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Most Liked Positive Review
Quality, Performance and Class at its finest!!
I want to start off by saying that I absolutely LOVE this microwave! After upgrading all of our other major appliances we were left to find a microwave and I am very pleased with...Read complete review
I want to start off by saying that I absolutely LOVE this microwave! After upgrading all of our other major appliances we were left to find a microwave and I am very pleased with the Panasonic NN-SE982S. I was a bit concerned after opening the box that it would be too big to fit above my stove...but rest assured it will fit and is being installed next week. In the meantime it has its place on my countertop. It has such a sleek, modern and sophisticated design and at the sametime almost a futuristic appearance to it with the electrostatic touch dial. I was a bit concerned at first at how well the touch dial would work as I was so used to the keypad on our older microwave and I found that the dial was very touch sensitive. It took a bit of getting used to but I had it down within a few days and now I really love it and how easy it is to use. Next was the turbo defrost. This feature really blew me away! For years I have been defrosting ground beef, chicken breasts, steaks etc in the microwave and I almost ALWAYS had the edges come out cooked while the center of the meat was still somewhat frozen. WIth the NN-SE982S I am pleased to say that my meat came out PERFECTLY defrosted with NO cooked edges! Then there was the sensor cooking and reheat functions. We always have leftovers in our house and I do a lot of "make ahead" meals that I freeze for later use. So this function came in very handy and was very effective at accurately re-heating our leftovers and cooking the frozen meals without over-doing it. They came out perfectly like they had just been freshly cooked. I have also cooked potatoes and pasta in the NN-SE982S without any issues and they have come out cooked perfectly. The inverter technology is GENIUS just like the name of the microwave! It is on regardless of power level and is what allows for the accuracy of cooking or reheating! Talk about some worry-free cooking...its like a SMART microwave! The keep warm feature has really come in handy with all of the cold weather we have had. I have been able to ditch my crockpot on occasions and just use this feature on the NN-SE982S. I would place chili or soup in the microwave and activate this feature and be able to go outside and play in the snow with my kids or clear the driveway and when we came back inside we had a meal ready for us that was perfectly warm and ready to eat! Overall I really think that Panasonic has really outdone themselves with the Panasonic NN-SE982S and you can't do any better! Great quality and outstanding performance at its best!
Most Liked Negative Review
I had two Panasonic 2.2 cu ft microwaves in the last 5 years, one last for 2 years and the other a little over 1 year. Panasonic wouldn't offer any credit or repair for...Read complete review
I had two Panasonic 2.2 cu ft microwaves in the last 5 years, one last for 2 years and the other a little over 1 year. Panasonic wouldn't offer any credit or repair for the short life of their products. I will not buy another Panasonic microwave again.
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Reviewed by 44 customers
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Sleek, modern design
from Ft Myers, FL
Comments about Panasonic Stainless Steel Countertop Microwave Oven:
Purchased this model to replace an older, discontinued modle with same exterior dimentions to fit within an installed trim kit. The size was the same but the legs posts were spaced differently. Had to adjust the trim kit to accomodate and support the microwave.
Bottom Line Yes, I would recommend this to a friend
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We like the exterior look and got the 2.2 size and wow is that large! We weren't sure if we'd like the knob as we've always had push button panels - we've all adapted fine. We like the sensor cooking. The food never comes out over-cooked on outer areas of the food - it's all evenly cooked. After so many decades of uneven cooking - that is something to get used to & we have! At first, we kept the directions out, to get used to using the Sensor/weight ooking and more/less buttons - now, we use automatically. Except for the Quick Minute button -this microwave is harder for a guest to use.
(5 of 5 customers found this review helpful)
2/3 failures by 12 Months
from Wichita Kansas
Three of these were purchased for our company break rooms at the same time. After 9 Months use, two of the three began to have issues. By the 12th month one is completely unresponsive, one works intermitenly, the other is in a different location and is rarely used and is fine.
Bottom Line No, I would not recommend this to a friend
(2 of 2 customers found this review helpful)
from Jacksonville, FL
I bought one of these and it last about 3 years before it died completely. I liked the microwave and the features so I thought I would buy another one. I did purchase a new one less than 2 years ago. About a month ago I started having a problem with the door latch and the unit would not work. If you opened the door and firmly pressed it shut it would work. Last night I tried using it and it has died. I firmly close the door, select the power setting and turn the knob for the timing. The timer runs about 3 seconds and stops. The microwave never started during these few seconds. I won't buy another Panasonic (TV, microwave, etc) regardless of the appliance type.
The Best Microwave
from Gunnison, CO
After many hours of researching and reading reviews, I settled on a Panasonic with Inverter Technology. It is the best microwave that I have ever used. After several months of use I must say that I am thrilled. This microwave does so much more than a regular microwave and it is a breeze to use. Yes, you need read the instruction Manual as it is different, but it is so much better! My favorite feature is the way it defrosts meat without cooking it. Keeping food warm is also a luxury that you don't find with other microwaves. Don't be intimidated by the dial pad or additional features, after a little learning you won't know how you functioned with a basic microwave. Definitely for those that love to cook!
Stupid enough to buy it twice!!!
from Brooklyn, NY
First one I bought only lasted 2 months before it had to be repaired. After the repair it lasted 2 years. The second (most recent one) only lasted 1-yr & 3 months (no longer under contract). The problem both times is with the door. The microwave doesn't recognize that the door is closed, so it will not cook the food. Wish another brand had inverter tech, I'll never by another Panasonic again.
(1 of 1 customers found this review helpful)
Very solid performer
I've read some of the poor experiences that some other customers have had, but I cannot echo their sentiments. We've had this unit for over two years, and it has performed flawlessly since the day we plugged it in. The Sensor Cook feature is fantastic, producing al dente vegetables every time, no matter how much or what kind of vegetables we put in. We're in the process of moving, so I'm getting ready to buy the very same model for our new home.
(3 of 3 customers found this review helpful)
Best Microwave ever!
By Turkey Hen
from Kerrville, TX
We have had our Inverter Microwave for two months, and I can honestly say it is my very favorite appliance. Everyone I know has heard about how great this appliance is. The Sensor Cook is fantastic. I have cooked everything from rice to asparagus in it, and it is perfect every time. It took us about five minutes to get used to the dial instead of buttons, and now I use it constantly. It does not overcook! The defrost setting is perfect and food is not cooked around the edges. The add a minute feature is so convent when you want to add three or four minutes or more or less. I baked three potatoes thinking they would not be done as was the case in the old microwave, but was astounded that they were perfectly done like they had come out of the oven. Thanks Panasonic for making cooking exciting again. I am in my 70's and do not understand why this microwave doesn't have a 5 star rating all the time. It is far superior to anything If have seen or used. Read the directions and enjoy. It is a pleasure to use.
(2 of 4 customers found this review helpful)
Mine not working after 1 yr, don't buy this one!!!
from San diego
(6 of 6 customers found this review helpful)
Door latch failed
I've owned this microwave for 18 months, and it was a second microwave for some time, so it was very lightly used. It worked ok at the beginning, although I do not like the knob design - it's very hard to set the cooking time quickly because a small twist of the knob results in 2 or 3 minute increment changes - but after just a few months of use, the door latch started having problems. We started having to use more and more force to get it to close. Now, after 18 months, the door won't close at all. It's completely useless. This is a major flaw in this microwave, and many others (see Amazon reviews) have experienced this same problem. Do not buy this microwave!
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