Average Customer Reviews
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(based on 49 reviews)
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Most Liked Positive Review
This Machine Can Wash!
We have a family of 5 including 3 boys (one is a teenager) and there isn't a day in the week that our washer/dryer are not running (including holidays). Have been...Read complete review
We have a family of 5 including 3 boys (one is a teenager) and there isn't a day in the week that our washer/dryer are not running (including holidays). Have been using this unit a few days short of a month and couldn't be happier. Our laundry room is on the first floor over a basement, so we were really worried about vibration. This washer can clean a load of 16 pairs of jeans with no problem whatsoever and, best yet, without dancing all over the floor and making the walls shake. The equally-sized top-loader (not a Whirlpool) that this replaced could not wash the same without registering an unbalanced load. This one, no problem! Ditto for the floor rugs we recently washed. We saw a YouTube video where someone was able to balance a pen on end on top of the machine during the spin cycle -- we tried it and were able to do the same! Pretty cool! We put a days worth of washcloths, hand towels, and bath towels in a single load without issue. Our old machine left them stinky so I would have to wash a second time -- this machine gets 'em done right the first time with no stink! One feature that should help is the Fan Fresh setting. If you remember to use the setting, Fan Fresh will somehow pull air into the washer so that if something is left in it overnight or for a long time (say you forget about the load you just washed) it will have less of a chance of getting musty. We run the 'clean washer cycle' every month, so are hopeful that with this combination of features this unit will not have a 'stink' issue like the last one. We make regular use of the 'santize' setting. LOVE IT. Gets stains out and makes things so clean you will NOT believe it. Tomato sauce, marker, ball point pen, chocolate, mystery muck... it truly is amazing. Only drawback is that the sanitize cycle takes 2 hours to complete. Some of the other cycles are longer than my last washer (again, equal capacity) but considering that this unit cleans things right the first time (and in loads that use its full capacity), I am spending far less time doing the wash than I ever have.
Most Liked Negative Review
Do not buy this washer.
This washer has nice features, but its durability is terrible. After only a few months the circuit board failed. The machine completely shut down to the point where we could not even remove...Read complete review
This washer has nice features, but its durability is terrible. After only a few months the circuit board failed. The machine completely shut down to the point where we could not even remove the clothes that were in the tub. Then, after about 14 months (2 months after the factory warranty expired), the washer spin cycle became extremely loud. The A&E technician said that the washer had been damaged because, in his words, it is only supposed to be run with a full load. As far as I can tell, the manual says nothing about this. I also noticed that reviewers for the 9550 model are saying similar things about the tub needing to be replaced after about a year, so I think the problem is with the product, not the user. The technician then quoted us a price of $1500 in parts and labor to repair the problem, which is more than the cost of the washer itself. Needless to say, we will be buying another brand of washer in the near future.
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Reviewed by 49 customers
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Good while it lasted
from Battle Creek, MI
Comments about Whirlpool Duet WFW9750WW White Front Load Steam Washer:
I have had this machine about 2.5 years. It was a really good washer for about 2 years. But then it started to get louder. At first it was just kind of annoying but whatever. IT has gotten to the point where I cannot have a conversation anywhere in the house while it does a spin cycle. With it being so bad I called whirlpool. They said it is out of their 1 year, so they basically don't care and to call an authorized repair place that will charge $100 just to come look at it. When did companies stop standing by their product? or at least stand behind it without charging someone an extra $200 for some bogus extended warranty. Very disappointed!!!
Bottom Line No, I would not recommend this to a friend
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Love my Washer
from Garland, TX, United States
I do love my washer. Love the high spin cycle, fan cycle well just about everything.the only Negative is that when it spin the machine really wobbles & shakes, a lot. The machine is level so i don't know why, however I just but left over form inserts (that I knew one day I would need) between the washer and the wall and the washer and the dryer, & dryer and wall. So now it does great. If not for the wobble and shake I would give this 4 stars.So far so good. ??Only had machine for 5 months, if this washer lasts 15+ years like my kenmore did than I will be VERY happy. ??Fingers crossed. We just purchased the Dryer match to the washer, replacing our Kenmore Dryer after 22 years.
Bottom Line Yes, I would recommend this to a friend
My clothes look fabulous.
from New Brighton, MN
This machine washes everything soooo beautifully. I can't wait for laundry day. White clothes are so white. Everything is treated so gently and comes out of the wash so soft. It is also so easy to use. It seems to do all the thinking for me.
Washer & Dryer
from Ramona, CA, United States
We have had this unit for aboput 3 weeks now and love them. We purchased a washer and a dryer front load Steam dryer with evtra stands and we love them.
Good wsher, great value for me.
from ventnor, nj
I like the washer, it works well, it is quite, nice looking,and easy to use. I do not really like the front load, but in my case I needed a stackable.Having said that, I really like Whirlpool, I am impressed with the quality and style, I bought Whirlpool based on the brand name, and the quality is there.
Very Very Happy!
I bought my first house and needed all new appliances. I almost went with just the cheapest appliances available (as I was pretty cash strapped). But decided to spend the money on quality appliances that will last. I've had the washer for a yer now and have been very pleased with the performance. The clothing comes out clean and smelling fresh. My mother has an older front loader and I always thought the clothes came out rather twisted together. I don't know how this washer is different but the clothes haven't ever been a tangled mess. I also LOVE the steam option for when I'm washing my bathroom rugs and kitchen towels. My only complaint is that the drawer for the soap and such feels very flimsy. But other than that the washer feels like it's very well built and solid.
This is my second duet washer
from Munnsville, NY
I was very disappointed that my initial duet washer only lasted 6 years, but I liked it enough to give a 2nd one a chance. My only recommendation would be to change the cycle done tone, and to have it repeat itself like the dryer does - once isn't enough if you happen to be out of earshot!
overall good product
from iron ridge, WI
Only complaint is that it will occasionally walk due to vibration
This product is totally perfect for me, it has many function
from mesa, AZ
I use this almost a year and this is great product, easy to use and the quality really perfect, just the sound is a little bit noise, but does as it is and many other washer machine does too, i love all its functions that i can use perfect match with material cloth. Thank for great product
Great washer and dryer
from Greensboro, NC
I couldn't be happier. The washer cleans very well and has great features. I particularly like the steam feature on the dryer that allows me to refresh cloths.
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