Average Customer Reviews
Energy Star Rated - No
(based on 41 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Ever since we own this product our energy bill went down by almost 50%. The only thing I would like different is the choice of temperature settings for both the freezer and fridge, there...Read complete review
Ever since we own this product our energy bill went down by almost 50%. The only thing I would like different is the choice of temperature settings for both the freezer and fridge, there are just a few and not a lot of choice specially for fridge I think it should go lower.
Most Liked Negative Review
Do Not Purchase this Refridgerator
This is the worst appliance we have ever owned. The icemaker is too noisy. The ice cubes continually jam so we have to keep the setting on "crush" The ice bin...Read complete review
This is the worst appliance we have ever owned. The icemaker is too noisy. The ice cubes continually jam so we have to keep the setting on "crush" The ice bin Never fills up even when you have it set on "ice Plus". The water dispenser is a MESS! If you are not "aware" of the correct button to push you end up with wet feet and water all over the floor!! We wish we had never purchased this refrigerator.
Reviewed by 41 customers
Displaying reviews 1-10
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Bad ice makers
By Joe Linda
from Pickerington, OH, United States
Comments about LG 26.5 Cu. Ft. Side By Side Refrigerator In White:
Realizing that the appliance is 5 yrs. old, we had service on the ice maker, better for 1 mo. then doing the same thing again, overflowing water into the freezer.
Bottom Line No, I would not recommend this to a friend
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Poor Water dispenser design and overall quality
from Austin, TX
I purchased this product new from one of the home building supply stores. The water dispenser has always been an issue from day one. It spews water on the floor even after we have gotten use to the design. The flap in the ice dispenser sticks open and causes frost build up in the ice chute which causes ice jams. We have also had issues with the water line freezing up inside the freezer door. This happens constantly and adjusting the freezer compartment temp doesn't really help. The original freezer door started leaking and you cannot just replace the water line. You have to replace the door. I have replaced the freezer door and that was not cheap. Now a year later the same problem with the replacement door. We are now looking for a replacement for a 4 year old refrigerator. I can tell you it won't be an LG model.
Product not a good long term investment for us
from Bedford, VA 24523, USA
Product has had issues with the ice maker feature and freezer area. Fan noisy, and ice/water leaking down the inside back of the unit - freezing products. Seal on the freezer is not adequate, and doors on the refrigerator and freezer take special attention to ensure they are closed all the time. Has been a dissappointment. Warranty and extended warranty have also been dissapointments, as the authorized service representatives have not been knowledgable enough to bring the isues to resolution. No good experience to recommend or purchase LG brandto anyone.
have had this model for 2 years now. own other LG products but this model i would not recomend. its very noisy. the water line in the back had come lose. tighten the screws and its ok now. Nevertheless it concerns me that it happend. Good lighting inside. Some what disapointed in LG for this particular model.
Water from door all over floor!
from Dunkirk, NY
This refrigerator is awful if you want water and ice through the door. The water shoots out past the tray where you place the cup and you have to place it strategically to keep this from happening. Also, if you're not careful the water will stay on. It's supposed to be an option, push at the bottom and get constant stream of water; push at the top and the water stops when your glass is full. Well...it doesn't work all the time. Then there is the ice, yes it crushes ice and keeps on crushing until you open the door because it gets stuck ON. You have to have longer fingernails so that you can get it under the lever and pull it out to stop the crushing and crashing of ice all over the floor! Oh, and these features of locking on the water and ice are NOT indicated on the refrigerator. I've had this refrigerator for a few years and my family has learned how to not have a disaster all over the kitchen floor...BUT, when guests go to use these features they are surprised by the onslaught and embarrassed because they made a mess. This review has been prompted by the latest guest disaster and I advise if you are going to spend this much on what should be a fantastic product...pick a different one.
from Gilbert, AZ
Before making this purchase I looked at ALL of the options out there and for the price this fridge has the best combination of style, features, and function. Plenty of space that is semi-customizable. Controls are easy to use and the fact that you can turn the alarm feature on and off is a BIG improvement over ealier models. I'm not sure the "seperate" ice and water dispenser functions are the greatest only due to the fact that guests and those unfamiliar with the feature tend to splash water all over when they are only trying to get ice. I also notice that some liquid items stored on the top or middle shlef close to the freezer side of the compartment also tend to ice over. Maybe it's just a matter of getting my temperatures set properly. Overall I love the look and usability of this fridge.
Bottom Line Yes, I would recommend this to a friend
from Butte, MT
Great frig. Worked great and the ice crusher is wonderful. The doors close almost automately and the frig keeps stuff cold. Looks nice too. My only issue is with the water and ice maker. The ice maker sometimes leaks a little water and the ice builds up in the ice tray that needs to be cleaned out every once in a while. The water is not very cold, but with a cool ice crusher, who needs cold water. Other than that small issue, no complaints.
from Texarkana, Arkansas
Received this fridge as a Christmas present last year to replace an oldie that was on its last legs. Almost been a year and Im still in love with it!! Ive got a toddler, so Im forever wiping off fingerprints, but that's an easy fix. There's plenty of room for all my stuff and then some (even if I throw a dinner party and there's tons of leftovers). Only negative would be the noises that we sometimes hear it make in the middle of the night but it's nowhere near as loud as our oldie. Great fridge!!!
(1 of 1 customers found this review helpful)
Classy and Complete
The appearance of this excellent appliance enhances my entire kitchen. The interior layout and design is efficient and organizes products nicely. The quality is unmatched in the exhaustive comparisons I have made. In fact, my LG is the best in both form and function. I look forward to many years of dependable use.
from Beautiful San Diego, CA
So Far I have not encounter any problem with LG refrigerator. I also own washer and dryer. Only thing I don't like the refrigerator is the water dispenser. It seems in the wrong location. I hardly write any review at all. Reason to write this time is trying to win a LG TV which I am currently looking for a HDTV.
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