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REVIEW SNAPSHOT®
(based on 8 reviews)
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5 Stars
(7)
4 Stars
(1)
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Reviewed by 8 customers
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Love my washer!
By Pinsy
from Naperville, IL
About Me Frequent User
Comments about LG 4.2 Cu. Ft. Graphite Steel Front Load SteamWasher:
First off just turning on the washer is fun, it makes a gingle sound and is ready for you to pick your settings. It does the job well. Ive seen reviews about mold smell and everything.. but if you read the manual you will see it says to clean off the inside door and around the edging after every use. Thats exactly what you have to do to take care off it and you will have no problems. When its done washing it makes another cute gingle. Love the look and the job it does!
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Absolutely love my new washer and dryer
By Baez
from Chicago, IL
We purchased our steam washer and steam dryer 10/2010 in Graphite steel. They're so quiet you will barely know they're on. They use very little water and the clothes come out so clean, almost dry and smelling so fresh. We absolutely love this duo and would definitely recommend.
Service and delivery comments:
We've always purchase our appliances from ABT. They offer excellent customer service, price match guarantee and they're delivery service men are very respectful and knowledgeable.
(3 of 3 customers found this review helpful)
Talk about clean clothes!
By Drstonewater
from Naperville, Il
This is my first go with a front load washer and also with LG. I was a little intimidated with all of the electronic controls on the washer. But once I started it up it's so self explanatory that a child could use it to wash clothes. This is a great washer and my clothes and towels have NEVER been this clean. I'm impressed by how little water is used while cleaning. I'd highly recommend this washer and the accompanying dryer. The washer is a bit noisy right at the end of the final spin cycle, but I can easily live with that because of how clean everything comes out. One note: I HIGHLY recommend purchasing the washer and dryer pedestals that are available. I did not. The door is so low to the ground that it was really hard to get the clothes out of the washer. I have since received the pedestals and now it's a breeze.
(7 of 7 customers found this review helpful)
Best washing machine ever owned!
By Chicago Girl in TX
from San Antonio, TX
About Me Heavy Duty User
Comments about LG WM2501HWA White Front Load SteamWasher:
Purchased this washing machine on a Black Friday deal Nov. 2009 for [$] (unfortunately, not at ABT, as you have no locations outside of Chicagoland and I purchased it when I moved to Texas from the western suburbs). It uses SO much less water than before with my GE top loader I bought new in 2009 (which I sold to purchase this instead), and used more than half less detergent...bit of advice...only use powder detergent because the liquid detergent will clog up the machine and eventually you WILL have the stink issue that people regularly complain about online...you also should let it air out every time in between loads and wipe down the rubber surrounding, especially at the bottom of the rubber circle..if you do this, you won't encounter a bunch of the issues many other front load owners have a tendancy to complain about. I don't even have to use the tub wash setting that is included in this model, as I only use powder detergent and keep the door open and wipe it down in between uses. It's really not as much of a pain as it sounds, as you get accustomed to doing it regularly.All of this is well worth the price of the machine, and even more in the price of the amount of water you save when your water bill is sent to you...I noticed a big change in water usage between 2009 and 2010 when I sold my top loader, and I noticed even more how much I save in detergent (also, when this machine is PACKED full of clothers, I only use 1/3 from the top of what the cup that comes with the detergent tells you to use...it cleans all of my clothes wonderfully with much less than what the box of Tide tells you to use...don't go by the level 1 or 2 lines in the detergent cup... you don't need it, and if you do enough research about powder detergent and front load washing machines online, you'll find others agree with this statement too.You'll be VERY happy with the machine. Even at [$] regular price,it's worth it.
