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Average Customer Reviews
Energy Star Rated - No
(based on 203 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Brightest frig ever
We bought this side by side and was surprised at how many inside lights come on when the door is open. It is beautiful on the outside and even better when the doors are...Read complete review
We bought this side by side and was surprised at how many inside lights come on when the door is open. It is beautiful on the outside and even better when the doors are open. Also has a lot of space to put foods & beverages in. LOVE IT!
Most Liked Negative Review
Poor Design & Function
I decided to replace my 9 yr. old Whirlpool Gold side-by-side refrigerator in February vs. replacing a bad compressor. Now I wish I would have taken my chances w/ the $800 repair instead...Read complete review
I decided to replace my 9 yr. old Whirlpool Gold side-by-side refrigerator in February vs. replacing a bad compressor. Now I wish I would have taken my chances w/ the $800 repair instead of buying the Kitchen-Aid side-by-side Architect Series II refrigerator. I am astonished at how refrigerator design & performance has gone backwards over the past 9 yrs. My Whirlpool had excellent features, ran quietly & served me well until the compressor died. The new Kitchen-Aid makes more sounds & loud noises than a high school band. It really is disturbing. The icemaker is obnoxious both in how loudly it operates & its poor performance in actually making ice - once emptied it takes 48 hrs. to refill itself. The compartments & door bins are a step backwards from the Whirlpool Gold as well. For instance, you cannot store a milk jug size container except in the upper door bins which makes no sense if you have children. Also, the interior shelves on my Whirlpool could be adjusted in 1 inch increments wheras the Kitchen-Aid only has a few possiblitiies for shelf arrangement. The icemaker dispenser makes a mess everywhere especially when using the crushed ice feature. Overall, I would rate the Kitchen-Aid as a piece of junk not worth the money, but I'm not sure what's on the market that's any better.
Reviewed by 203 customers
Displaying reviews 1-10
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2nd New Purchase
from Campbellsport, wi. 53010
Comments about KitchenAid Architect Series II Black Side-By-Side Counter Depth Refrigerator:
I liked my previous Kitchen aid refrigerator so much that my recent purchase was a no brainer.I like the smooth glide of the drawers and smart look!
Bottom Line Yes, I would recommend this to a friend
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Disappointed with Quality
So far we've had two drawers in the fridge and one in the freezer all fail in the same way. The small plastic tabs that attached to the front panels all cracked. For a premier brand I would expect a better design for something that is put under stress every day. I am also disappointed in flow of the water dispenser. It is painfully slow and the ice make is way ridiculously slow and loud.
Bottom Line No, I would not recommend this to a friend
Clean, efficient and a great choice!
By Deb H
from Hartland, Wisconsin
We love the design of our new Kitchen Aid side by side. The clear, clean shelving makes it easy to see everything stocked and makes it easier to be more organized. Quiet, clean, great looking design and our favorite refridgerator by far!
Lots of room and love the lighting inside!!!
from Seminole, fl
Needed a refridigerator as ours went out when we were on vacation (a real mess). So glad we found this one. Suits all our needs!!!
(0 of 1 customers found this review helpful)
from Prescott, AZ
Very loudIce production patheic
Love all the light on the inside! Very happy with purchase.
from Racine Wi
Bought 2 weeks ago. Display on door does everything even dispenses preset amount of water. Overall a great appliance. Would buy again.
Architect Series II
from TEaneck, NJ
Hard to find but matches all other appliances in my showroom kitchen!
(1 of 1 customers found this review helpful)
from Ann Arbor, Michigan
Disappointed with many features of this refrigerator. Cheap, plastic DRAWERS- front facing breaks off when pulled out. This happened in the freezer and the refrigerator, I've had to glue them back together because the plastic tabs are completely broken off. WATER DISPENSER- water is room temperature, not cold. Rust is forming in tray beneath dispenser. ICE MAKER - is very loud. SHELVES- are not adjustable. Kitchen Aid has provided service when requested; however, I would not recommend this product.
Interior Space Design Poor
from Ponte Vedra, FL
Interior space layout does not fit our lifestyle. Too many small height shelves, not enough variety. Limited medium to tall height shelf layout.Exterior strip under outside dispenser show sign of wear too quickly.
Piece of Garbage
from Virginia Beach, VA
I have had this model for a couple of years and I have had to replace water valves, switches, and make various other repairs. I strongly recommend NEVER buy a KitchenAid appliance. Currently, I am one of the myriad of customers who have a non-functioning ice dispenser. I have gone through all the troubleshooting and had two professionals look at it and they cannot fix it. I think KitchenAid should stick to small appliances and get out of the refrigerator business.
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