Average Customer Reviews
Energy Star Rated - No
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(based on 75 reviews)
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Most Liked Positive Review
With three young children we are heavy users. The product performance is outstanding, stacks easily, large capacity, saves space with almost no noticeable vibration! Both washer and dryer have multiple settings for...Read complete review
With three young children we are heavy users. The product performance is outstanding, stacks easily, large capacity, saves space with almost no noticeable vibration! Both washer and dryer have multiple settings for various requirements and both carry the GE name and warranty. It takes a little adjusting to loading from the front and not the top but it's well worth the adjustment.
Most Liked Negative Review
this machine is junk
I purchased this machine almost 2 years ago and I have had 3 service calls on it. The 1st one was covered by warranty the other two I have had to pay for out...Read complete review
I purchased this machine almost 2 years ago and I have had 3 service calls on it. The 1st one was covered by warranty the other two I have had to pay for out of pocket. In service calls I have almost paid for this machine again. DO NOT BUY THIS MACHINE!
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Reviewed by 75 customers
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If it could only finish without intervention!
from Caz, CA
Comments about GE King-Size Capacity Black Frontload Washer:
It was given to me because the original buyer hated it for how loud it was, streaks in white clothing, long cycle times. I have found that it will not complete a load of laundry without intervention; redistributing a load, pressing start after the machine spun so hard the it tripped its own door switch, hot wiring the water valves to get it started. In retrospect, I would have be been better off if I never accepted this free washing machine.
Bottom Line No, I would not recommend this to a friend
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Brand new washer broken down again!!
from Langhorne, PA, United States
Since I purchased this washer I have had nothing but problems, fist with delivery then with the inner seal bring broke and leaking. NOW the mother board... has broken down. I will once again be without a washer for over a month. I've only had it since August 2014.
(2 of 2 customers found this review helpful)
Not built to last
I purchased this unit brand new in July 2011 and by January 2015 the boot seal gasket tore and water spills out of the front of it. It costs just ask much to fix it as it does to replace it.
Not worth the money
from Louisiana, United States
My husband bought this washer about 4 yrs ago. I have had nothing but problems with it. I already replaced a drain motor because it would not drain and now I have to purchase a water inlet valve because it would not rinse and now it will not fill up with water to wash. I really wish I could get another washer because this is insane. Washers should be built to last at least 10 yrs not 4.
I wish I could give it 0 stars!!
from Gatineau Qc
This is the largest and most expensive piece of garbage I've ever had the displeasure of purchasing. This machine has never worked right since the day I bought it. Figuring I had installed it wrong, or it was just a fluke happening (since the problem didn't occur often back then) I didn't return it when I should have. The machine gets stuck on the wash cycle about 75% of the time now. It happens on all settings; colours, whites, quick wash etc. it will count down to about 18 minutes, then jump back up to 22 or 24 minutes. It will repeat this for hours and hours. I one time left it on overnight and it was still stuck on wash the following morning. It had been washing for a total of 9 hours. How much energy do you think I "saved" then?! Sometimes it skips the rinse cycle entirely and I'll pull out clothes sopping wet and still full of soap. I will never buy a GE product again after this experience.
Disappointed front load washer purchase
from Oakley, CA, United States
I decided to purchase a front loader for water and energy conservation. Not sure if I have ever been so disappointed in a appliance. It is impossible to balance this machine and it walks all over my laundry room. We are unable to move clothing around within the machine to balance it out. Very disappointed that we used our money to purchase an appliance that does not function properly and in GE for selling such a subpar Appliance.
Doesn't work good with softened well water
This washer worked excellent when we lived in town with city water. Now we live in the rural area with a water well and softener. All soap won't rinse out of our load even using additional rinses. We use the correct detergent and even cut back on the amount recommended without success. Bottom line is there isn't enough water in a front load, Energy Efficient model to clean your clothes.
(1 of 1 customers found this review helpful)
major design flaw
from Abington, MA
Design issue with the basket, specifically the 'spider' that attaches to the shaft corrodes leaving particles of metal oxide in the washer basket that mixes with clothing and finally the whole basket wobbles around inside banging against the inside cabinet where you can no longer use the machine because its banging around so bad.
Piece of not useful appliance
From the very beginning has been problematic. Stinks, rotting parts.
from Michigan, United States
Have owned this new high quality machine a year....have about 600 in fixes and repairs! Not worth the value at all. I would have better off with a cheaper model....very dissappointing
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