(3 of 6 customers found this review helpful)
I love this Washer
By Suey
from Mount Prospect, IL
This washer is excellent. I was leary of buying a front loader because I read about mold/mildew problems. I am following online reviews that recommend leaving the washer door open after use and allowing the rubber gasket to dry. Our basement has a dehumidifier in it and so far I haven't noticed any problems. I have used the steam fresh option frequently to steam clean some cotton polo shirts I wear to work which are not stained or heavily prespired but just worn. The steam clean function works as advertised to freshen up the clothes. The steam cycle is 20 minutes. Other cycles are are usually between 60 and 75 minutes. Yesterday my cat "gifted" me a hairball on my bed. I have white sheets and was afraid the stains wouldn't come out. I loaded the sheets in the washer and the Cycles to Sanitary, Prewash, soil level heavy, High speed spin. Total cycle time: 2 hours 37 minutes. Wow I have never had a washer that took 2 and 1/2 hours for a cycle. I must say though that my sheets were spotless. A nice feature is the high speed spin, laundry come out virtually dry which reduces the drying time. As far as cleaning, my clothes have never come out cleaner, and it seems like theres less wear and tear on my clothing as compared to my top loader. The washer is silent and there are no vibrations. There is one concern worth mentioning. This washer has a sensor which senses when the wash drum is unbalanced during the spin cycle. When the drum (or tub whatever you want to call it) begins to spin and the system senses an unbalanced load, the drum slows down and comes to a stop. It then begins to rotate in the opposite direction and then tries to spin the laundry dry dry. If it still senses an unbalanced load, the drum stops again and then changes direction again in the opposite direction to attempt to rebalance the load. This system works very well 99% of the time. However a few days after my purchase I decided to launder a single pillow. During the spin cycle the pillow was heavy and water logged after the wash cycle. When the washer tried to spin it dry the pillow would rotate with the drum and then fall from the "top" of the drum to the "bottom". The sensor read this as an unbalanced load and went thru the process of stopping and changing direction over and over. The washer display indicated 10 minutes remaining in wash cycle. It still read 10 minutes remaining 4 and 1/2 hours later. The washer was confused and trying to balance the load for 4 and 1/2 hours( at least it's persistent) I finally gave up and pulled the pillow out and air dried it. Lesson learned: dont wash large bulky items alone, use larger loads. Other than this single "glitch", I absolutely love this washer and would definitely buy it again.
I paid to have my old washer hauled away but a neighbor asked if he could have it. (the washer worked but leaked water during the rinse cycle) I instructed the delivery men to just haul my old washer upstairs and leave it outside on our deck. They did this and before leaving they said they would refund my charge card the $20 I paid for removing the old unit. I was pleasantly surprised. A less customer service oriented company would have just kept the $20. Thank you ABT. This is why I do business with you.
(0 of 2 customers found this review helpful)
Awesome Washer
By T4
from glencoe il
this is one awesome washer
(5 of 5 customers found this review helpful)
It's only been a few days, but I LOVE IT
By judimuschi
from HiHi, IL
After debating for months, we finally decided to replace our 10 year old washing machine with this LG Steam washer. We thought there was nothing wrong with our previous washer, other than it used a lot of water, so we wanted a 'greener' option with steam for our allergy sensitive child. It's only been 3 full days, but this washer is amazing. It's so quiet, I have to pop into the laundry room to see if it's working. I laundered all of my 2 toddlers' winter coats, sweaters and snowsuits today in 1 load. The capacity far exceed my expectations. After researching [@] for steam washing machines, I think the LG steam washer is the way to go. I bought a different brand machine prior to researching the benefits of a steam washer and the LG brand - and canceled it prior to delivery, fortunate for me because after debating for months - this thing is awesome. Incidentally, the energy star information indicates it's $9/year to operate. Seriously - the wash tub/slop sink doesn't fill with water like the old machine because it uses such a little bit of water.It's only been 3 days - but, if we experience a change in our review, we'll update it, because everyone loves their new stuff right when they get it, as do we. Who ever complains about a new car on day 3, right?
Delivery was on schedule by decent delivery guys. I'm glad they installed it - well worth the fee. Our salesman, Mac fielded numerous calls from us, as we live 40 miles away and couldn't go back and forth to shop. He called us back prompt and assured us we were getting the best price. So far, he's right.
(14 of 14 customers found this review helpful)
Great washing machine
By Mom-o-three
from Glenview, IL
As a mother of three boys, I am constantly doing several loads of laundry (up to 10 loads) a week. I have owned a Maytag front loader for three years (which I bought at Abt), until it broke down and died. Compared to this LG WM2501HWA, that Maytag was a piece of junk. It vibrated the entire house (the laundry room is on the first floor, and I could hear it vibrating all the way across the house on the second floor), took forever for one load to finish, and it only lasted three years (perhaps this was a blessing)! I bought this LG WM2501HWA about a month ago, and I love it. Not only is it extremely quiet (about as loud as a quiet dishwasher, even when it's spinning at whatever thousand RPM), I can hardly feel it vibrating when it's spinning, it fits a ton of jeans in one load, and it's main load (cottons) takes only about an hour to finish. It's hard to believe that I owned that piece of junk Maytag for three years. If I'd known how WONDERFUL this washing machine is, I would have switched as soon as it came out. Now that I own this LG WM2501HWA, it's no chore at all to do laundry anymore. So far, I love it, and would definitely recommend it to anyone looking to buy a new front-loading machine.
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