Average Customer Reviews
Energy Star Rated - No
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(based on 72 reviews)
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Most Liked Positive Review
With three young children we are heavy users. The product performance is outstanding, stacks easily, large capacity, saves space with almost no noticeable vibration! Both washer and dryer have multiple settings for...Read complete review
With three young children we are heavy users. The product performance is outstanding, stacks easily, large capacity, saves space with almost no noticeable vibration! Both washer and dryer have multiple settings for various requirements and both carry the GE name and warranty. It takes a little adjusting to loading from the front and not the top but it's well worth the adjustment.
Most Liked Negative Review
this machine is junk
I purchased this machine almost 2 years ago and I have had 3 service calls on it. The 1st one was covered by warranty the other two I have had to pay for out...Read complete review
I purchased this machine almost 2 years ago and I have had 3 service calls on it. The 1st one was covered by warranty the other two I have had to pay for out of pocket. In service calls I have almost paid for this machine again. DO NOT BUY THIS MACHINE!
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Reviewed by 72 customers
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Not worth the money
from Louisiana, United States
Comments about GE King-Size Capacity White Frontload Washer:
My husband bought this washer about 4 yrs ago. I have had nothing but problems with it. I already replaced a drain motor because it would not drain and now I have to purchase a water inlet valve because it would not rinse and now it will not fill up with water to wash. I really wish I could get another washer because this is insane. Washers should be built to last at least 10 yrs not 4.
Bottom Line No, I would not recommend this to a friend
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I wish I could give it 0 stars!!
from Gatineau Qc
This is the largest and most expensive piece of garbage I've ever had the displeasure of purchasing. This machine has never worked right since the day I bought it. Figuring I had installed it wrong, or it was just a fluke happening (since the problem didn't occur often back then) I didn't return it when I should have. The machine gets stuck on the wash cycle about 75% of the time now. It happens on all settings; colours, whites, quick wash etc. it will count down to about 18 minutes, then jump back up to 22 or 24 minutes. It will repeat this for hours and hours. I one time left it on overnight and it was still stuck on wash the following morning. It had been washing for a total of 9 hours. How much energy do you think I "saved" then?! Sometimes it skips the rinse cycle entirely and I'll pull out clothes sopping wet and still full of soap. I will never buy a GE product again after this experience.
Disappointed front load washer purchase
from Oakley, CA, United States
I decided to purchase a front loader for water and energy conservation. Not sure if I have ever been so disappointed in a appliance. It is impossible to balance this machine and it walks all over my laundry room. We are unable to move clothing around within the machine to balance it out. Very disappointed that we used our money to purchase an appliance that does not function properly and in GE for selling such a subpar Appliance.
Doesn't work good with softened well water
This washer worked excellent when we lived in town with city water. Now we live in the rural area with a water well and softener. All soap won't rinse out of our load even using additional rinses. We use the correct detergent and even cut back on the amount recommended without success. Bottom line is there isn't enough water in a front load, Energy Efficient model to clean your clothes.
(1 of 1 customers found this review helpful)
major design flaw
from Abington, MA
Design issue with the basket, specifically the 'spider' that attaches to the shaft corrodes leaving particles of metal oxide in the washer basket that mixes with clothing and finally the whole basket wobbles around inside banging against the inside cabinet where you can no longer use the machine because its banging around so bad.
Piece of not useful appliance
From the very beginning has been problematic. Stinks, rotting parts.
from Michigan, United States
Have owned this new high quality machine a year....have about 600 in fixes and repairs! Not worth the value at all. I would have better off with a cheaper model....very dissappointing
ONLY 1 YEAR
Wow, didn't think I was going to have to buy another washer already. Since day one this pile was a mess, it shook the house so bad it woke the kids at times. Never seemed to work like it was suppose to I guess.
Frequently out of balance
from Colorado, United States
We have had this washer for a few years and do not recommend it to anyone. It frequently is out of balance and moves across the floor so constantly has to be repositioned this happens no matter how full the tub is loaded. Recently the fabric softener dispenser started leaking so when softener is added it runs down into the tub also the power button and the start buttom are starting to fail indicating low quality components. I will never purchase another front load washer again do to the balancing issue I don't care how "energy efficient" they claim to be.
I hate it!
from Atlanta, GA, United States
I have this washer a few yrs. and it always sinks even if I use the cleaning stuff. I have to leave the door open so it wont I have to empty this filter at the bottom because it fills with stuff and stops up. Also now the basket is making a horrible noise all the time like its off center. I hate front loaders now. That just started so I have stopped using it and having to carry clothes to laundry mat. Family of 5 that's a lot of laundry!! Can't believe I paid so much for this thing. But the dryer on the other hand has been pretty good.
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