Average Customer Reviews
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Most Liked Positive Review
Cold fridge, poor design
this refrigerator is very cold, had to move it down to the lowest setting because it was freezing food at the bottom. i have had this fridge since Nov and had to have repair...Read complete review
this refrigerator is very cold, had to move it down to the lowest setting because it was freezing food at the bottom. i have had this fridge since Nov and had to have repair service because the interior water holder froze up and wouldn't dispense water. the other main gripe i have about this fridge is the interior design and the full width pantry drawer. the fridge is designed in such a way that nothing fits, large or gallon pitchers have to be placed at bottom where the slide out drawer is so it will fit. the middle light is inconvenient because tall things won't fit there. the worst design is the pantry drawer that falls off the rails if you dare put too much cheese etc in drawer. it definitely won't hold as much weight as there is space. it is very flimsy, and i have already had the rails and drawer replaced. my belief is that it is a design flaw. the way it is designed this drawer just fits on one shelf and that shelf basically has to be on the top. when the drawer falls off or gets cockeyed, it falls on whatever you have on the second shelf. i also wish the freezer door containers moved. the only design that i have been happy with is the door space and containers. i would think hard before purchasing, as it is not a fun fridge to live with. there was not a floor model for me to see prior to purchase, and even if there had been, actually putting food in and living with it has shown it is poorly designed. the main reason i purchased is because i wanted filtered water, which has been fine except when it froze, and it makes me nervous it will do this again. so far, still under warranty and customer service was helpful.
Most Liked Negative Review
My old Whirlpool "Gold" model was better
While I am certainly happy to hear that this refrigerator is very energy efficient, I am bothered by a few design aspects, which, compared to my 1998 Gold refrigerator, are inferior:Read complete review
While I am certainly happy to hear that this refrigerator is very energy efficient, I am bothered by a few design aspects, which, compared to my 1998 Gold refrigerator, are inferior:The first is, there is no light in the freezer section.. a great disappointment.Secondly, the two freezer door shelves are much too narrow compared to the old one; another disappointment.The "Gold" model had roll-out shelves in both compartments; this has none.The plastic bins are much too flimsy on the doors, and the large pull out drawer feels like it is going to completely fall out.Overall, I'd say this is not an upgraded product.
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needs new design
from Putnam, Ct.
Comments about Whirlpool W1TXEMMWB Black Top Mount Refrigerator:
After having a side by side refrigerator for the past 28 years, I am having a hard time getting used to the old basic refrigerator design. I don't like having to bendover to see what is on my top shelf. Why not just put the freezer on the bottom and the refrigerator on the top? Most people don't use their freezer several times a day, like the refrigerator portion. While shopping for a new refrigerator, it was an emergency because my old side-by-side died. I am on a very tight budget and hadonly so much to spend. Of course the more expensive refrigerators did have freezers on the bottom. Why not make that the standard model, or at least notover charge for that small convenience.After two weeks, I'm still not crazy about my new refrigerator. The drawers are cheap plastic and I'm afraid they are going to break every time I open and close them. My old refrigerator had metal produce and deli drawers. Also, where doyou put eggs in this refrigerator? One last thing, why can't the exterior have agrainy effect as opposed to a smooth finish, which shows every little imperfection.
Bottom Line No, I would not recommend this to a friend
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from Racine, WI, United States
We bought this refrigerator in May of 2013 it was fine at first then started freezing things in the refrigerator. The eggs would be frozen but the lettuce would be fine. It was weird. Dec. 2014 we had someone come look at the refrigerator because the freezer stopped working and they told us the Freon was almost gone. He said it is dead. Wow I am so disappointed in this brand. We thought Whirlpool was better than that. We trusted the brand so much we didn't buy the extended warranty. Very disappointed. Whirlpool never again.
from North Carolina, United States
nice refrigerator, works great, good price, stylish for an ordinary top freezer refrigerator, fits in the location we have perfectneeded a bisque colored refrigerator which are difficult to findwould like to have this unit with a bottom freezer
Bottom Line Yes, I would recommend this to a friend
Great for the room over the garage!
from Stannard, Vermont, United States
Works great in the room over the garage. Just the right size!
from Portland, Oregon, United States
I purchased this refrig. because I was told by several repair people (for my Samsungthat kept breaking down) that Whirlpool & Kitchen Aide is their top picks for dependability, reliability. The reason I can name a competitor is that I am involved in a class action law suit because many people had the same problems with the other brand. My new Whirlpool is spacious, and very lovely. We are really happy with it!
from Wyoming, MI, United States
I bought this refrigerator for work a few weeks ago and we love it so far. It has a lot of different compartments on the door and the drawers move very well. It is very roomy and works great!
Spacious/Both in Fridge and Freezer; Deep Shelves
from Louisville, KY
Sought out this fridge for freezer and interior roominess in addition to an energy savings product. Whirlpool never disappoints! Absolutely love it!
Exactly what I needed!
from Myrtle Beach, SC, United States
I was looking for an additional frig for my garage. This one gave me the right amount of extra storage without being too big. It runs quietly, keeps the temperature just right and was economical too.
This refrigerator makes alot of noise.
This refrigerator makes alot of noise when turning on and off. It also freezes the food in the refrigerator. Only because I have to keep the setting on high so that my ice cubes freeze.
Perfect for me
from Niles, IL, United States
Very happy with this purchase. Perfect as a second fridge.
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