Average Customer Reviews
Energy Star Rated - No
(based on 2476 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
Reviewed by 2476 customers
Displaying reviews 1-10
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Very happy with it - works great
from Racine, wi
Comments about Whirlpool White Side-By-Side Refrigerator:
Bottom Line Yes, I would recommend this to a friend
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from Philadelphia, PA
average, missing shelves that are possible with no clear way to order.
By Trisha Dee
from Alcoa, TN
I'm very happy with this refrigerator. I would buy it again.
Watch What you buy. NOT ENERGY STAR RATED!!
from Smithville Ohio.
NOT ENERGY STAR RATED ! Old refrigerator (11 years old) died and had to hurry up and find another. This one had ice/water on the door which we wanted in a new refrigerator, Stainless steel doors have that heavy look (beware they do show the finger prints). It's a tad louder than our last refrigerator. DOES NOT HAVE HINGE COVERS on top of unit, If your tall you will be faced with metal door hinges that make the top of the this refrigerator look unfinished. My next question is why in this day in age you produce NON-Energy Star appliances is beyond me. The Refrigerator does what it's suppose to do, cold on the right, frozen on the left. If you like your gallon jugs of milk or juice cold, use the top shelve and not the door. By the time you adjust the refrigerator to get the door stuff cold, your freezing stuff at the back of the refrigerator. We move the door shelf as far up as possible and it didn't make a difference. Our milk now has to sit on the top shelf. If you like cold water, you will need ice in your glass with this refrigerator. The guide states that the water is kept at 50 f degree's, it only seems to get close to being that cold if the compressor is running, Even if you run two glasses of water through this it's 60 degree's or higher when the compressor is off. My wife went out to shop for this, I reviewed it on the retailers web site that listed it as Energy Star and told her to go ahead and purchase it. When I applied for our local Electrical company's rebate ($50.00) it was denied. This is when I found out it's NOT ENERGY STAR RATED ! So will it keep stuff cold and frozen, yes so far after two weeks it has. Does it look finished, no. Will it cost you more to run, yes and if you see this advertised as ENERGY STAR RATED, it ISN'T (Yes I checked directly with Whirlpool). Now I'm kinda of stuck until it dies. For the money I spent, I do not feel I got my money's worth and I can't afford to replace it.
Bottom Line No, I would not recommend this to a friend
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from Palm Harbor, FL
I like this refrigerator a lot except the crisper bins are not the best quality. D
Fits in narrow space
from Cleveland, OH
We have trouble finding an appliance that will fit in our narrow space. This refrigerator works well in the space we have. Inside is nice and light. We love it!
from Fleahop, Al
Have had it a few weeks now, takes time to adjust to having to push buttons from water to ice, was just use to a water and ice lever separate. Have to adjust ice cubes they are set small. Didn't take it long to cool down to operating temp. Frig or freezer. Its great to open the door and be able to see what you are looking for. Love the door shelving.
from Green Bay, Wi
I am very pleased with this appliance. The design is functional, sleek looking and convenient. It meets all my needs. Plus, for my purchase, it was on SALE! Nothing beats a bargain that you love! New for me was the ice/water on the door which is very efficient and helpful. Again, very pleased with my Whirlpool purchase.
A nice design, sound ok, not enough shelves
Did not come with all shelves in freezer and inside of refrigerator and a little difficult to order online.
from Houston, TX
Our old appliance quit working the day after Thanksgiving, so we were forced to go shopping for a new one on black Friday. Despite having to fight the crowds we found a great deal on this refrigerator. It is the same size as our old one but the way it is laid out makes it feel much larger. The LED lighting is a very nice improvement as well.
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