Average Customer Reviews
Energy Star Rated - No
Need more help?
Like this category?
(based on 1106 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great side by side fridge
I needed something that would fit the smaller space in my 1968 home and wanted a side by side with water and ice dispenser. Though I was partial to Whirlpool since all my other...Read complete review
I needed something that would fit the smaller space in my 1968 home and wanted a side by side with water and ice dispenser. Though I was partial to Whirlpool since all my other appliances are the same brand including the 19 year old fridge I was replacing, I had researched several other brands to see what they offered. After comparing many, I wound up coming back to Whirlpool and almost bought the Whirlpool WRS322FDA. I went and saw one at my local Sears and found I didn't like the mechanical buttons for the control panel and how the upper portion of the freezer was used up by the icemaker which reduced the amount of storage space in the freezer. I looked some more and found this WRS342FIAB. I called Whirlpool to ask if the control panel was electronic or mechanical. They informed me it was indeed electronic. I began researching some more and noticed that compared to the WRS322FDA, this fridge had cold water that dispenses, and a bit more room in the freezer since it had the in the door removable ice bin. I decided to buy it sight unseen and give it a shot. Once I received the fridge, I was very pleased with it. So far it has done well and we enjoy it.The features I like most about this fridge are the electronic control panel, LED interior lighting that fades on, removable ice bin and the extra space in the freezer towards the top where most ice makers take up the room. Though the description or pictures don't show it, mine came with a handy can rack in the fridge door. This was a nice bonus and I use it for those 16.9 oz water bottles that the kids can grab on the go. They fit perfectly. I also like the light that illuminates the dispenser area. Initially I thought you would need to turn the light on each time you wanted to use it (in the dark) and then turn it back off. You can do that, but to my surprise, I found the light comes on automatically as soon as the paddle is depressed with your cup.Great fridge and well worth the extra money for the additional features you get over the WRS322FDA."
Most Liked Negative Review
We are disappointed with the Whirlpool refrigerator we purchased; however, we are not venting about it we are trying to be factual.We purchased our refrigerator/freezer model WRS342FIAM in May...Read complete review
We are disappointed with the Whirlpool refrigerator we purchased; however, we are not venting about it we are trying to be factual.We purchased our refrigerator/freezer model WRS342FIAM in May 2013, the factory promised the seller that delivery was for June 2013, finally delivered August 2013. It is now July 2015 and it died in June 2015, 22 months after install. Cause of death: The cooling closed cycle leaks and can't be repaired. If you perform the aritmetic calculations you will find that the cost to own this machine was over six (6+) times our expected cost using the MSRP published on the Whirlpool website. We did not get a good deal.We purchased this model because we have a limited space for a refrigerator, and it was the only model available at the time that fit the space with the features we want. At this writing it is one of many models available to fit the space and on one appliance rating website Whirlpool is still listed as the most reliable model, so we are still considering the Whirlpool brand.Whirlpool has what they call a "loyalty program" wherein they offer, people like us who have suffered a loss due to their product, a price break if we purchase a replacement unit from them. That includes all of the brands Whirlpool now manufactures. If we take the Whirlpool offer on this model from their "loyalty program" with the five year extended warranty it will be less than fifty dollars less than if we buy it from one of the big box retailers and the big box five year extended warranty program covers more issues. First, the machine has not lived up to our expectations (fact). Our previous experience with refrigerators has given us expectations of at least a decade of service and up to twenty-eight years from a new machine. 22 months does not come near meeting that expectation.Second, the Whirlpool loyalty program is nearly worthless (opinion).Third: if we decide to purchase one of these again, we would buy the five year warranty and buy from the big box retailer because the warranty will be needed and the big box protection program is better than Whirlpool's.
Subscribe to Reviews
Reviewed by 1106 customers
Displaying reviews 1-10
Back to top
Previous | Next »
from Grand Forks, ND
Comments about Whirlpool White Side-By-Side Refrigerator:
All-in-all a great fridge. The freezer door has odd compartments that are hard to use -- wish that was different, but otherwise we love it. It's a great step up from what we had.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
By Denise the cook
from Northport, NY
It's everything a refrigerator and freezer is expected to be. The performance and quality is great. I highly recommend this pretty refrigerator/freezer!
Love my new frig!
from German Valley lL
Love the smooth front and stainless handle don't show any finger prints. Plenty of storage room.
21 Cu Ft 33" sidw by sidw, That's what I got.
from Carrollton, IL
I received this in January 2016. I had a tight space. This fit just right. I like the ice dispenser in the door, but I don't like that I can't get ice when my wife is in the refrigerator, the dispenser shut down when the door is open. I wish there were different controls for the ice and water selection. It has a rolling menu. Other than that, I LOVE this unit. The water disepmser does not seem to dispense cold water. If you have say four glasses to fill the last glass will be cold. The way the line is run lets the water warm up before it gets dispensed. Lighting is AWESOME! Adjustable shelves is EXCELLENT. So far I am very happy with this purchase. I have so far had no problems I have seen some have in the surveys. It is quiet, no leaks, the frozen stuff stays frozen, and the freigerated stuff does not freeze. I did have to adjust the cooling controls differently than the dilivery guys left it, I figure that is expected. I have not had to change the water filter yet, and am curious to see how that goes.
like the lightning
from Ontario, New York
bought a month ago but wish you could make them as tall as our old one was because we lost height in this one.
from Almena, WI
This refrigerator came with our house purchase. It has issues, like 2 of shelves are wiggly taking stuff off. The items on top shelf always hit inside top when taking stuff out.
dependable but poor fit and finish
from Brownfield, ME
I am really frustrated by the misaligned doors that are not adjustable and were sloppily installed at manufacture. Otherwise it is a very well designed and dependable unit.
Bottom Line No, I would not recommend this to a friend
Great Simple Refrigerator
from Honolulu, HI
For someone looking for a good refrigerator with no external ice-maker, this is a good one. I still put in an ice-maker, and as long as you get the right ice-maker kit (for the right refrigerator) it wasn't too bad for even a DIY-fer like myself, and it only took up the top shelf.The only issue I have with the refrigerator is the lighting. I'm glade Whirlpool chose to use LED lights, but with only two light fixtures, it is not enough to light up the entire refrigerator when it starts to fill up; items gets in the way and darkens the interior. It would have been better if they had used segmented LED strips either in the corner edges of the back or in front of the shelves on each side.BTW, I'm replacing an old Whirlpool.
To hard to change
from findlay, oh
Changing between water ice and crushed ice isn't easy to do. You have to toggle through each to get the next selection. there needs to be 3 buttons one for each. The buttons are hard to push also. The temp. selection for the frig. is hard to work with I would rather have a dial with full control.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.