Average Customer Reviews
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(based on 237 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I love this new appliance.
After owning a kitchenaid side by side for 18 years, I was hesitant to purchase another side by side because the one we had was sooo small in the freezer section. I couldn't even...Read complete review
After owning a kitchenaid side by side for 18 years, I was hesitant to purchase another side by side because the one we had was sooo small in the freezer section. I couldn't even put a frozen pizza in the freezer without taking it out of the box first. But when I found THIS refrigerator, I knew it would be a winner because the ice maker was in the door instead of inside the space where a shelf could be. I have sooo much more storage now that I can store frozen pizzas and things I buy from Costco. The ice maker is fast and removable which is a pleasant feature. The refrigerator side is great too because the shelves are adjustable and because they are glass, I can see everything on the shelves. I love, love, love this refrigerator and it was the best purchase I've made in many years. I would highly recommend this appliance for those of you who have limited space in their kitchens as I have.
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
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Reviewed by 237 customers
Displaying reviews 1-10
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Compressor lasted 2 years!
from Traverse City, MI
Comments about Whirlpool White Side-By-Side Refrigerator:
This refrigerator looks good but beware - the compressor is junk! It died in two years (warranty only covered it for one). Customer Service was not able to do anything. I would suggest you look elsewhere as this one is not reliable.
Bottom Line No, I would not recommend this to a friend
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Within one year had to replace the ice maker. I've found that to be a problem with Whirlpool ice makers from friends and family. That's the only problem I've had.
Bottom Line Yes, I would recommend this to a friend
Bad Compressor 2.5 years
By Ex-Whirlpool Fan
Shocked to see Whirlpool compressor fail after 2 years. Long wait for customer service and no help since no extended warranty. We did well with earlier products and didn't mind paying more for good quality. Not having to buy extended warranty was your best sales pitch. No more. Welcome to mediocrity.
Sealed system failure when 3 years old
from Beaufort, SC
Bought this refrigerator for our beach condo. It sees little use. The pins on the compressor burned up where it connects to the overload relay. Relay is marked made in China. The technician said it looked like a manufacturing defect. Because it is a sealed system, the technician did not recommend replacing the compressor. The repair company does not sell new appliances. Whirlpool dropped its 5 year warranty of the sealed system, so I am looking at buying a new one. A refrigerator should last more than 3 years! Also, the refrigerator was protected by a whole house surge protector.
Fit Just Right
By looking for a bargain
from van alstyne, tx
We purchased this fridge for 3 reasons: the name, the size, and the price. We have owned several Whirlpool products over the years and have always been pleased with how they have performed. We own an older home and this fridge fit our existing space perfectly. It's harder to find a side-by-side that will fit in a smaller space, and it was very affordable. We would highly recommend this product.
Good basic fride.
from Cincinnati, OH, United States
Overall a the fridge is good. Fridge space is good, but the freezer section is kind of narrow. I love that it has a water and ice dispenser with filter. I wish that the opening for the water and ice dispenser was taller and deeper to hold larger glasses on it's own. Also, the fridge does seem to be a bit noisy when running.
It a good one
from Jones Mills, PA, United States
I am happy it work good. It fit in spase I need too!! been work fine.
Fit space Perfectly
from Mpls, MN
Have a very tight space in kitchen and this fit perfectly. Overall this is a good product. It is first side by side I have owned and it takes a little getting used to. The bottom fridge drawer is large and not supported very well. I believe it will break before its time. Ice dispenser likes to kick out too much ice. Otherwise this product has worked well
from Lithopolis, OH, United States
We got this item with our home and it works great. Plus looks great in our kitchen. We just wish it was bigger.
Poorly designed with too many feature and function flaws
By SPB Elkhorn
from Elkhorn, WI, United States
We have had this unit for 6 months,and find that there are limitations and defects that make us question the value of the product. The doors are misaligned, and the freezer door has a distinct hitch when opened fully. The ice maker is somewhat tempermental, and the manual gives little instruction to allow the owner to evaluate and correct any issue. Even going on line to the Whirlpool site gives one pause that there is any attention given to ensuring the user has proper and satisfactory resolution to problems as they crop up.
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