Average Customer Reviews
(based on 57 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Decent microwave for the price
Decent microwave for the price. Not the quietest, but not the loudest either. Have had for 3 weeks and (touch wood) have had no issues with it. Fairly easy to install. ...Read complete review
Decent microwave for the price. Not the quietest, but not the loudest either. Have had for 3 weeks and (touch wood) have had no issues with it. Fairly easy to install. Seems to stay clean outside and everything is simple to operate. Watch the reheat button as it really tends to heat things quickly and slightly overdo them, but that is minor. I don't use the microwave for much more than reheating or the occasional defrost (works nicely) or to do veggies(came out fine), but it works great so far.
Most Liked Negative Review
Stops working just outside of warranty
This microwave slowly stopped working, and the magnotron completely gave out approximately 1 year and 4 months after installation. After speaking with Whirlpool customer service, they will NOT stand behind their product, only...Read complete review
This microwave slowly stopped working, and the magnotron completely gave out approximately 1 year and 4 months after installation. After speaking with Whirlpool customer service, they will NOT stand behind their product, only feeding me the same line of "you should have bought the extended warranty." Service + the part would almost equal what I paid for the microwave initially. After purchasing a new home, with a lot of whirlpool appliances, the fact that they did not step up to help us out or keep a loyal customer infuriates me. Do not buy this product. If you have, I hope your microwave doesn't suffer the same fate as ours.
Reviewed by 57 customers
Displaying reviews 1-10
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Serious flaw in door construction
By Disappointed Debbie
from Cherokee, IA
Comments about Whirlpool WMH2175XVB Black Microwave-Range Hood Combination:
When I first purchased this model, I loved it. However, shortly after the warranty expired, the door frame started cracking below the window glass. There are numerous cracks all the way along the frame. I have never slammed the door so I don't feel like I have abused it. I recently boiled a pot of water on the stove to blanch garden vegetables, and noticed there was moisture between the glass panels in the door even though I had the exhaust fan running. Shortly after, the border around the edge between the glass panels (not sure what it is made of) started breaking apart and peeling up. It looks awful. A replacement door costs in the range of $175. I might as well buy a new microwave, Apparently this is a common problem from the numerous complaints I've read about online.
Bottom Line No, I would not recommend this to a friend
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from Lake Havasu City, AZ
I've had this microwave for 3 years and have enjoyed the ease of use and consistency. My only gripe is the incandescent bulbs and no availability of LED replacements are available (yet?).Bright LED's would be an improvement that I can get behind both from cost-of-use and light intensity.
Bottom Line Yes, I would recommend this to a friend
from Weatherford, TX
We have had this just two years. The handle broke the first year. We glued is back on. The front bottom part of the door plastic has now broken. The turning motor is making a lot of noise.
from Minneapolis, MN, United States
I purchased this product 2 years ago after the 1st whirlpool microwave we bought went out after 2 years. Same problem on both. Heating element . i am so very disappointed with whirlpool products.
Easy to use, mod. cost, but!
from Pinellas, Florida, United States
Keypad difficult to see without lights. defrost not accurate
A Best Buy for the money
from The Villages, FL, United States
We purchased this microwave oven as part of a suite of new major appliances with a kitchen remodeling. The modern and clean look plus matching it to a new gas range has brought many positive comments from the visitors to our home. It has all the features we want plus it's beautiful.
from Charlotte NC
This microwave performs just as advertised and is easy to use. I would like to see a better plastic grill at the top of the unit. Maybe it shouldn't be plastic. It is broken already after a very short time in our home. Some improvement there would be nice. However, this does not affect the operation, which is outstanding.
(1 of 1 customers found this review helpful)
Loved it but it's dead at age 3
from Rochester, MN, United States
Bought in April 2011. Died in August 2014. Very disappointed.
from Tobyhanna, PA, United States
I had purchased this a month ago and it is the best thing that I did. It was easy to install, and simple to use. Could not be happier on this investment.
Microwave will last but door will not
from Albuquerque, NM, United States
A little over a year with the new microwave and the door cracked at the handle. Spent a couple hundred on a replacement door and after 1 1/2 years of being careful with opening, the replacement door handle is cracked.
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