Average Customer Reviews
(based on 46 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Love this microwave!!!
When researching the best microwave to obtain for our office of 45, I focused on customer reviews. Aside from noisy door closing, this unit yielded great reviews. It fits in and looks great...Read complete review
When researching the best microwave to obtain for our office of 45, I focused on customer reviews. Aside from noisy door closing, this unit yielded great reviews. It fits in and looks great with our other stainless appliances. I would purchase this unit for my own home! The sound from the door is NOT a problem. Otherwise the unit works well and everyone is pleased with it!!!
Most Liked Negative Review
You get what you pay for.
This microwave came recommended and the price was good. The unit cooked food nicely. However, shutting the door always seemed to be hard and unnecessarily loud. Also, the features on the keypad...Read complete review
This microwave came recommended and the price was good. The unit cooked food nicely. However, shutting the door always seemed to be hard and unnecessarily loud. Also, the features on the keypad were lacking. For example, I could really have used the "Cook 2 minutes" or the "Cook 3 minutes" or even the "Add 30 seconds" functionality of other microwaves. After about a year, the unit seemed to get harder and harder to close. The light would stay on so we knew it wasn't shut. If you slammed it hard enough, it would close completely, the light would go out, and sometimes it would allow me to heat items. I eventually developed a system to get it to shut so that I could heat items. But the rest of the family could never master the "trick" to get it to start. So I finally broke down and dug into the unit. Being a handy-man, I figured at least I could see what was preventing it from shutting. It wasn't hard to get access to the inside. The cover is easily removed with 5 screws. It just pops off sort of like a PC case. Once the cover is off, it is plain to see the problem: the piece of metal that holds the latch switch flexes too much and allows the switch to twist out of place. Thus, it becomes harder and harder to get the door to close enough to engage the switch. I ended up twisting the metal slightly more than straight back into place. I overcompensated so that when the door shuts, it will find the latch ready to accept it. It still flexes slightly so I think it is just a matter of time before it again becomes a problem to shut the door. But at least I know I might be able to fix it. Thanks for reading.
Reviewed by 46 customers
Displaying reviews 1-10
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Comments about Panasonic Stainless Steel Countertop Microwave Oven:
I've had my microwave for only a few months and it is giving me problems with the door/start feature. It takes numerous tries to get the oven to start until I have to more forcefully shut the door.
Bottom Line No, I would not recommend this to a friend
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By Unsatified user
from Stuart, VA 24171, USA
door will not close, should have been recalled or addressed
JUNK - STAY AWAY
By The Gas Man
This microwave looks nice and is large but it died after 13 months. Just after warranty expired. Do not buy this unit.
(1 of 1 customers found this review helpful)
Short lived microwave
from Portland, OR
DO NOT GET THIS MICROWAVE. I bought only two years ago and I already have to replace it or pay for repairs. Its funny that right after the warranty expires my microwave brakes. The door sensor stopped working so the microwave wont work thinking the door is open when its closed. I have never has this problem with any other microwave but this one has issues. I am not the only one who had this problem a family member of mine has same the issue.
Dead after two years
from Philadelphia Pa
Looked nice, had great features and easy to use. But it only lasted two years and we probably only used it about 15-20 minutes a day.
Door latch - heed reviews!
We purchased this model in April 2013 - it is now September 2014, and the door latch mechanism requires excessive force and multiple tries to latch properly. Shame on me for not heeding other reviews stating this problem last year - I thought for sure we could prevent latch issues just by using extra care. "Extra care" is not possible with such a hard-closing latch.The other features work well but become useless without a safe, reliable door latch. We will be purchasing a different brand if Panasonic will not produce a solution to this basic problem.
Great while it worked
from quebec, qc
Worked perfectly for 30 months and now I need to buy another one. It was great while it lasted, but I was hoping that it would last longer
Has worked PERFECT
from Weiser, ID
Had this microwave for a year. VERY LARGE. No issues in any way. Would buy again.
Bottom Line Yes, I would recommend this to a friend
Doors Don't Close
By 84 QS
from Atlanta ,Ga.
After 21 months door want close. So now this goes in the dumpster.
(2 of 2 customers found this review helpful)
Broke after 14months
It just broke after 14months, looks like inverter circuit failed.
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