Average Customer Reviews
Energy Star Rated - No
(based on 2075 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Refrigerator drawer glides are plastic sliding on plastic (I knew this before I purchased.) I applied foodsafe silicon lubricant to the drawer slides, which eliminated the scraping noise, and the drawers slide...Read complete review
Refrigerator drawer glides are plastic sliding on plastic (I knew this before I purchased.) I applied foodsafe silicon lubricant to the drawer slides, which eliminated the scraping noise, and the drawers slide easily even when loaded; and are now even quieter than the drawers on our previous refrigerator, which had wheels on the drawer guides. The other minor issue is the ice dispenser. A couple of times the ice dispenser has gotten jammed in the chute, and kept the dispenser switch pressed open. One time the ice was only coming out crushed; it was because the bin wasn't slid all the way back, it took a few minutes of fiddling to get the ice bin slid back. Neither is a huge problem, just a minor annoyance. (Our previous refrigerator we could easily access the ice in the bin with the door open; on this one, access to the ice bin is blocked by the (easily removable) plastic ice cream shelf. The refrigerator occasionally makes some weirdly syncopated clicking noises for several seconds; it sounds like the damper mechanism that controls airflow from the freezer into the refrigerator. It's not overly loud, but seems to go on for a lot longer than it did in our previous refrigerator. Aside from a few minor issues, this refrigerator has been excellent so far.
Most Liked Negative Review
We bought a full suite of Gallery appliances 4 weeks ago and we were very excited to get everything installed and ready to go. The stove, micro and dishwasher work just fine; no...Read complete review
We bought a full suite of Gallery appliances 4 weeks ago and we were very excited to get everything installed and ready to go. The stove, micro and dishwasher work just fine; no complaints. The refrigerator, the one appliance that gets the most use of all, is another story. It took almost a week to get a reasonable tray of ice (i.e., full-size cubes, not miniature sized ones). Since then we've had multiple jam-ups, with the ice backing up into the ice maker. Each time this happens, we not only have to remove the drawer and dig out the iceberg, but we also are without ice for several hours. (This may not be an issue in Alaska; in Florida, it is.) To add to the frustration of not having ice available, we discovered very early on that our water is dispensed at room temperature! There is NO chilled water! Who in the world thought this was a good idea?? We've had several refrigerators that dispensed water and each one of them dispensed chilled water. If the water is coming through a chilled space, isn't it reasonable to assume the water would also be chilled? Apparently not at Frigidaire. If there is a reservoir, it must be the size of a cup. When we first encountered this problem, we consulted the "Before You Call" section of the Use and Care Booklet. The remedy: "Add ice to cup or container before dispensing water." Really? That would be hilarious if it weren't so infuriating. Like other customers, we have listened to an amazing assortment of noises, well beyond the normal function of an ice-maker. Some are quite loud; some are quite lengthy; some are totally mysterious. Our weekend house guest was pretty entertained by the sheer variety. The plastic drawers squeak and are difficult to open and close. I keep hoping they will loosen with wear, although I'm not very optimistic. Overall, I would not recommend this appliance to anyone until the engineers go back to the drawing boards and correct what are clearly recurrent problems. I wish I'd done a more complete search of the product reviews prior to this purchase. I might have avoided this disappointment. And I might have been able to grab a quick glass of cold water while I made up my mind on a different brand.
Reviewed by 2075 customers
Displaying reviews 1-10
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the features are modern
from TX, United States
Comments about Frigidaire Black Side By Side Refrigerator:
Overall its a great refrigerator but one problem-there is a fowl smell that comes from the bottom when the air starts to flow or fan from inside. wondering if anyone has experienced that. I had it checked but cant seem to find the issue
Bottom Line No, I would not recommend this to a friend
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I bought this product a ...
from Winter Haven, FL, United States
I bought this product a couple months ago. When I moved to my new house. My parents had a Frigidaire Refrigerator for more than 10 years that's why I decided to buy this brand. Everything going well so far. I just need to buy a new filter for the ice. My 8 year old is happy with the ice and water dispenser. Highly recommended
Bottom Line Yes, I would recommend this to a friend
from Apache Junction, AZ, United States
Have had this fridge about 2 weeks now. Operates fine but I have discovered a problem. I am a ham radio operator and use the 2 meter band for most communications. When the fridge is not running, all is normal. But as soon as I open the refrigerator door a fan or something starts running. Then the noise level on my ham receiver gets so bad that I cannot communicate with anyone. I am going to contact Frigidaire service to see if they can help. If not I will be forced to lodge a complaint with the Federal Communications Commission for excessive RFI emissions.
from Cheyenne, WY, United States
I bought a couple of months age and am very happy with iy.
from Murfreesboro, TN, United States
Love everything about this fridge. Glad I got it! Would highly recommend.
Makes too much noise! ...
Makes too much noise! Doesn't keep things cold enough! Will never buy a frigidaire again! I hate it!!!!
Tons of storage and energy efficient
from Houston, TX, United States
Really happy with this purchase for my first home. Trays and compartments are durable. I noticed that produce last a lot longer in this fridge compared to my last fridge in my loft. Be sure to adjust the settings depending on what you are storing. I would purchase again and highly recommend. Very impressed with this Frigidaire product.
Have 2 months the right ...
from Queens, NY, United States
Have 2 months the right hand door sticks out further than left had 2 techs here said cant fix there's a flaw in gaskets on inside of door that creates problem bottom line have to live with it
Plenty of storage and the temp display is a nice.
from Mobile, AL, United States
Purchased last month after old one died and we hated to have to buy one yet so very glad we chose this side by side. It fits perfectly and now considering other Frigidaire products. VERY PLEASED!
Very nice looking appliance.
from Aurora, Colorado
Best refrigerator ever. Is smudge proof. Quite roomy for a side by side.
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