Average Customer Reviews
Energy Star Rated - No
(based on 2116 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Refrigerator drawer glides are plastic sliding on plastic (I knew this before I purchased.) I applied foodsafe silicon lubricant to the drawer slides, which eliminated the scraping noise, and the drawers slide...Read complete review
Refrigerator drawer glides are plastic sliding on plastic (I knew this before I purchased.) I applied foodsafe silicon lubricant to the drawer slides, which eliminated the scraping noise, and the drawers slide easily even when loaded; and are now even quieter than the drawers on our previous refrigerator, which had wheels on the drawer guides. The other minor issue is the ice dispenser. A couple of times the ice dispenser has gotten jammed in the chute, and kept the dispenser switch pressed open. One time the ice was only coming out crushed; it was because the bin wasn't slid all the way back, it took a few minutes of fiddling to get the ice bin slid back. Neither is a huge problem, just a minor annoyance. (Our previous refrigerator we could easily access the ice in the bin with the door open; on this one, access to the ice bin is blocked by the (easily removable) plastic ice cream shelf. The refrigerator occasionally makes some weirdly syncopated clicking noises for several seconds; it sounds like the damper mechanism that controls airflow from the freezer into the refrigerator. It's not overly loud, but seems to go on for a lot longer than it did in our previous refrigerator. Aside from a few minor issues, this refrigerator has been excellent so far.
Most Liked Negative Review
We bought a full suite of Gallery appliances 4 weeks ago and we were very excited to get everything installed and ready to go. The stove, micro and dishwasher work just fine; no...Read complete review
We bought a full suite of Gallery appliances 4 weeks ago and we were very excited to get everything installed and ready to go. The stove, micro and dishwasher work just fine; no complaints. The refrigerator, the one appliance that gets the most use of all, is another story. It took almost a week to get a reasonable tray of ice (i.e., full-size cubes, not miniature sized ones). Since then we've had multiple jam-ups, with the ice backing up into the ice maker. Each time this happens, we not only have to remove the drawer and dig out the iceberg, but we also are without ice for several hours. (This may not be an issue in Alaska; in Florida, it is.) To add to the frustration of not having ice available, we discovered very early on that our water is dispensed at room temperature! There is NO chilled water! Who in the world thought this was a good idea?? We've had several refrigerators that dispensed water and each one of them dispensed chilled water. If the water is coming through a chilled space, isn't it reasonable to assume the water would also be chilled? Apparently not at Frigidaire. If there is a reservoir, it must be the size of a cup. When we first encountered this problem, we consulted the "Before You Call" section of the Use and Care Booklet. The remedy: "Add ice to cup or container before dispensing water." Really? That would be hilarious if it weren't so infuriating. Like other customers, we have listened to an amazing assortment of noises, well beyond the normal function of an ice-maker. Some are quite loud; some are quite lengthy; some are totally mysterious. Our weekend house guest was pretty entertained by the sheer variety. The plastic drawers squeak and are difficult to open and close. I keep hoping they will loosen with wear, although I'm not very optimistic. Overall, I would not recommend this appliance to anyone until the engineers go back to the drawing boards and correct what are clearly recurrent problems. I wish I'd done a more complete search of the product reviews prior to this purchase. I might have avoided this disappointment. And I might have been able to grab a quick glass of cold water while I made up my mind on a different brand.
Reviewed by 2116 customers
Displaying reviews 1-10
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Ok for the price
from Albany, GA, United States
Comments about Frigidaire Black Side By Side Refrigerator:
Good price but loud and interior door shelves seem cheaply made.
Bottom Line No, I would not recommend this to a friend
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Frigidaire Side by Side
from Summit, MS, United States
We bought our refrigerator about 8 months ago and have been very happy with it. I would buy it again.
Bottom Line Yes, I would recommend this to a friend
from Tucson, AZ, United States
some are too large and too many accessorys this one was perfect
Great looking refrigerator.
from Blairs, VA, United States
I purchased this side by side about 4 months ago. It's part of the gallery collection. I'm very happy with my decision.
from Louisville, KY, United States
We are very pleased with our purchase. This refrigerator is very roomy, quiet and we love the smudge-resistant stainless-steel finish. It looks so much cleaner all the time. There is plenty of room in the fridge and freezer sides, although we did feel the need to buy an extra door shelf bin for the fridge door. It has allowed us to maximize the available door space to the fullest and increased our storage area. Both sides maintain the set temperatures very well, the water and ice dispenser works great and we love the freezer pizza storage and ice cream shelf. This refrigerator is wonderful, very glad we selected it, we also love the Gallery matching stove and dishwasher we bought. Our kitchen looks fantastic, would highly recommend this refrigerator. Great product + great price = happy customers.
Love the functionality
from Mobile, AL, United States
We bought our Frigidaire just before Christmas. We love the design and the space. The price was very reasonable. The ice maker gets clogged from time to time, but it's not hard to unclog.
well lit inside
from California, United States
I like double door and room inside and the well lit interior
from Albany, NY, United States
Bought this fridge about three months ago and have been very happy. The water is filtered and tastes great.
from Albuquerque, NM, United States
I received my refrigerator last month and I love it. Thank you...
Love everything about it!!
from VanLeer, Tn
Had to get a new refrigerator because our old one died and decided on side by side. Love the one we got in every way.
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