Average Customer Reviews
(based on 153 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
THE LAST VACUUM I'LL EVER BUY
We have 3 indoor dogs, 2 are long hair golden retrievers. We've put up with hair and debris on the carpets because we couldn't find a vacuum with enough suction. Even our $1,200...Read complete review
We have 3 indoor dogs, 2 are long hair golden retrievers. We've put up with hair and debris on the carpets because we couldn't find a vacuum with enough suction. Even our $1,200 Kirby couldn't get the job done. But, when I borrowed my neighbor's Hoover Platinum I knew my prayers were answered! Mine was on back order, but well worth the wait. My carpets look like new again and we've added another golden to the mix! THANKS ABT for great service and the best price [$] devlivered!!!
Most Liked Negative Review
You will be disappointed.
I lke the way it cleans carpets, but only so-so on bare floors. Only two attachments, and light weight ones at that. No wand extention availble so if you have drapes or spider...Read complete review
I lke the way it cleans carpets, but only so-so on bare floors. Only two attachments, and light weight ones at that. No wand extention availble so if you have drapes or spider webs on the ceiling you can't reach them. Also unit is too large to fit under and around furniture, so the lack of an extension for the hose, and a smaller power brush is a very large negative. Apparently the accountants who cut manufacturing costs on this unit never consulted the engineering department about its lack of standard cleaning applications that every home owners uses. For the price and the name I expected a premium Hoover vacumn cleaner, but my older $100.00 Hoover out performed this model, and is built out of more heavy duty and metal parts, with more cleaning tools and a longer hose. I don't advise this unit for anyone who wishes to clean their home. Its like a car with no doors, seats, window glass, or hood or trunk lid. The basis rug cleaning works, but nothing else works properly because of lack of good design.
Reviewed by 153 customers
Displaying reviews 1-10
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from South Jersey
Comments about Hoover Platinum Collection Cyclonic Bagless Upright Vacuum:
This the dirt cup is already broken after a few months of use. A small plastic piece broke off of the bottom and cannot be repaired. It is also almost impossible to clean the dirt from the inside of the dirt cup area.
Bottom Line No, I would not recommend this to a friend
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Happy rug - hot cord
from Colorado Springs, CO, United States
I purchased this vacuum used from a thrift store for my father in law. My husband and I made sure the belt was good, no clogs in the hose, etc. It's a spectacular vacuum, it really does do woneedful with pet hair and fine dirt. I did, however, notice that if it's been running game for a little while (I had it running for a bit because I had to go over our large are rug a few times because it was quite dirty) the cord gets really hot because of its placement so near the motor. I didn't have the cord fully unwound though (it has an awesome super long cordistance and I didn't need the full length). I don't Have the book because I got it used, but, if it's not already in there, maybe put a warning in the book that says to fully extend the cord so it doesnt get hot? Or not to run it for extended tI me so the cord doesn't get hot? Or, I don't know if it would be possible, as I don't design vacuums, but make it so the cord winder is above the dirt cup, it won't be as close to the motor and won't get hot. Also, it wasn't a problem for me and I actuallyLIKE that it's a bit heavier, but it might be to heavy for my father-in-law.
Bottom Line Yes, I would recommend this to a friend
My favorite appliance
from Detroit, MI, United States
I LOVE this machine. I have purchased them for myself and family members. Great on pet hair. The attachments do their jobs, including the very cool crevice tool.
from Nashville, TN, United States
I love this vacuum. This vacuum is very powerful and rewinds the cord. I have purchased many vacuums and this one for monthly maintenance is a dream, the takeoff and put back together is within minutes
It has some very good features
from PA, United States
I bought this 9 months ago, love it for every room but living room and hallway. Got new carpeting (Tigress) and even at the highest setting, its very hard to push through. I do use it for my bedrooms and I love the furniture attachment. All in all it really picks up, even better then my dyson.
Cleans the Carpet!
from Watervliet, NY, United States
Gives the carpet a good cleaning. My carpet looks fresh again!
Inadequate Height Adjustment
from southern california
Works great and well designed with the exception of height adjustment. Does not go hi enough for deep carpet making it difficult to maneuver in deep carpet. Brush roller is buried too deep in carpet pile; won't adjust any higher.
About Me Frequent User
Had a problem with the dirt cup.Called Hoover and asked for a replacement under the 6 year warranty and they offered me a choice of replacement vacuums for the warranty as it was discontinued.Had to prove ownership with receipt and a copy of the warranty manual.When I originally invested in this cleaner it was an open box at a retail store. I compared it to a Dyson while actually plugging both in and vacuuming a carpet in store.The Hoover picked up dirt better.When I brought the cleaner home I noticed the agitator belt was broken.Got that fixed and was really amazed.I fixed the dirt cup and am a very happy owner again.hoover is the best
By Big Bob
I have had my Hoover Plat for about 5 plus years. Great vacum would recommend it to anyone. I have 2 cats and 2 dogs and this vacum has down its job keeping up with all the hair. I'm in the process of getting a new brush and belt. To keep running at its peak performance
Too heavy and bulky
By Mrs Ed
from Costa Rica
I bought this a few years ago, and several parts have broken, and I feel like it's named completely wrong - "Agility" does not describe it well, since it is heavy and bulky.
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