Average Customer Reviews
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Style and Design
Motor And Agitator
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(based on 99 reviews)
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Most Liked Positive Review
I can't say enough great things about this washer. You can fit an insane amount of towels in there and it also accommodates my king-sized comforter. Sometimes I just stand and stare in amazement...Read complete review
I can't say enough great things about this washer. You can fit an insane amount of towels in there and it also accommodates my king-sized comforter. Sometimes I just stand and stare in amazement while it's running. It's so quiet that you forget you're even doing laundry. I also own the matching gas dryer, which is stacked on top of the washer. I have been incredibly impressed with my LG products and can't say enough great things!
Most Liked Negative Review
Shake, rattle & roll!
Do NOT buy this washer unless you can put it on a ground floor (NOT over a basement) in your house. Our washer hook-up, unfortunately, is on the main floor of our...Read complete review
Do NOT buy this washer unless you can put it on a ground floor (NOT over a basement) in your house. Our washer hook-up, unfortunately, is on the main floor of our house above the basement. We have tried every fix available and nothing has kept it from shaking the whole house and moving all over whenever it goes into the spin cycle. I'm sure it would be fine in the basement or on the ground floor of a house without a basement. It does a good job of getting the clothes clean. It's just frustrating to have to live with the rattling, moving and sound effects. I would only recommend it under the above-mentioned conditions.
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Reviewed by 99 customers
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(1 of 1 customers found this review helpful)
Shakes and Breaks
from Minnesota, USA
Comments about LG WM2301HR 4.2 Cu. Ft. Wild Cherry Red Front Load Washer:
Owned for four years. Problems from day 1. I had two repair men out in the first month to find out why it shakes my whole house; still a problem. Main computer went out year two along with the bearings and door lock; not covered by warranty. Stinks like mildew though I clean and air out the machine after every use. Ties clothes into knots; literally. Does a poor job of removing pet hair. It does look nice in the laundry room but I think it will look even better on my curb next garbage day.
Bottom Line No, I would not recommend this to a friend
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Bearing problems after 2 years
My washer started making a very loud noise during the spin cycle. After calling LG's customer service I was told it was a bearing issue and that it was not covered under warranty. The motor is covered for 10 years, but the bearings or anything else for 1 year. I have noticed that this problem is a trend with all LG front load washing machines. The cost to replace the bearings is anywhere from $350-$500. So most technicians won't even replace the bearings. They recommend just throwing it away and buying a used one. Used ones are selling for $350. I would highly recommend buying the "In Store" warranty if you decide to buy this
Loving my new washer
I am loving my new shiny red washer. It looks too good to be stuck in the laundry room. I am pleased with the job it does and love the way it sings to me when it is done. My family has joked that it sounds like the ice cream truck is coming.
Bottom Line Yes, I would recommend this to a friend
Best Purchase Ever!
from Troup, TX
I just love this washer, I bought it in April 2010 and it never seems to amaze me what it can wash and how clean everything comes out. It is very easy to use and it doesn't have that loud buzzer going off when it's done....IT Sings to you when it's done. I highly recommend investing in this washer. Thanks LG for all your wonderful products!
Overall this washer is eay to use and more effiicent as compared to my old washer. would definitely recommend and buy LG in the future.
Looks Great, So Do My Clothes
from Gainesville, FL
I have enjoyed using this machine. I hope to get many years out of it. The settings are pretty easy, and it does a nice job.
Have had issues with balance. It has been balanced professionally and still wants to move and jump around. Service provider told me this type of washer is recommended for a slab floor not a crawl space floor. We had the controller board replaced after 6 months because the power came on by itself once as well as not come on when the power button was pressed a couple of times. If it happens again, we will call in a service request again.
Had the washer for almost a year now and it has worked great. Very easy to use. The one thing I'd point out is to take the time to read the manual on how to clean the washing machine so that you preserve the life of your washer.
State of the Art Equipment!
from Edmond, OK
We love our new washer and dryer! The red color really pops and is almost a decoration in itself. After a little excitement first getting it home (not removing the shipping bolts sounded and looked like a helicopter trying to take off in the laundry room!) it is the best washer we have ever owned. It fits an insane amount of laundry and is so smooth and quiet! No complaints!
from Utica, NY
The LG washer has been one of the best washers i have ever had. You fill it, walk away and wait for the music to play (load is done).
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