Average Customer Reviews
Energy Star Rated - No
(based on 2579 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
Reviewed by 2579 customers
Displaying reviews 1-10
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from Bryan, TX
Comments about Whirlpool White Side-By-Side Refrigerator:
We bought this fridge over a month ago and we really do love it!
Bottom Line Yes, I would recommend this to a friend
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from Fraser Valley
About Me Casual Cook
Great refrigerator, but the ice maker takes up way too much space in the door. Not enough freezer space due to layout of ice maker.
Works fine. Looks nice but drawer cracked on the first day.
By Mom of 6
from Felton, PA
Everything has been fine about this refrigerator. It keeps our food cold and has enough room for us. Unfortunately one of the drawers cracked the same day we got it. The plastic doesn't seem to be a very high quality.
Well- made appliance
from Dillon, CO
When our Amana died, we needed a quick replacement and found it admirably in a Whirlpool.
Fit the spot
from Macon, GA
Purchased for the break room at out office. So far, so good, but it's only a few weeks old.
Purchased this four years ago and it's JUNK
By Ticked-off homeowner
from Cleveland, Ohio
I've had nothing but water leaks with this piece of junk refrigerator Four years old, and repairman cannot find the problem, but my laminate floor in front of the refrigerator is getting ruined. Turned off water to refrigerator, still leaks water every 7-8 days
Bottom Line No, I would not recommend this to a friend
from Philadelphia, PA
Great features and suits our personal use very well
Just the right size!
When our refrigerator quit we wanted to continue to have a side by side that would fit in our kitchen. We are happy to have found just what we wanted and needed!
Better filter than Brita
Have owned for about a month now. I like the straight forward controls, 3 drawers and long butter tray in door. It makes plenty of ice too. My only complaint is the thru the door ice/water dispenser isn't tall enough for our glassware.
Great So far
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