Average Customer Reviews
Energy Star Rated - No
Need more help?
Like this category?
(based on 1917 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We are very happy with our new Whirlpool Duet. I was pleasantly surprised at just how quiet it is when running. Our old Duet was quite loud. This machine's spin cycle is very...Read complete review
We are very happy with our new Whirlpool Duet. I was pleasantly surprised at just how quiet it is when running. Our old Duet was quite loud. This machine's spin cycle is very fast, and the the clothes come out without needing much dryer time! It has all the basic cycles I require for a washer.On another note, our old Whirlpool Duet had bearings that went bad after owning it for six years. The cost negated getting it fixed, and we decided to get a new one. I certainly hope this Duet last longer than six years! If not, we'll not get another Whirlpool Duet. These machines need to be built to last longer; with the money a washer costs, I expect and deserve to have a machine last longer than 6 or 7 years.
Most Liked Negative Review
Not so good on the cleaning side of things...
This machine is big enough. It didn't shake the house down or make too much noise - except at the end when the annoying notification device goes off to let you know your washing...Read complete review
This machine is big enough. It didn't shake the house down or make too much noise - except at the end when the annoying notification device goes off to let you know your washing cycle is over - even at midnight - there is no way to turn it off. The technology is interesting - spins the clothes like crazy - had to way reduce the dry time - the clothes are half dry coming out. That is good - except for the wrinkles. LIke the extra rinse function and have been using it.But the biggest challenge for this machine seems to be getting clothes clean. yes, they go through the cycles (which are extraordinarily LONG - I'm talking hours here).... but in the end they just don't look clean. Especially whites, or anything with a stain. VERY disappointing. And because of the options I had to try lots of different cycle choices, switched up detergents, water temp, etc etc. So after three months (and probably too late to do anything about it) I am not satisfied. My last front loader was WAY better on the cleaning part of the job. I think on our way to innovation we forgot our primary purpose - get the clothes clean :)
Subscribe to Reviews
Reviewed by 1917 customers
Displaying reviews 1-10
Back to top
Previous | Next »
I do not know what to do anymore
from Freeport NY
Comments about Whirlpool Duet Tuscan Chestnut Front Load Washer:
I believe there is something missing with this picture. Clothes come out dirty most of the time. it takes to long to wash a lead and i use to much soap/detergent even though we use high efficiency detergent. I called and i was told to put in extra rinse done that and does not work.????????
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
Disappointed, Costly, does not save energy in my house
from Chesterfield, MO
Required repairs twice in less than 2 years of owning. #1 Pressure switch hose malfunctioned (due to cheap plastic clips inside that broke, allowing the hose to rub a hole in it) So the washer completely filled with water, unable to drain no matter what I did, then the door burst open flooding my laundry room.#2 Clothes stuck inside, door would not unlock (2 days before vacation!!!) Required a costly computer? repair.Aside from the costly aggravating repairs, it does NOT CLEAN, and not energy efficient when you have to wash things extra times. I have to select "extra rinse" & "heavily soiled" routinely. The scent of my husbands deodorant NEVER fades, even after washing the load 3 times in a row.The mildew smell is awful even though I leave the door open at all times, and use the cleaners.
Purchased new with broken circuit board and display panel
from Kings Beach
I am still waiting for warranty repair to fix the dryer. It has not even turned on yet. Needs parts that are apparently on backorder and unavailable - which leads me to believe that I'm not the only one with this problem.
(1 of 1 customers found this review helpful)
Quick wash is awesome
from Palmer, Alaska
I bought this 2 yrs ago and have been in love with it ever since!
Bottom Line Yes, I would recommend this to a friend
Not so pleased with this machine
By TJ walking
from Clovis Ca
I purchased this model a bit over two years ago. The first one had an issue with the lock switch mechanism and after waiting a month the place where I purchased it replaced the entire u it with a new machine.The new one has worked fairly well but at exactly the 2 year point the fill hose kept filling machine and would not drain it......called for service repair and was informed that my loading of machine was the issue that every load has to have the same weight fabric etc of it causes a off balance drum the vibrates and wears on the hose????? REALLY......I did 2/3 loads per day in my old Maytag for over 20 yrs while raising a family of 5..... This one sees 2/3 load a week and has issues?So the machine was repaired and worked well for exactly 10 days and 10 loads and presents with the spin empty cycle now not functioning......very disappointed 90 day warranty on repair work so again we wait for service .....
By laundry BB
Quiet and efficient
(3 of 3 customers found this review helpful)
I give up!
from Kansas City Missouri
Now broken for the 5th time in 3 years. It shreds your clothes. Is imposible to balance and also difficult to clean the lint trap.it leeks no matter how clean you keep it. Whirlpool should be ashamed for producing this washer.nothing but a headheadache from day one
(2 of 2 customers found this review helpful)
Two repairs already
from Chevy Chase, Maryland
We bought this for our renovated house in mid-2014 and of now it has had two repairs already. The electronic control gets blocked and does not work well. Had to invest in a separate service agreement adding $250 with the first repair. I think this was originally defective but the first problem occurred just after the 1 yr guarantee and was not covered. Very disappointing. Dryer on the other hand has worked well all this time.
Another awesome product
from Reading, Pa
Bought the matching washing machine with the dryer in October. The current technology is outstanding. Half the water is being used compared to the older washer. Savings is great. You hardly hear the machine when it's running. Highly recommend the front load washer and dryer.
from Chicago, IL
This dryer is a work horse. It always gets my clothes dry and it doesn't take long. Love it!!!
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.