Average Customer Reviews
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Most Liked Positive Review
Great side by side fridge
I needed something that would fit the smaller space in my 1968 home and wanted a side by side with water and ice dispenser. Though I was partial to Whirlpool since all my other...Read complete review
I needed something that would fit the smaller space in my 1968 home and wanted a side by side with water and ice dispenser. Though I was partial to Whirlpool since all my other appliances are the same brand including the 19 year old fridge I was replacing, I had researched several other brands to see what they offered. After comparing many, I wound up coming back to Whirlpool and almost bought the Whirlpool WRS322FDA. I went and saw one at my local Sears and found I didn't like the mechanical buttons for the control panel and how the upper portion of the freezer was used up by the icemaker which reduced the amount of storage space in the freezer. I looked some more and found this WRS342FIAB. I called Whirlpool to ask if the control panel was electronic or mechanical. They informed me it was indeed electronic. I began researching some more and noticed that compared to the WRS322FDA, this fridge had cold water that dispenses, and a bit more room in the freezer since it had the in the door removable ice bin. I decided to buy it sight unseen and give it a shot. Once I received the fridge, I was very pleased with it. So far it has done well and we enjoy it.The features I like most about this fridge are the electronic control panel, LED interior lighting that fades on, removable ice bin and the extra space in the freezer towards the top where most ice makers take up the room. Though the description or pictures don't show it, mine came with a handy can rack in the fridge door. This was a nice bonus and I use it for those 16.9 oz water bottles that the kids can grab on the go. They fit perfectly. I also like the light that illuminates the dispenser area. Initially I thought you would need to turn the light on each time you wanted to use it (in the dark) and then turn it back off. You can do that, but to my surprise, I found the light comes on automatically as soon as the paddle is depressed with your cup.Great fridge and well worth the extra money for the additional features you get over the WRS322FDA."
Most Liked Negative Review
Door dispenser style nice but it does not work efficiently
I like the looks of the unit. But..the panel for the ice and water dispensers is difficult to see in the daytime; the water dispenses very slowly. The ice tends to drop...Read complete review
I like the looks of the unit. But..the panel for the ice and water dispensers is difficult to see in the daytime; the water dispenses very slowly. The ice tends to drop a cube after you walk away. Frost continues to build up on the side of the bin for ice. The freezer door shelves hold very little.The fridge doors hold a lot of jars. The grooved shelf underneath the top shelf on the door, is pretty useless, as well as the very bottom shelf on the door. I like having the 3 drawers in the fridge.The outside doors are either not balanced correctly or just do not have a stop on the hinge so they stay wide open. I like the "signal" that alerts if the doors remain open too long.
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Reviewed by 871 customers
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Love the fridge, not the freezer so much
By Office Gal
Comments about Whirlpool White Side-By-Side Refrigerator:
I purchased this model due to space restrictions. We have had this for about a month and a half now. My first impression is that I love the fridge side. The bottom drawers are spacious, lots of storage on the door, and moving the glass shelves around to suit it to my needs is great. The only downfall I have found is the freezer. Not a ton of space there and the shelves do not seem to adjust easily. I was afraid I was going to break something, so I left them as is. The door doesn't have much storage space at all; only a couple of very small slots. And the ice maker takes up the third top of the freezer space, so there's only a couple of wire shelves and a small drawer at the bottom. In hind sight I might have gone with a different model due to this fact. I like to have a fully stocked freezer, and it won't take much to accomplish that with this model. No complaints on the look and the temp control is factory set perfectly. Great if you only need minimal freezer space!
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from Hopewell, Pa
I purchased it in stainless steel and it shows every fingerprint, smudge etc. You have to constantly clean it. The freezer is to small and the icemaker is always dropping ice cubes out on the floor after someone uses the cubed ice. When you use the crushed ice it comes out to forceful it always flys everywhere.
Bottom Line No, I would not recommend this to a friend
Love the lights!
from Antioch, CA
I recieved this through the PG&E low income program. I think the part I like the best is the lighting - now I can actually see what is in the refrigerator clearly.There was one thing I don't like and this is that there is only one drawer in the freezer.
Bottom Line Yes, I would recommend this to a friend
Good small fridgerator
I bought this 2 months ago. Great for a small space we have no room for any bigger than this model. Only thing I wish the freezer was bigger the ice maker takes up a lot of the door space. Looks very clean and contemporary.
I love the stainless steel that doesn't show prints
from Batavia, Oh 45103
Would like to have more freezer capacity Could be quieter when dropping ice.
from Greenville, SC
Well thought out space and storage ideas, innovative interior lighting makes viewing items so easy. Added drawer space is great.And extremely quiet.
Sorry, I want my old Whirlpool fridge back
from Minneapolis, MN
We bought this to replace our ten-year-old fridge, because refrigerators have improved their electric efficiency. The little hose for water dispensing is too short. I can't read the printing on the push-button panel; it's too dark and should be white.The fridge portion is set as cold as possible and doesn't keep stuff cold enough. And, the settings are confusing for temp settings.
from South Windsor CT
I bought my fridge about a month ago and I absolutely love it plenty of space in both the freezer and fridge definitely happy with my purchase
Do Not Buy
By Steve the logical buyer
from Bellevue, NE
Delivered July 31, 2015. Water dispenser did not dispense cold water. Factory authorized service man could not figure problem. Then discovered that refrigerator only at 45 degrees at factory setting. Set as cold as possible and only at 40 degrees inside. Called Whirlpool who said, at that setting, should be 33-34 degrees. No explanation as to why I am getting 72 degree water. It goes back.
from Denver, Co
Our new house came with the new fridge. I was very excited to have the side by side until I realized how much space the water/ice maker took up. We had to buy a small chest freezer for the basement to make it livable, but it might be ok if you don't freeze meals for later and just want a little ice cream stashed away.
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