Average Customer Reviews
Energy Star Rated - No
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(based on 47 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Good Overall Washer
Purchased in 2007, this washer has never had an issue until recently. A new door seal is needed and looks to be a simple repair. This was caused by a large sheet being...Read complete review
Purchased in 2007, this washer has never had an issue until recently. A new door seal is needed and looks to be a simple repair. This was caused by a large sheet being caught during the drying cycle and burned up the rubber and created a thin spot to which it does not seal. This washer never leaked, never was off balance (we leveled and plumbed up the washer before use). The strainer is frequently cleaned out which is needed. The issue with this is that it is not widely known where and how its done. Simply remove the three screws from the top of the lower panel below the washer door. Once this is removed, unscrew the white thumb screw (about 1-1/2" in diameter) and be prepared to catch the water. Once the water has drained, pull the filter all the way out and clean it. Insert back in and reassemble. We also frequently clean the detergent tray and around the door seal. Good purchase overall. You need to leave the door open after every wash as you would with anything else that's gets wet and is water tight when closed.
Most Liked Negative Review
Poor value for the money
Bought this washer about 4 years ago, it was a good performer at first, but as of last week it quit working. The drum would spin somewhat, but not enough to remove the...Read complete review
Bought this washer about 4 years ago, it was a good performer at first, but as of last week it quit working. The drum would spin somewhat, but not enough to remove the water from the clothes. Called a service person for repair. Apparently something with the motor caused the control board to short out. The cost to repair would not be worth it. I only used the washer about twice a week for the approximate 4 years that I owned it, this means that it was quite a bit more than just going to the laundromat. I had bought the washer due to some of the features that it had. It was my first GE product and more than likely my last.
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Reviewed by 47 customers
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All around best features ever
from Fort Walton Beach, FL, United States
Comments about GE King-Size Capacity White Frontload Washer:
We bought and install the set two weeks ago. I already know we are saving on energy and water. Our clothes are cleaner hands down.
Bottom Line Yes, I would recommend this to a friend
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from Eton, GA, United States
Bought them two years ago and still getting my moneies worth
from Winfield, IL, United States
When the washer spins it frequently requires us to readjust the loan to keep the drum from being way out of balance. Now we are getting a rubber smell.
Bottom Line No, I would not recommend this to a friend
from Waupaca, WI
My mom purchased this and has had NOTHING BUT HORRIBLE ISSUES SINCE YEAR ONE! Don't bother buying! Too many to go in to! So frustrating and disheartening! Locks & can't unlock, won't start, clothes stink/smell, & more!
from New york
Decent enough washer. Gasket tore about 3 yrs in. Replaced for about 1/2 cost. Still have it 8 yrs later. No issues with reported balancing issues.
Bad Drive Pulley Design!
The large drive pulley is made of soft aluminum. The axle fitting is slotted, but over time the aluminum is reshaped by the steel shaft to the point that the pulley wobbles, makes a huge racket, and even causes the drive belt to come off the pulley. The pulley would have been better designed with a stronger metal (steel) to provide a longer life and higher reliability.
By SUFFERING HUSBAND
from Alabama, United States
BOUGHT THIS AND WIFE HATES ME TO THIS DAY, I PROMISED HER I WOULD NEVER BUY ANOTHER GE PRODUCT, AND I WORK FOR GE.
Don't buy this one!
from Daly City, CA, United States
Purchased 4 years ago and fabric softener will not dispense. Also a big problem with balance for spinning. Always have to redistribute towels and rugs and loads with jeans etc. You can't leave it alone to do its job!
I bought this as a customer return that was serviced. Despite its reversing spins to untangle clothes, it still has a problem with "out of balances". Also, sometimes after the final spin, clothes are still wringing wet. This is solved by an extra spin, but I shouldn't have to do this. Otherwise, it has been dependable.
Not a great washer or value
from Brewster MA
Bought this for a summer home to handle large loads with towels - big mistake. I've learned how to make this washer work. A large capacity front-loader will not handle lots of towels in a single load, towels must be mixed with sheets and less absorbent items, otherwise gravity makes it impossible to spin, and it runs for two hours or more trying, and towels finish soaked. If this happens, stop mid cycle, take half out and run in a second load. To avoid smells, leave the door open for a day or two after the last load - for any HE machine. Sealing it up with residual moisture will make any HE machine smell, especially a front-loader with a water-tight door seal. Overall disappointed.
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