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(based on 112 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
A great OTR microwave
This is my 4th Frigidaire major appliance that I've bought at Best Buy. Each previous experience reinforces the subsequent purchase and I must say that a month in... this microwave is no...Read complete review
This is my 4th Frigidaire major appliance that I've bought at Best Buy. Each previous experience reinforces the subsequent purchase and I must say that a month in... this microwave is no different. If I find a brand I can stick with, I'll do it. This microwave replaced a 20+ yo Kenmore and am sold on the ease of installation and features for the money. The design is spot on for ease of cleaning and use. I can accomplish the same tasks with 1-2 fewer keystrokes. The snack menu has all the favorites... especially the one for popcorn works really well... no guesswork on timing. The only downer is that I'd agree that the handle is a little wide, but it's got heft to it for the long haul. I looked at Fridge's other less expensive models before deciding on this one. It's going in the house for a long time and I didn't want to skrimp... glad I chose this one. I'd recommend it highly!
Most Liked Negative Review
Horrible User Interface
Unfortunately, it is impossible to check out the user interface of a microwave in the store. If it were possible, we would never have bought this piece of junk. I do have to...Read complete review
Unfortunately, it is impossible to check out the user interface of a microwave in the store. If it were possible, we would never have bought this piece of junk. I do have to admit that the basic requirements of a microwave that it heat things and cook things are handled competently by this unit. However, whomever designed the user interface obviously never used the unit. For example - 1) One thing that many people use a microwave for it to warm up a cup of tea or coffee. This unit does not have a beverage warm button. It has lots of other useless buttons but no beverage button. The closest you can come to beverage button is to press Reheat and select the #2 option which is for soup. However, you need to go to the manual as there is nothing on the unit that said that the #2 option is soup. 2) The way you reduce the power level of the oven is insane. To set the microwave in my other house to 30%, you hit 2 buttons - power lever, then 3. On this piece of junk you have to hit the power level button 7 (yes 7) times as each press of the power level reduces the power by 10%. This is OK if you want to use 90% power as this requires that you hit the power level button just once. But what if you want less than 90% power. You have to hit the power level button over and over and over again. 3) The "add 30 seconds" button does not work in all modes. You can add 30 seconds to a pre-entered cook time. However, you can not use the 30 second button for predefined cook types such as popcorn. Often when you are doing microwave popcorn, the automatic timer is not quite enough and you have to add a bit of time to eliminate "old maids". The add 30 second button does not work in popcorn mode. The the unit automatically stops, you have to completely restart it. This microwave is a poorly designed piece of junk. Do not buy it.
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Reviewed by 112 customers
Displaying reviews 1-10
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Worked for a couple of years...then died
Comments about Frigidaire Professional 1.8 Cu. Ft. Over-The-Range Microwave In Stainless Steel:
The microwave worked fine for 24 months, then died. I'm replacing it with another brand, will not buy Frigidaire again. I thought I could get at least 5 years out of it - Nope.
Bottom Line No, I would not recommend this to a friend
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ok not awesome
I purchased a home with all Frigidaire appliances. I needed to replace the existing fan with a microwave/fan combo. Because I wanted all of the appliances to match I stuck with the Frigidaire brand. I was a week away from the 1 year warranty expiring and the heating unit went out..... I have never had a microwave with issues before, NEVER!!!!!
I really love the sensor cook setting, it is amazing.
Bottom Line Yes, I would recommend this to a friend
Not user friendly
Too many buttons to push to change power levels. Not enough choices for other auto cook or warm options. Popcorn option doesn't allow sufficient time to pop the majority of kernels in the bag.
Microwave is great but I have the second one as the first one "died" two weeks after the one year warranty expired. Hope this one does better.
A Microwave is a Microwave!
Love our new microwave, it looks good, and functions are great
My microwave just stopped working and I am in the middle of waiting to have it fixed
By Lorenzo Chavez
Approximately two or three months of owning this product it broke. According to the technician several parts broke. It took approximately three weeks to receive the parts and another week for the technician to come install the parts. The service I received from The Old Guys was less than exemplary. I had to call them for a status on the repair. I was not afforded the courtesy of a phone call to let me know they were waiting on parts and that it would take as long as it did to receive them. I call Frigidaire to check on the part and to my surprise it was in stock. I called The Old Guys and informed them the parts were in-stock. After they received the parts, it was approximately a week to get the technician over to install the parts. The day he was scheduled to come I received a phone call from their office to let me know the technician's truck had broken down and would have to schedule me for the next day, a Friday. Somone stayed at my home to wait for the technician on Friday, but he never showed up and again, not even the courtesy of a phone call. I called the company, but they were closed and I never received a phone call to apologize for not showing up on Friday as I was told. This service is unacceptable!
We love our Frigidaire Microwave. We had a Frigidaire for 15 years and loved it and so we decided to stay with Frigidaire. I would highly recommend it.
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