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(based on 166 reviews)
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Most Liked Positive Review
Nice size, easy to use. We followed the directions for the Sensor Cook feature for three different kinds of food and have been amazed that the food has been perfectly cooked every time....Read complete review
Nice size, easy to use. We followed the directions for the Sensor Cook feature for three different kinds of food and have been amazed that the food has been perfectly cooked every time. The popcorn feature also was just right. Our frequent comment: "How does it do that?" I would definitely recommend this microwave, especially for locations where many people may use it and not have the directions to follow.
Most Liked Negative Review
You get what you pay for.
This microwave came recommended and the price was good. The unit cooked food nicely. However, shutting the door always seemed to be hard and unnecessarily loud. Also, the features on the keypad...Read complete review
This microwave came recommended and the price was good. The unit cooked food nicely. However, shutting the door always seemed to be hard and unnecessarily loud. Also, the features on the keypad were lacking. For example, I could really have used the "Cook 2 minutes" or the "Cook 3 minutes" or even the "Add 30 seconds" functionality of other microwaves. After about a year, the unit seemed to get harder and harder to close. The light would stay on so we knew it wasn't shut. If you slammed it hard enough, it would close completely, the light would go out, and sometimes it would allow me to heat items. I eventually developed a system to get it to shut so that I could heat items. But the rest of the family could never master the "trick" to get it to start. So I finally broke down and dug into the unit. Being a handy-man, I figured at least I could see what was preventing it from shutting. It wasn't hard to get access to the inside. The cover is easily removed with 5 screws. It just pops off sort of like a PC case. Once the cover is off, it is plain to see the problem: the piece of metal that holds the latch switch flexes too much and allows the switch to twist out of place. Thus, it becomes harder and harder to get the door to close enough to engage the switch. I ended up twisting the metal slightly more than straight back into place. I overcompensated so that when the door shuts, it will find the latch ready to accept it. It still flexes slightly so I think it is just a matter of time before it again becomes a problem to shut the door. But at least I know I might be able to fix it. Thanks for reading.
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Reviewed by 166 customers
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Horrible! Should be Recalled!
from Far North Eastern, IL
Comments about Panasonic Stainless Steel Countertop Microwave Oven:
Purchased this microwave about 1 year ago, it looked like a nice deal at the store... Boy, was I wrong in assuming it was anything but a piece of junk... From day one cook times have never been consistent, it's almost like it needs to be pre-heated to work properly, and sadly that is how I have resorted to using it to keep my sanity... Example, for microwave popcorn I never use the popcorn button, unless I want a half popped bags full of seeds... If trying to pop popcorn using old school normal 'high' settings and listening to the pop rate, by tossing a bag in there when it hasn't been used recently it will take over (yes over) 5 minutes to pop a bag fully, yet if I let it run for 1 minute on high totally empty before tossing the bag of popcorn in (or if I have used it in the last say 5 minutes) the bag pops entirely in under 2 minutes, aka this microwave needs to be pre-heated to work properly and consistently... Now, on to the build quality or better said lack of quality to match the lack of functionality... As many have said the door button/latching system is beyond deplorable, about a week after having it I started to notice that the button needed to be pushed further and further to get the door open, in about a months time this had progressed to the point where you have to push the button in all the way until it bottoms out and 'hope' it actually unlatches the door, many times it doesn't, so I'm left repeatably pressing the button in and out fully until the door finally pops open, it's a mind boggling poor design and/or build quality... After 1 year of dealing with it I'm done and it's the last Panasonic appliance I will ever purchase...
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
Short lived microwave
from Portland, OR
DO NOT GET THIS MICROWAVE. I bought only two years ago and I already have to replace it or pay for repairs. Its funny that right after the warranty expires my microwave brakes. The door sensor stopped working so the microwave wont work thinking the door is open when its closed. I have never has this problem with any other microwave but this one has issues. I am not the only one who had this problem a family member of mine has same the issue.
Dead after two years
from Philadelphia Pa
Looked nice, had great features and easy to use. But it only lasted two years and we probably only used it about 15-20 minutes a day.
Save yourself from the agrivation
from Live Oak,Fl
I wish that I had went to this site and seen the reviews for this microwave before buying at a local store. The reviews on the door latch breaking are so true. After only owning it for a few months the door latch stopped working right. We had to slam the door to get it to latch then that even didn't work. My husband was able to look at it and fix it by bending the metal piece back in place and using some wire to secure it all . Well that part is still working but however now the top plastic door latch has broke off. The microwave will not start up now. I used to think panasonic was a great brand. I will not be getting another panasonic microwave.
Full Featured Compact Microwave
from Westchester, NY
This is perfect for a small kitchen, all of the features, good power and compact. Have been living without one for a while because the usual small ones, cheep low power and no frills, do not have all of these features; good find for me.
Bottom Line Yes, I would recommend this to a friend
Sleek, modern design
from Ft Myers, FL
Purchased this model to replace an older, discontinued modle with same exterior dimentions to fit within an installed trim kit. The size was the same but the legs posts were spaced differently. Had to adjust the trim kit to accomodate and support the microwave.
Great - until it died after less than 18 months
By Anne O'Nemus
Great microwave - we loved it until it simply stopped working after just less than 18 months of light use. We don't cook in it - occasionally reheat frozen peas etc, but mostly cups of coffee/tea. Looks great, but should last much longer. Disappointing.
We like the exterior look and got the 2.2 size and wow is that large! We weren't sure if we'd like the knob as we've always had push button panels - we've all adapted fine. We like the sensor cooking. The food never comes out over-cooked on outer areas of the food - it's all evenly cooked. After so many decades of uneven cooking - that is something to get used to & we have! At first, we kept the directions out, to get used to using the Sensor/weight ooking and more/less buttons - now, we use automatically. Except for the Quick Minute button -this microwave is harder for a guest to use.
makes a squealing noise
from New England
This worked fine for a while, then started to make an intermitent squealing noise as the turntable rotates. We've tried reseating the turntable support and the glass turntable, but nothing ends the squealing noise. Otherwise it works well and we don't mind the fan noise.
Bad Door Latch
When closing the door, you have to push very hard, and the "boom" is very loud. Even after that, you are still not sure if the door is closed properly or not. Very often either the light does go off, of the microwave does not start to work, or both. A lot of microwave sold for lower price work better than this one.
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