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(based on 39 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Building in Hides the Stainless Sides
Purchased with trim kit to replace an aging convection microwave (rarely used the convection so decided on a more powerful microwave only solution). The oven is extremely fast, and the sensor cooking modes...Read complete review
Purchased with trim kit to replace an aging convection microwave (rarely used the convection so decided on a more powerful microwave only solution). The oven is extremely fast, and the sensor cooking modes work well. Bacon comes out just right; reheating left overs are nice and hot. Pop corn which was always a challenge in our previous unit was easy to do even in a brown paper bag.Two surprises with this unit first was, it is stainless on the outside (ie the reason for the increased expense); and white on the inside...I would have preferred it be the other way around since the built in mode one sees none of the stainless case, but opening up shows bright white.The other surprise was a plastic door window which is very common now that I see other competitive units. The plastic window reflections looks wavy at an angle which is how we noticed it. Our old unit was glass and was nice and flat.
Most Liked Negative Review
We had the KitchenAid microwave when we lived in Florida. It was great and we were very pleased with the quality. We sold our house in Florida and were so pleased with the microwave...Read complete review
We had the KitchenAid microwave when we lived in Florida. It was great and we were very pleased with the quality. We sold our house in Florida and were so pleased with the microwave we replaced the one in the new home with the KitchenAid.What a difference several years made. After the first year, (warranty was over) we had trouble with the door. We would close it and we would have to open and close it again to get the light off. The microwave would not work unless we did that.We have no kids at home and are not rough on out appliances. We love to cook and found this to be good when we needed it. Except for the door problem.[...]
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Reviewed by 39 customers
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Died on us after only 3 years of use
from Baltimore, MD
Comments about KitchenAid Architect Series II Countertop Stainless Steel Microwave Oven:
Microwave is dead after only 3 years of use. I have an old GE countertop that I lugged up from the basement to replace it. The GE is over 15 years old and still works like a charm. I was never too fond of the Kitchen aid as it doesn't have a defrost feature. Would not buy again however it fits the trim kit already installed in our island so I guess we will have to.
Bottom Line No, I would not recommend this to a friend
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Poor telephone service
The door to kitchen aid microwave did not open. I called your customer service line. After giving the model and serial number, I was told the microwave was no longer under warranty. She told me to buy a new one since No parts were sold for this product. I called local kitchen aid service provider. The service call plus repair was $130.00.Your customer service person was useless to me!
from Carlsbad, CA, United States
Purchased this almost two years ago, and its been great but I miss a few features from my old KitchenAid Microwave, such as a one button for defrost.
Bottom Line Yes, I would recommend this to a friend
About Me Casual Cook
excellent microwave for home use
one awsome Microwave
from Payson, Utah
About Me Avid Cook
I did not like the looks of the first microwave they sent me is was all scratched. I called ABT with in 20 minutes I had a return label in my email and had a new one delivered a few days later. Abt is agreat company to deal and work with would buy from them again.
Great after order service!
from Houston TX
High cost, but ABT had best price I could find, needed this model to fit the space above my over
Service and delivery comments:
This was my first order with ABT, The microwave came damaged, to no fault of ABT, that I could determine, BUT ABT's customer service upon revceivng the damaged good was exceptional! Sent a new one out immediately and picked up the damaged one from my door.Will use them again - often you dont know about a company utill you have a problem, I did and their response was 5 star
Exactly what we wanted
By picky steve
from houston tx
Had to replace old microwave wanted one similiar to old this one was exact fit
Replace verses Repair
from Fort Worth, Texas
Was cheaper to replace my microwave rather than repair the broken one. ABT had the best price and free ship[ping!
from Sonoma CA
About Me Gourmet Cook
I purchased a new model to replace the same model from 12 years prior. I do not cook in a microwave - just use it for reheating food and air popped popcorn.
What a pleasure Abt was to deal with. Fabulous price - prompt delivery - unit was in perfect condition.
ABT KitchenAid Microwave
The first one I opened was damaged so I called abt and the sent me a return slip and they promptly sent me a new one. I would order from them again. I always shop and look at the product locally and then shop on line. This is a first class store
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