Average Customer Reviews
Energy Star Rated - No
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(based on 70 reviews)
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Most Liked Positive Review
With three young children we are heavy users. The product performance is outstanding, stacks easily, large capacity, saves space with almost no noticeable vibration! Both washer and dryer have multiple settings for...Read complete review
With three young children we are heavy users. The product performance is outstanding, stacks easily, large capacity, saves space with almost no noticeable vibration! Both washer and dryer have multiple settings for various requirements and both carry the GE name and warranty. It takes a little adjusting to loading from the front and not the top but it's well worth the adjustment.
Most Liked Negative Review
this machine is junk
I purchased this machine almost 2 years ago and I have had 3 service calls on it. The 1st one was covered by warranty the other two I have had to pay for out...Read complete review
I purchased this machine almost 2 years ago and I have had 3 service calls on it. The 1st one was covered by warranty the other two I have had to pay for out of pocket. In service calls I have almost paid for this machine again. DO NOT BUY THIS MACHINE!
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Reviewed by 70 customers
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Disappointed front load washer purchase
from Oakley, CA, United States
Comments about GE King-Size Capacity Black Frontload Washer:
I decided to purchase a front loader for water and energy conservation. Not sure if I have ever been so disappointed in a appliance. It is impossible to balance this machine and it walks all over my laundry room. We are unable to move clothing around within the machine to balance it out. Very disappointed that we used our money to purchase an appliance that does not function properly and in GE for selling such a subpar Appliance.
Bottom Line No, I would not recommend this to a friend
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Doesn't work good with softened well water
This washer worked excellent when we lived in town with city water. Now we live in the rural area with a water well and softener. All soap won't rinse out of our load even using additional rinses. We use the correct detergent and even cut back on the amount recommended without success. Bottom line is there isn't enough water in a front load, Energy Efficient model to clean your clothes.
(1 of 1 customers found this review helpful)
major design flaw
from Abington, MA
Design issue with the basket, specifically the 'spider' that attaches to the shaft corrodes leaving particles of metal oxide in the washer basket that mixes with clothing and finally the whole basket wobbles around inside banging against the inside cabinet where you can no longer use the machine because its banging around so bad.
Piece of not useful appliance
From the very beginning has been problematic. Stinks, rotting parts.
Not worth the money
from Michigan, United States
Have owned this new high quality machine a year....have about 600 in fixes and repairs! Not worth the value at all. I would have better off with a cheaper model....very dissappointing
ONLY 1 YEAR
Wow, didn't think I was going to have to buy another washer already. Since day one this pile was a mess, it shook the house so bad it woke the kids at times. Never seemed to work like it was suppose to I guess.
Frequently out of balance
from Colorado, United States
We have had this washer for a few years and do not recommend it to anyone. It frequently is out of balance and moves across the floor so constantly has to be repositioned this happens no matter how full the tub is loaded. Recently the fabric softener dispenser started leaking so when softener is added it runs down into the tub also the power button and the start buttom are starting to fail indicating low quality components. I will never purchase another front load washer again do to the balancing issue I don't care how "energy efficient" they claim to be.
I hate it!
from Atlanta, GA, United States
I have this washer a few yrs. and it always sinks even if I use the cleaning stuff. I have to leave the door open so it wont I have to empty this filter at the bottom because it fills with stuff and stops up. Also now the basket is making a horrible noise all the time like its off center. I hate front loaders now. That just started so I have stopped using it and having to carry clothes to laundry mat. Family of 5 that's a lot of laundry!! Can't believe I paid so much for this thing. But the dryer on the other hand has been pretty good.
from Miami Gardens, FL, United States
I recently moved into my new home and used the washer only once. I was pleased with the operation of the washer. Too early to give it 5 stars.
Bottom Line Yes, I would recommend this to a friend
This washer only lasted four years.
from Yuba city, ca
We bought this one four years ago and it must have a design flaw since I see several other reviews with similar complaints. The drum has gone out alignment and from what I've learned would cost more to fix than what we paid for it.
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