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Most Liked Positive Review
Worth Every Cent ... Really!
First, a disclaimer of sorts â€¦. I'm a long-term, died-in-the-wool Hoover evangelist. No, I don't work for Hoover, but I've always used them religiously for over 30 years....Read complete review
First, a disclaimer of sorts â€¦. I'm a long-term, died-in-the-wool Hoover evangelist. No, I don't work for Hoover, but I've always used them religiously for over 30 years. I've tried switching off to other top-of-the-line brands, but I always return to Hoover for their unsurpassed cleaning power and reliability. That does not, however, mean they were perfect.â€¢ The Hoover WindTunnel U6439 bagged upright that I've had for the last several years would suck up a Buick. Unfortunately, it also rivaled a Buick in the weight category. Although it's supposedly a "self-propelled" model, I felt like I had to go into training in order to vacuum my house. It became something I would put off because I wasn't sure I had the strength to wrestle this bulky beast all over my house. â€¢ The WindTunnel controls which allow you to change the brush height from carpet to floor were manual, hard-to-move levers on the brush housing which required you to shut the machine off in order to properly manipulate them. â€¢ The HEPA filter on my old WindTunnel seemed to work only for the first few months. After that, all manner of airborne particles would fly around as I vacuumed, even after I cleaned/replaced the filters.â€¢ Lastly, noise of my previous WindTunnel was something akin to a jet taking off.When I saw a TV commercial for the Hoover Platinum series machines, I was definitely intrigued. I loved the idea of getting two separate vacuums together for one price (brilliant marketing idea there, Hoover). But I was skeptical; could the power of a Hoover truly be housed in something that weighs only 11 pounds? I'd tried other lightweight vacuums in the past and their suction was dubious at best. I made a beeline for the Internet to start researching. Over a couple of days of intensive reading (yes, I'm very thorough), I decided to continue my trust in Hoover and took the plunge. Both machines come packaged together in a single tall box which was waiting for me on my front porch when I got home from work. The first thing I noticed was that I could actually lift the entire box into the house without grunting like a Sumo wrestlerâ€¦ that was promising. After removing everything, I was stunned at the weight â€¦ or lack thereof â€¦ for both machines.The physical appearance is very appealing; the upright is sleek and slim with a 35' long cord, and the canister has tools-on-board, along with an ingenious shoulder strap so you can "wear it" while you vacuum. You will be stunned by how little these machines weigh â€¦ a child could easily lift them both. But could they clean?When I fired up the Platinum upright, the word that kept coming out of my mouth was WOW. First off, no more jets taking off in my living room â€¦ just a pleasing HUM. Second, this impossibly lightweight wonder gives a whole new meaning to the term self-propelled. It seemingly FLOATED over my carpeting all on its own, while still having the suck-up-a-Buick power I expected from a Hoover. It cleaned better in one pass than its older U6439 WindTunnel behemoth cousin did in several passes. I was picking up stuff I didn't even know was there. How about making a pass underneath your bed, or behind your dresser that you haven't moved since you moved in 15 years ago? It was astonishing how well this machine worked in just one pass.I have a rather large, bulky throw rug in my kitchen that I had been preparing to replace because it had become so un-vacuum-able in recent weeks. The Platinum upright made it look brand new. And hallelujah for a TRUE edge cleaner! Everyone claims to have edge cleaning ability on their uprights, but this one truly delivers on the promise. Think about those sneaky areas in your house where all sorts of stuff lingers â€¦ like that dead zone along the baseboards tucked up under the bottom of your kitchen cabinets where they meet the kitchen floor. This Platinum upright sucked up all that debris immediately â€¦ right to the edge. The maneuverability of the Platinum upright is astonishing. It truly is as light as Hoover claims and it moves as easily as a Dyson. The upright portion of the machine lowers completely parallel to the floor so it really can move under coffee tables with ease. It also moves from carpeting to floors effortlessly with an intelligent, lighted, fingertip control right up there on the handle. The HEPA filtration is light-years ahead of my previous WindTunnel â€¦ think HEPA with a Hemi under the hood. Yes, I know that bags are expensive, but you can find discounts if you search online and buy in bulk. Plus, I don't mind paying for a product that truly works â€¦ these bags, and this new Platinum HEPA filtration system, truly work. No dust or other airborne nasties were visible anywhere.The Platinum canister has a carrying strap, which makes so much sense. The maintenance crew who cleans my office building uses strap-on canister vacuums and I always thought that was such an intelligent design â€¦ now, I've got my own. And all the tools are right there attached to the unit, ready and waiting for you. I toted that canister all over the house, cleaning window sills, ceiling corners, air conditioning vents, everything! Then I walked into the garage and started cleaning the inside of my SUV. It's quiet, powerful and incredibly portable â€¦ the best "canister" I've ever used.In my first test run of this Hoover Platinum "vacuum system," I found myself LOOKING for stuff to clean; I couldn't get enough of it. The Hoover UH30010COM Platinum is, quite simply, the best vacuum PERIOD I've ever owned. I absolutely LOVE this machine â€¦ and to get 2 vacuums â€" an upright and a canister â€" for the same price just makes terrific economic sense. It has extraordinary power in a relatively quiet, sleek, lightweight package that doesn't leave me feeling deaf, sore and exhausted. Bravo, Hoover!Run, don't walk, to get the Hoover UH30010COM Platinum vacuuming system â€¦ you will not be disappointed.
