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(4 of 4 customers found this review helpful)
About Me Casual Cook
Comments about Frigidaire Gallery 24" FGBD2432KB Black Built-In Dishwasher:
We bought this product in March. I have a mixed feeling because it was very quiet and cleaned VERY well. However, we wondered what the control panel was showing because it was always "99", then counted down without any pattern. In September, we started to hear weird noises. In October, it wasn't cleaning well and water was not draining. A service technician came out from Abt and said that the panel was supposed to show the temperature inside and some parts was broken that had to be ordered. It's only been 6 months since the purchase, and it seems like the display wasn't working in the first place. We lost the faith in Frigidaire brand, and it gives us chills and anger that this could have happened a day after the warranty expired. The only reason I give two stars instead of one is that it was a fantastic product until it happened. Gotta be fair. However, reliability is the key to durable goods. We purchased Frigidaire grill, fridge, and the dish washer. We just bought an additional house, but we will not be purchasing any Frigidaire products from this experience.
Service and delivery comments:
Aside from my negative review of the product itself, I would emphasize that Abt's customer service and repair service was very good. I've never had to use it before, but I was extremely happy about how they handle it. So Abt's service was 5/5.
Bottom Line No, I would not recommend this to a friend
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