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(based on 40 reviews)
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Most Liked Positive Review
Cookin' Good with this Microhood
After hitting ALL the review and product ratings websites, and looking at the store my wife and I decided to buy GE Profile when we wanted to upgrade and install an over-the-range microwave. We...Read complete review
After hitting ALL the review and product ratings websites, and looking at the store my wife and I decided to buy GE Profile when we wanted to upgrade and install an over-the-range microwave. We had some very clear points that we wanted in a microwave and range set and feel that GE Profile really is quality. So let me talk about the microwave here since we've had it over a month and put it through it's paces with a family of five. The GE Profile PVM1870SMS has everything we wanted and does it right. This microwave is a vast improvement over past microwaves we've owned. It heats evenly and quickly. When reheating a dinner plate I have not found the typical hot and cold spots, its very good here. The one button beverage heat really does the job well too.My 6 yr old daughter and 13 yr old son both tell me that the popcorn feature works perfectly every time. This microwave handles big dishes and is very roomy. The controls are intuitive and are configured well. We passed on some higher end models just because they were too complex. Lighting - something you might not think of when looking at these products, and other stores don't have them set up where you can compare. Many brands do a poor job of lighting your cook-top. They either have a single lamp that is under powered or the location is poor. This model has two lamps with a high and low setting - so thumbs up for GE. The only thing they could have done better was to move them closer to the front. Go to Abt, and check them out, play with the features and then buy this one!If you're reading about fan noise in comments you need to ignore these for the most part. Any fan that is going to move heat and smoke properly will make some noise. However you do get what you pay for, we compared lower priced models and brands and some are better than others. The XL1800 is better than most, I have it venting through a duct instead of back into the room although both options are fine. Looks great, and does a great job!
Most Liked Negative Review
Power Issue - Microwave Shuts Off Periodically
This microwave model (PVM1870SM1SS) was installed by the home builder as part of the GE stainless steel appliance package when I purchased my new home. So far, no issues with the oven or...Read complete review
This microwave model (PVM1870SM1SS) was installed by the home builder as part of the GE stainless steel appliance package when I purchased my new home. So far, no issues with the oven or dishwasher, but Iâ€™ve been experiencing issues with the microwave for the past two years. Iâ€™ve had this microwave since January 2009 and experience issues of the microwave periodically shutting off. When it shuts off, it powers back on after about 3 seconds, which would then require resetting the clock. When I start my cook time again, the microwave shuts off after running for 3-5 seconds, and I would have to reset the clock again. Sometimes, the microwave does not power back on, but if I bang it with my hand around the edges, the power would come back on. Eventually, this problem would go away for a while, but will happen again; Iâ€™ve been dealing with this for the last two years. I notice this periodic issue occurs after I microwave a food item that produces a lot of humidity. Most recently, I microwaved two frozen burritos (covered with a plastic microwave cover), and a day later, I still have issues with the microwave shutting off. It also happens when I microwave soup (also with a cover). Eventually, this issue will go away, but I know one day, it wonâ€™t power back up. For a while, I thought the home builder was at fault for improperly installing the microwave, but after seeing other reviews of a similar nature, Iâ€™m beginning to believe it is a faulty microwave. Iâ€™m very disappointed with this GE product and likely will not buy another one.
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Reviewed by 40 customers
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from Rancho Cordova, CA, United States
Comments about GE Profile Spacemaker XL1800 PVM1870DMCC Bisque Microwave Oven:
Bottom Line No, I would not recommend this to a friend
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Just Problem after Problem
Came with my new house a brand new . Worked for only six month and start proble after problem, controller board, Sensors ,lights and so on. And none of the are cheap and easy to replace
from Pooler, GA, United States
This product came with the house and I am so glad our builder chose this one. I love it. It has a lot of great features! It pops my popcorn just right, every time.
Bottom Line Yes, I would recommend this to a friend
QUIT WORKING IN LESS THAN 3 YEARS
from Troy, AL, United States
SO DISAPPOINTED. BOUGHT THE GE PROFILE STOVE AND MICROWAVE. IN LESS THAN 3 YEARS, SMELLED ELECTRICAL BURNING AND QUIT. ALREADY REPLACED TOP AIR VENT 3 TIMES BEFORE THIS. LOVED IT WHILE IT WAS WORKING.
from Washington DC Area
This is the first microwave I've ever owned that could heat a cup of coffee without cooking it and giving that that burned taste. It's got great other features too - particularly the "melt" and "reheat" options. To top it off, the unit is visually attractive.
Died almost 3 years from date of installation
from NJ, United States
Like others have said, it just stopped heating. And the thing that really stinks is it matches my oven, so now I either have get this same one or have the appliance not match.
The unit broke after 4 years of part/time usage as I am a snow bird in Florida. I would assume that an "up-graded" model such as this would have a long life expectancy. Fixing the unit is out of the question with the cost of labor and parts.
from Las Vegas, NV, United States
This microwave came with our new house and looked great until it stopped working. Not impressed with the Ge Profile! We haven't even had it for 2 years and I already have to replace it!
from Boston, MA, United States
Microwave used in home less than three years and now doesn't work. Problems began within the first year with fan staying on when door was opened. No it won't work at all. I'll never buy GE again.
Won't buy GE Profile again!!
from Ohio, United States
This will be the second GE profile microwave we have to replace. Both lasted about 4 years. This one just stopped heating!! I'm so disgusted. Bought all new appliances when we built our house 8 years ago. ALL GE Profile. In that time we have replaced our dryer, refrigerator and now 2 microwaves. Definitely will not buy again!
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