Average Customer Reviews
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(based on 46 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I would highly recommend this washer to anyone who is buying a front loader! I previously owned a frigidaire (smaller tub) front loader and noticed the first time washing white clothes in my...Read complete review
I would highly recommend this washer to anyone who is buying a front loader! I previously owned a frigidaire (smaller tub) front loader and noticed the first time washing white clothes in my new whirlpool they were whiter, brighter, cleaner!!! This washer is excellent. The only thing I do not like about it is the time it takes for washing white clothes (2 hours), but they come out cleaner, so....I can live with that.
Most Liked Negative Review
Shredded our clothing
We purchased this washing machine 14 months ago, of course it is just over the warranty. It just started shredding our clothing. It started with a pair of thing yoga pants and just...Read complete review
We purchased this washing machine 14 months ago, of course it is just over the warranty. It just started shredding our clothing. It started with a pair of thing yoga pants and just put some small holes or runs in them. Then top band of a couple of socks were shredded in the next load. Thought small items were getting stuck, but couldn't see where. Now it has shredded a heavy sweatshirt from shoulder to wrist cuff, and took two inches off the bottom of another shirt, which we can't even find! Pictures will be posted showing damage elsewhere.
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Reviewed by 46 customers
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Run to Another
from OWB, KY
Comments about Whirlpool Duet WFW9250WW White Front Load Washer:
This model failed a week before the warranty expired. It is an electronic mess of rinky-dink quality parts for the circuit boards. Nothing but trouble.
Bottom Line No, I would not recommend this to a friend
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Broke after 4.5 years
By Brian C.
from Corona, CA
It worked well enough for close to five years. It did eat up about ten T-Shirts in that time, making what appeared to be burn-marks on their sleeves and eating away at the material.I would expect a washer to last 10-15 years, not 5. I will be actively avoiding Whirlpool products.
(1 of 1 customers found this review helpful)
Look away: lasted five years
Ours worked well for five years and then abruptly stopped. The service tech said that it would cost more to fix than for a new one.
(0 of 1 customers found this review helpful)
Don't do it
We've had this machine for about four years. In that time, it's wrecked at least a dozen pieces of clothes - jeans, jackets and shirts come out looking like they have friction burns on them with chunks missing (i don't overload the washer). Additionally, I've replaced the bellows once, and the drain pump twice. We're looking at Speed Queens to replace.
It does a great job of washing large loads. My old washer left spots of lint on clothes and my Whirlpool leave my clothes spotless!
Bottom Line Yes, I would recommend this to a friend
First Front Load Washer for our home
from Apex N.C.
While this front load washer is nice to look at the care and feeding of this machine may well have a longer return of investment that imagined. The requirement to clean monthly with a costly cleaner is offsetting the cost savings of the lesser detergent.
(2 of 2 customers found this review helpful)
Worst Washer Ever
from Boston, MA
Machine is only a few years old. We did purchase an extended warranty and, of course, it has just expired. Recently, it has started beeping after putting a load of clothes in to wash. It gets stuck on the wash cycle and then we hear the beep and have to turn the machine off so it will drain and then we restart it. If we attempt to restart on "wash", it does the same thing. So we have to start it on "drain and rinse". So much for being HE. The door to the machine is always left open to avoid a mildew smell. A couple of weeks ago, we went to use the machine and found it filled with water and leaking all over the floor. Needless to say, we are extremely disappointed. Don't know if anyone from Whirlpool ever reads these remarks, but it is the first and last product we will ever buy from Whirlpool, and that means ANY PRODUCT.
from Quebec canada
control panel defected after 3 years
After a few years...
from Lithia, FL, United States
After having it for a few years. Parts are breaking quite often and we are currently thinking of getting another washer. Not to happy with it overall
(1 of 2 customers found this review helpful)
Lasted less than 3 years!!!!
from Mount sinai, ny
Bought this machine april 2012...control panel blew on it tonight...extended warranty covers only part for motor, not control panel...paid over $700 for this piece of junk....never buying whirlpool again.
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