can start up again. Try not to put more than 6 pages at a time depending on thickness.
I like it !
Just got it as a replacement and purchased it because of the Fellowes reputation. I like it because of the safety lock out feature and the eleven sheet capacity. First one I owned that instructed you to oil after each basket fill but it sure does make sense. It would of been nice to have a sample of oil with the purchase though. Looking forward to many years of use !!
my third fellowes
this is my third shredder and all 3 are working fine. have never had any problems with these machines. I am sure this one will work and last a long a the other 2
Good looking product, I'll let you know how well it works.
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