Most Liked Negative Review
Nice vacuum, when it works....
I bought a brand new house and decided to treat myself to a brand new vacuum. The local retailer (nation-wide department store, begins with "S") had this model cheaper than...Read complete review
I bought a brand new house and decided to treat myself to a brand new vacuum. The local retailer (nation-wide department store, begins with "S") had this model cheaper than the internet price so I bought it. I LOVED this vacuum. I LOVE a clean house. It was not long before the machine would cut out and stop. I would turn it on and vacuum again and it would cut out. Thinking it was in need of another bag I changed them out. No use. It kept doing it. As the vacuum was only 6 months old I brought it back and demanded a new unit or my money back. The young guy had no problem with handing me a box with a new unit ( I now have two of the small canister vacuums that come with it). So now it is another 6 months down the road and this new unit is doing the same thing. My husband took the unit apart, researched the issues, and discovered it is the thermal fuse. The instructions say to let the machine cool. That does not work. There is NO dust or dirt on the motor, the belt looks new, the bags are empty. So obviously it is a poorly designed fuse. DO NOT BUY THIS MACHINE. A machine for almost 400 dollars and this is the aggravation I get? A vacuum that works great the first few months. After the Christmas holiday I will again take this to the store to see if they will replace it. If not, I will go to another brand. Sorry Hoover, your made-in-China technology just can't handle my need to vacuum 5 times a week.
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Reviewed by 219 customers
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from Chicago, IL, United States
Comments about Hoover Platinum Upright Vacuum With Canister:
On my second one. First one wore out I guess, needed new carbon brushes. seemed like a premature death IMO. Second one is flashing check bag light for no reason and will not run, seems like an electrical circuit board problem. Too bad because when it does work it has good power. Done me thinks with this brand!
Bottom Line No, I would not recommend this to a friend
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Canister Not Powerful
from Greenwood, IN, United States
Just received the Hoover Platinum bagged upright and canister. The upright does ok., but very disappointed in the canister. Doesn't clean much at all with the floor attachment. It seems with the longer extension there's not enough power to pick dirt up off the floor. Was only using the cannister in my small laundry room. I even tried it without the extension with no good result. Any suggestions?
Replacement of 20 year Hoover
My origin Hoover survived so well, I had to replace it with another when it finally died. I chose the two-piece set to get a lighter option and the quality I had always known. I like the old-type bagged vac. Miss the power assist. The canister is light but I haven't gotten used to it yet. Seems good so far.
Bottom Line Yes, I would recommend this to a friend
from Connecticut, United States
This was a pretty effective vacuum while it lasted. Handle broke off less than a year after the 5 year warranty period ended. Others have mentioned this as well. So if you are ok with a 5 year life, it's not a bad product.
Best vacuum l ever owned in 50 years.
from Las Vegas, NV, United States
Used a lot of expensive vacuums, but this a great value for the performance and quality.
Love a Two-fer
We got tired of the bagless vacuum we had and bought this two for one vacuum. The canister is great for the hardwood, walls and ceiling, and the upright for our area rugs. Both are lightweight and the dust stays in the bag.
from Springfield, PA, United States
I bought this vacuum about 7 years ago and have loved it up until today. The handle broke! I think it must be a bad design as I have read enough reviews from people with the same problem. I bought a Hoover due to its name and history and have to say I am disappointed that a higher end vacuum handle would just snap without reason.
Sucks dirt and sucks in quality
from Denver, CO, United States
Had it for 3 months and the handle just broke. Don't even want to wast my time going through warranty process.
True Air Quality in one piece.
from New Bern, NC, United States
Light. Easy to use. Hardwood, Tile, Carpet & Rugs. Stairs. Low setting so you do not suck up your rugs. Canister is so powerful. Bags seal themselves when removed. Very clean disposal. The bags last me an average of 2 months with 3 dogs, 2 cats, 4 children in a 1,900 sqft house and I vacuum every other day.
Good vacumm with bad drive belt.
from Portland, OR, United States
Only had the vacumm one month and already the drive belt came apart. I'm hoping this was a flaw with this particular belt and not a continuing problem. Replacement belts are not cheap. Also, it is curious that the same replacement belt can be purchased online at Amazon.com far cheaper than through Hoover.com
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